The Voyager Machu Picchu Train by Inca Rail

Maria was our guide! It was excellent, it was worth every penny.

Gabi was an amazing guide at Machu Picchu! She was very friendly and helpful. The tour was a great pace, not too fast or slow and she took great pics of us at all the viewpoints.

Very good experience with Incarail regarding the service and the tours. Just a few details with the transportation for certain tours where the seat isn't the most comfortable, but overall very good.

The tour was amazing. My guide Victor A was very knowledgeable. Every time I had a question he answered it. If I didn’t understand what he said he explained it in a different manner.

The return bus trip was a terrible experience. The guide was unintelligible in both Spanish and English. Much of the route involved driving through huge clouds of dust; we asked for the air conditioning to be turned on because so much dust was getting in—causing several passengers to close their windows—but the heat and dust remained a constant issue. They claimed to have turned on the AC, yet they kept their own windows open the entire way. They made a stop halfway to let us "refresh ourselves" at a dangerous location. It was truly awful—borderline torture. The train ride itself was incredible, but when you look at the experience as a whole, it turned out to be a bad one. Bus 3. Date: October 6, 2026.

One of the most overpriced and disappointing train experiences I’ve ever had. Inca Rail seems to have mastered the art of charging premium prices while delivering anything but a premium experience. Our train was delayed with virtually no useful information or communication. When you’re paying an absurd amount of money for a relatively short journey, the absolute minimum you expect is to be kept informed. Then there’s the price. The fares are frankly insane for what you actually get. And unfortunately, paying more doesn’t just mean marginally better service — the difference between the standard and premium options feels like an absurd social-class divide. It’s difficult not to feel that passengers are being deliberately separated into “those who can afford comfort” and everyone else. The standard experience is uncomfortable, and the ventilation is frankly shocking. The lack of airflow makes the carriage feel stuffy and unpleasant, which is particularly ridiculous on a journey where you’re essentially trapped inside a train for hours. For the money Inca Rail charges, you would expect comfort, organisation, communication and a genuinely premium experience. Instead, we got delays, poor communication, uncomfortable conditions, inadequate ventilation and a pricing structure that makes the difference between classes feel almost comically excessive. Inca Rail is a perfect example of paying luxury prices for a decidedly non-luxury experience. Unless you absolutely have no alternative, I would seriously think twice before spending this kind of money on it.

I loved the experience, my girlfriend and I were delighted with everything: our guide (Mijael Fernández) was phenomenal, the view was spectacular, everything was very clean and organized. Good job Peru 🇵🇪

Maria, the guide I had, is a sweetheart!! I highly recommend her ❤️ her company is super pleasant and she is a great, great photographer!

Great experience and special thanks to Diana Wong as she helped me to book other tours around Cusco and Ollantaytambo. Great job, Diana!!! Strongly recommend Inca Rail and their amazing service.

Great! Very good customer service