Suva Customized tour- Private
Description
This is tour is based on your interests and will be dictacted by you! Explore Fiji’s capital city, Suva, the centre of Fiji's commerce and the seat of government. On a guided tour, see notable landmarks, and learn more about the history of the city. Visit the President’s Residence and nearby Albert Park where Kingsford-Smith landed his small aircraft on his epic flight from America to Australia in 1928. Discover the nearby Thurston Botanical gardens with varieties of palms, gingers, water lilies, and other local flora. Within the gardens, you will also have an opportunity to see the Fiji Museum. After this, you can do some shopping, experience Suva’s bustling municipal market, and choose lunch from a variety of restaurants that include Chinese, Indian, seafood, and local cuisines.
Tour Options
Highlights
What's included
Pickup Locations & Times
We pick up from the meeting point around Suva. If you want to be picked up from other area than Suva, extra cost will apply.
Traveller Ratings
Important Information
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Not recommended for pregnant travelers
- Service animals allowed
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
Reviews(5)
We had a great tour with Kay Sevices. Our guide, Joel, was knowledgeable and shared lots of information and funny stories. He worked with us to create a trip to that matched our expectations.
Bula Tom, thank you for this review! We look forward to seeing you in a near future
Very disappointing. Emailed and Whats App with Peter numerous times about customizing Suva Village tour. Said no worries, we would discuss when we met. Another group of 4 at meeting point when we arrived at 9. Peter said we were only booked Village Tour. "Should have discussed otherwise"!! One group went with Peter and another guide in nice van. We were sent to an old vehicle, dirty inside and out. Gravel and dirt on floor mats. AC "busted." Not a guide, a driver. Shared no info unless asked and often could not answer. "Village" show OK. Back in town at 10:45. Taken to museum parking lot to "await Peter's direction." Very hot, disillusioned, and in need of restroom. Opted to return to ship and we were dropped on street at least a block away. Not at all what was discussed or envisioned!
Dear Cler, Thank you for your feedback regarding your experience with our services. We appreciate all customer input as it helps us improve. However, we would like to address some misleading information in your review of the "Customized Suva Private" tour. Our records show that you booked the "Suva Village Tour (Shared)," which differs from the product you mentioned in your review. For your reference, we can provide a screenshot of your actual booking and discussion Actual booking details on the platform getyourguide: Fiji: Suva Village Tour Option: KS1001 | Fiji: Suva Village Tour Wednesday, September 11th, 2024 Monday, February 3rd, 2025 9:00 AM Booking reference :GYGMX5HLWH64 During our communication, we informed you that we could customize your tour at an additional cost. However, we also mentioned that our standard tour would take you to other popular sites at no extra charge, aside from entry fees. Ultimately, it was your decision to return to the ship, and we believe we honored our agreement based on your booking. Additionally, we want to assure you that the vehicle provided for your tour was a 2018 Subaru Xtrem, fully equipped with functional air conditioning. We are confused by the negative review since it pertains to a service you did not book and does not reflect the experience you paid for. We hope this clarification helps, and we would appreciate any further comments you may have.
My wife and I went on a custom private tour with Peter, the owner of the business. Peter was extremely courteous and highly knowledgeable about Fiji, its culture, politics, and anthropological aspects. The tour around Suva was very customised as I was unable to walk long distances (so we chose not to go on to the waterfall and nature walk). Peter showed a great understanding of people, and how he runs his business and handles staff. He would be a great asset in a business school teaching leadership, innovation and entrepreneurship. His car was very well maintained Mazda CX5 and was air conditioned. We throughly enjoyed our time with Peter.
Thank you so much for this review, It has been a pleasure and pure joy to have toured you, and we hope to see you back in Fiji.
Peter & Mike were very knowledgeable & entertaining guides. Unfortunately our stop was on a Sunday so a lot of things closed. Thought it was going to be a private tour but there were 3 other couples they were trying to accommodate. Bit confusing & 4 of us ended up in a smaller vehicle. One person crammed in the back. Unfortunately it has rained so the ancient village & waterfall walkways were muddy. We had assumed more of a city tour so were not prepared to walk through a forest or muddy path. Wear closed toe shoes or dark running shoes if wet! Peter was a very good guide though & I'm sure under different circumstances it would be a good tour.
Thank you for taking the time to share your feedback about your recent tour with Peter and Mike. We truly appreciate your kind words about their knowledge and entertaining guidance. We apologize for the inconveniences you experienced during your tour and understand your disappointment regarding the closures on a Sunday. We would like to address your concerns regarding the group size and the vehicle arrangement. Our intention is always to provide a personalized and private tour experience. However, the package "private selected" had the description of a Maximum of 6 guests in a shared vehicle. We will update our product more descriptively to ensure that there are no grey lines that could cause any misunderstanding. We apologize for any inconvenience caused, particularly the discomfort of one person being crammed in the back of a smaller vehicle. We appreciate your understanding in this matter. Regarding the weather conditions and the muddy paths. While we strive to provide the best possible experience, weather conditions can sometimes impact the accessibility and condition of certain attractions. We understand this was not what you expected, especially if you were prepared for more of a city tour. Your suggestion about wearing closed-toe or dark running shoes in wet conditions is valuable, and we will consider it for future tours. We are glad to hear that Peter was a very good guide despite the circumstances, and we appreciate your understanding that the tour experience could have been different under different circumstances. Your feedback is important to us, and we will use it to improve our services and ensure a better experience for our future guests. Once again, we apologize for any inconvenience caused and thank you for sharing your thoughts with us. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back on a future tour under improved circumstances.
