<p>This is the worse experience we ever had with Viator and the admission ticket that was organised by the local travel company Itours and Travel</p> <p>I rang the local company the night before to confirm the pick up time and was advised at 9.30am. The next morning, we had a call from the transport driver at 9.15am advising that he is already waiting at the lobby. We went downstairs and saw no one, asked the concierge, nothing, it wasnt until 9.45am we realised that the driver was waiting in the car, with his phone, rather than greeting us in the lobby.</p> <p>The trip to Sunway took about 30-40 mins which we knew. When we got there, the driver advised to wait in the car while he is going to get the ticket, 20 mins passed, as the queue by this time is very long, the driver came back advising that he couldnt get the entrance ticket as the ticket counter stated the voucher we received from the tour company had not been paid?!? The driver then rang the tour company and had an argument on the phone, as one said the opposite of the other. The driver then stated he had to pick someone else and for us to get off and fixed it ourselves. We then queued for 40 mins, got to the counter and advised the same, that the voucher had not been paid, the counter guy was kind enough to lend us a phone to call the tour company. The guy we spoke on the phone wasnt helpful at all, kept on saying that he already fixed it and to let him know what counter number we were on? lots of back and forth, and finally the ticket manager of the park came out and sort everything out for us, no thanks to the local tour company</p> <p>Overall we wasted almost 2 hours sorting this out, by the time we entered the park, it was almost midday, the queue to all the rides already building up and the park was very busy. The theme park was great though, the kids loved it, and the water park was our favourite. We missed going to the Nickelodeon Park as it was raining heavily at about 4pm and was advised previously that we need to meet the driver at 5pm so we ended up going to the Sunway Pyramid</p> <p>We will go back to the park, however, definitely not booking the admission ticket through this operator.</p>
Sunway Lagoon Admission Ticket with Pickup from Hotel
+13 photos
At a glance
- Duration
- 8–9 hours
- Price from
- $118 / person
- Location
- Kuala Lumpur, Malaysia
- Rating
- 3.0 / 5 · 2 reviews
- Group
- Small group, up to 15
- Cancellation
- Free cancellation up to 24 hours before
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Asni Tours & Travel (M) Sdn Bhd
Description
- Make your way to Sunway Lagoon and spend your day splashing in the water or on an extreme adventure - Enjoy up to 90 rides and attractions, including the popular Vuvuzela, Monsoon 360, Jungle Fury, Pirates Revenge, and more! - Explore all 6 themed zones: Amusement Park, Scream Park, Water Park, Sunway Lost Lagoon, Wildlife Park, and X Park - Meet over 150 animal species and explore their different habitats at the Wildlife Park
Schedule & prices
- Runs
- Mon, Wed, Thu, Fri, Sat, and Sun
- Start times
- 9:30 AM
- Next available
- Wed, Oct 14
- Adult (ages 12+)
- $118
- Child (ages 2–11)
- $75
- Infant (ages 0–1)
- Free
Prices change with the date; the lowest is shown.
Prices are per person when two book together; a solo traveller pays $155.
Larger groups pay less per person.
From the operator’s live schedule on Viator, checked Oct 12.
Tour Options
Itinerary
Sunway Lagoon
- Make your way to Sunway Lagoon and spend your day splashing in the water or on an extreme adventure - Enjoy up to 90 rides and attractions, including the popular Vuvuzela, Monsoon 360, Jungle Fury, Pirates Revenge, and more! - Explore all 6 themed zones: Amusement Park, Scream Park, Water Park, Sunway Lost Lagoon, Wildlife Park, and X Park - Meet over 150 animal species and explore their different habitats at the Wildlife Park Itinerary:- • 9:30am pick up at accommodations within KL city area • 10:15am arrive Sunway Lagoon main entrance • Enjoy your time at theme park • 6:00pm pick up at Sunway Lagoon main entrance • 6:30pm drop off to your hotel within KL city area • Please note: The itinerary is subject to change based on traffic and weather conditions of the day
What's included
Included
English Speaking Driver
Air-conditioned vehicle
Hotel pickup and drop-off (5km radius from KLCC)
Sunway Lagoon 6 Parks admission ticket
Not included
Bungee jump, G-force X, and go-cart tickets
Quack Xpress wristband, skip regular lines for selected rides and attractions
Equipment combo (includes double tube rental, locker rental, waterproof pouch bag)
Surcharge of USD15 per person for pickup outside 5km radius from the city center
Pickup Locations & Times
Free hotel pick up & drop off from your hotel located at Kuala Lumpur City Centre (5km radius from KLCC). You can also join our tour from Kuala Lumpur meeting point namely Malaysia Tourism Centre (MaTic): 109, Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (please wait in front of Harriston Chocolate Boutique on the right side of the main entrance) An additional surcharge of USD 15 per person for hotel pickup outside 5km radius from the city center is applicable and payable on the day of your activity.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.0
2 reviews
How it compares in Kuala Lumpur
- Starting price $118 is 24% above the typical $95 for tours of similar length in Kuala Lumpur
Excurgo comparison of 1,982 Viator tours, recalculated daily.
Important Information
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Be sure to bring or wear swimwear and appropriate footwear
- Outside food and drinks are not allowed
- No refund is provided if rides close due to technical issues or inclement weather
- Management reserves the right to change the operating hours, close any rides or attractions, restrict the number of visitors, or cancel or amend any activity without prior notice
- What to Bring: Hat or cap ,Sunblock ,Towel, Slippers, Swimwear Extra clothes
- Please note: Bringing of personal surfboards, body boards, or tubes is strictly prohibited
- Please note: No refunds will be given due to ride closures or inclement weather
- Outside food and beverages, except those for infants or for participants with special medical needs, are strictly prohibited
- Please note: This activity can accommodate pregnant women and disabled participants. However, please note that shared transfer vehicle cannot accommodate stroller and wheelchairs
- Guests are solely responsible for their personal belongings. Please do not leave them unattended
- In the event of inclement weather, the management may close certain rides or amend certain activities or shows for the guests' safety
- An additional surcharge of USD 15 per person for hotel pickup outside 1km radius from the city center is applicable and payable on the day of your activity(if transfer option selected)
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Sunway Lagoon Admission Ticket with Pickup from Hotel take?
Sunway Lagoon Admission Ticket with Pickup from Hotel lasts about 8–9 hours. The itinerary has 1 stop.
How much does Sunway Lagoon Admission Ticket with Pickup from Hotel cost?
Prices start at $118 per person for this Kuala Lumpur experience, booked through Viator with the price shown before checkout. That is the per-person price when two book together; a solo traveller pays $155. There are 2 booking options, so the final price depends on the option you choose.
What days does Sunway Lagoon Admission Ticket with Pickup from Hotel run?
According to the operator’s current schedule, it runs on Mondays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, starting at 9:30 AM.
How much does Sunway Lagoon Admission Ticket with Pickup from Hotel cost for children?
Children aged 2–11 pay from $75, adults from $118. Infants go free.
Can I cancel Sunway Lagoon Admission Ticket with Pickup from Hotel for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Free hotel pick up & drop off from your hotel located at Kuala Lumpur City Centre (5km radius from KLCC). You can also join our tour from Kuala Lumpur meeting point namely Malaysia Tourism Centre (MaTic): 109, Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (please wait in front of Harriston Chocolate Boutique on the right side of the main entrance) An additional surcharge of USD 15 per person for hotel pickup outside 5km radius from the city center is applicable and payable on the day of your activity. Pickup points include Regalia Sky pool Hostel @ 969.
Is this a private or a group tour?
It is a small-group experience with a maximum of 15 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Infants are required to sit on an adult’s lap Outside food and beverages, except those for infants or for participants with special medical needs, are strictly prohibited
Is the tour wheelchair accessible?
Please note: This activity can accommodate pregnant women and disabled participants. However, please note that shared transfer vehicle cannot accommodate stroller and wheelchairs
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Sunway Lagoon Admission Ticket with Pickup from Hotel worth it?
Travellers rate it 3.0 out of 5 across 2 reviews on Viator and Tripadvisor; it is run by Asni Tours & Travel (M) Sdn Bhd.
Reviews(2)
Reviews collected by Viator and Tripadvisor
D
This is the worse experience we ever...
1 people found this helpful
S
In 1 day ticket it is difficult to...
<p>In 1 day ticket it is difficult to cover all the major rides. However I suggest, that tour operator should send the soft-copy of the map to the tourist so that they can plan in advance. Tour was good enjoyment for adults and kids.</p>
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from$118
3.0(2) Free cancellation