St Lucia Island Excursion Day Tour

Yesterday I went on a tour of St Lucia - what an amazing tour. Tour Guide, Curt was great, very knowlegeable, also friendly and easy to get along with. Thank you such for such a great day.

We were just a day in St Lucia as part of a cruise. We chose a private tour so that we could see as much as possible of the beautiful island. Lee was our guide, he was knowledgeable and flexible. We did the essentials, including a view of Castries, a chocolate shop, walking in Tet Paul nature park to see the Pitons. Then via the volcano, and onto the mud baths. From there to the waterfall where we got the last of the mud off. We could have gone to the Hummingbird beach, but we needed to go back to the town to buy a gift for a new baby. Lee was so helpful, he parked up, took us to a shop and then returned us to the cruise ship. Lee took lots of photos of us both and also my son & his wife who we unexpectedly bumped in to. Lee was kind & very approachable, he made it a great memorable day.

+4

Great private tour experience, as a couple, to visit the west coast and the sulphur grove. Stops at key tourist points, thanks to this excursion we can see a good part of the island in half a day. The driver was really adorable and attentive.

It was a wonderful day! I would highly recommend to anyone spending the day in St Lucia. We had a private tour of the island

I am leaving feedback about this so-called “excursion” which completely ruined our day in St. Lucia and seriously overshadowed the rest of our vacation. First of all, the air conditioning in the minivan was not working at all. Because of that, we had to keep all the windows open during the entire trip, and as a result I got seriously sick afterward. In addition, the seat belts were not functional. They were literally tied in knots behind the seats and could not be used at all (at least on the seats we were sitting in). No complimentary water was offered. The driver was just a driver and made no effort whatsoever to act as a guide or share any information or stories about the island or the places we were visiting. However, the most serious and unacceptable issue was the driver’s complete incompetence and unprofessionalism, which directly put passenger's lives at risk. Upon arrival at the volcanic springs, the entire group refused to visit them, saving at least one hour of time. We immediately proceeded to the waterfall. After visiting the waterfall, we asked the driver to take us to any beautiful beach where we could swim, since we had saved a lot of time. The driver himself suggested Sugar Beach, although it later became clear that this was a very poor choice. About 10 minutes before reaching the beach, the driver turned onto a frightening, severely damaged dirt road. It was obvious to all passengers that we were clearly not heading to Sugar Beach. We pointed this out to him multiple times, but he ignored us completely. The road became increasingly dangerous. At some point, the driver realized he was going the wrong way and began trying to turn the vehicle around on a very narrow road right next to a cliff. All passengers started screaming in fear and asked to be let out of the vehicle. My wife had a panic attack. Despite this, the driver attempted again to turn around at the edge of the cliff, ignoring everyone who was telling him to return to the main road. Even after we finally got back onto the main road, the driver stopped and asked other drivers for directions to Sugar Beach, although by that point it was obvious to everyone where we needed to go. We wasted another 30 minutes on risky searches for the ‘right’ road to the beach. Eventually, we were dropped off on a hill, from which we had to walk downhill for about 15 minutes and then climb back uphill for another 20 minutes. As a result, we had only 15 minutes left for swimming. Why was this beach chosen at all under these circumstances? Several highlights listed in the excursion program were not delivered at all. Marigot Bay, which was described as one of the main highlights, was not visited or even stopped at. There was also no stop at the banana plantation. When I asked the driver why we did not stop there, he simply said it was already closed. This raises a logical question: why did we not stop there at the beginning of the trip instead? In total, we paid $120 for two people, essentially for a round trip drive to Soufrière. We spent about 4 hours sitting in a hot, uncomfortable minivan without air conditioning, experienced a terrifying situation near a cliff and received no real excursion experience at all. This is especially confusing given that we skipped the volcano and hot springs entirely, saving at least one full hour — yet the program still was not followed. I sent feedback to the company and requested a 50% refund, as I did not receive an excursion, but merely an uncomfortable and unsafe transportation service. The owners refused, stating that they would use my feedback to “train other drivers.” What a “wonderful” attitude toward customers. I strongly do not recommend this company. This experience was not only disappointing but genuinely dangerous.

The reason that I give it 4 stars instead of 5 is that the Guide was a half an hour late. The communication for this half an hour was poor eg we were text to say the driver would be there in 15 minutes which didn’t happen. We weren’t notified that there would be a delay. The owner apologised over the telephone to us and asked the driver to give us a present of a St Lucia shot glass. These things happen. The driver, Lee, could not have been more helpful. He was at our disposal to go anywhere on the island, he took photographs for us and even bought us newly baked cinnamon calabash bread. He was very knowledgeable about the island and was a very safe driver.

Harris is an amazing tour guide! I highly recommended him to take you on a tour! He is has an awesome knowledge of St Lucia and brings the laughter to the group at during the whole tour! Book with Harris! You'll never be disappointed!

Excellent tour. Excellent guide. Trevor was both informative and accomodating. We were in a very clean and well driven Toyota van that comfortably took 6 tourist passengers from Castries to Soufriere and back with many stops along the way. By the time we were dropped back at the cruise port, we were both tired and very satisfied!!!

Excellent private tour! The driver Trevor was amazing and the tour operator Harris Excursions of Saint Lucia was top notch. Nice car! Well done!!

Harris was an enthusiastic and informative guide! He brought us to many great sites including the volcano, the Pitons, Marigot Bay, and roadside stands along the way.