Saint Lucia Private North tour

It’s truly unfortunate that instead of simply reaching out to clarify, you chose to jump to conclusions and post a misleading review. A quick message saying, “Hey, I haven’t received my refund yet” would have led to an immediate resolution. When I went back through our conversation and reviewed the screenshots, it became clear that you never actually opened the cancellation email I forwarded. Had you done so, you would have noticed the booking name didn’t match yours. Due to a genuine mix-up, I mistakenly cancelled another tour scheduled for the same day instead of yours and that client ended up getting a free experience, one I now have to chase down for payment. Meanwhile, you accuse me of dishonesty over a situation that could’ve been solved with a little communication and a bit of patience. Next time, ask questions before jumping to conclusions. It’s the reasonable and frankly, the human thing to do. A lot of companies dont want to take solos because its not worth it, however i did not turn you down. Sometimes it's best to not go the extra mile to help accommodate people like you. SMH

Thank you so much for your kind words! We're delighted to hear that you had such a fun time and that Jozet made your day extra special. She truly loves sharing the beauty of the island, and it’s wonderful to know you enjoyed the hidden gems, she took you to. We really appreciate your recommendation and hope to welcome you again for another unforgettable adventure!

Thank you for sharing your experience with us. We’re delighted to hear that Josie impressed you with her knowledge and that our driver added a fun, friendly touch to the tour! However, we apologize sincerely for the unexpected inconvenience regarding the National Park closure. It’s certainly not the experience we aim to provide. We regret the oversight in communicating the park's closure and the delay in organizing a revised tour.

Thanks darling, It was a total fun multi day tour with you and your daughter, i enjoyed every moment of your company. Thanks for choosing me!

Thanks for the review darling, happy that you had a great time with Jacob ♥️

Thanks for such an amazing review darling, which is very full of untruths, first of all he new everything that you wanted to do there was absolutely no miscommunication, he decided to give you wayyyyy more than you asked for! my husband and I run our business privately and i honor bookings according to when it was booked, I had a client who was booked way before you guys so then they got me, since they had their entire stay booked with me and did 4 different tours with me. I cannot be the person to do every single tour, i am just one person! Furthermore you are very vicious with this review as you guys had more than just a regular tour, you got to see more and do more than anyone else as you paid one price and got a round the island tour which is double what you paid, you could have said no to a lot of things but instead u was like down for everything this is so much fun. When you called me claiming that you didn't see my husband he was right there in the car reclined waiting, dont lie and say he wasn't there because you forgot which car it was, not cool. You also saw my bar twice for the day when you was going up to the north and coming back down, you didn't go there 3 times, and that's also a stop we do and give clients drinks on the house, if you didn't take drinks that's on you. You were never chasing all over in a car, you were being brought all over sightseeing, if you didn't want to see anywhere else all you had to do was say so. We dont just bring you to spots and that's it we take you in every hole so you can see the island because its an island tour!! My husband notified me that your girlfriend was acting very protective over you even when strangers were around and didn't have the most pleasant attitude so he decided to give you guys your privacy to go into the park as he was cautious not to make yal feel uncomfortable spending time together.(being considerate didn't matter i guess right). He notified me that he brought you all the way into the park at the beach point for snorkeling so another lie you told about finding the beach alone. The only reason that you ended up running personal errands with my husband is because that's how we treat clients we take you into our private lives and make you spend the day with us like a local person, do local things not just touristy stuff. Since i didn't have the trip with you i made sure to ask my husband to wait for me so that i could accompany you on the way back just so that i still got to meet you and i didnt have to do that. You have been the first person out of every single client i have had to have an absolute problem with being part of our private lives. You booked an island tour and you were brought to all the places that other tourists would never get to see with a regular company and yet still you wasn't happy. Its people like you that are impossible to please! You literally saw the west, north, east and south in a day, you was car sick at a point i got you, meds, ginger sweets, took care of you. Sweetheart you are very ungrateful. Someone else would have appreciated the amount of things that you saw that day because you dont get any other company to do that much. With someone else you would have a 4-6 hour tour and done, you was with us for at least 10hrs! Had i known that would have been what you had to say with a bunch of lies i would have asked my husband to just stick to a touristy route and had you brought back to you resort about 3pm and not experience all that you did because now it's with great regret that you got such an amazing extra tour and you didn't deserve it!!! I wish you the best in life hun just dont go bashing people who went an extra mile for you to make you feel at home and one of us.

Thanks much Sean, it was an absolute honor hanging out with your amazing family. You have beautiful kids and an absolutely gorgeous wife. Thank you for choosing me to be your island host! Loved every moment.

Thanks Jeff, you guys were great, havent been out in a while lol, it was such a fun day and night. So happy i got to spend that much with yal!

Cherished every moment spent with yal, thanks for letting me take care of everything for you.

Thank you so much Jody, I appreciate you, and had a very fun time with you guys, you talk a lot like me so that was a plus haha, btw i think you should have said its a facebook group to join by the name mentioned in your review lol. Thanks again for an awesome day!