The tour cost 93 euros per person. We received headphones with receivers of very poor quality. The lady who conducted the tour was almost impossible to understand; the distorted sound of the headphones caused pain in the ears. For the price, we would have expected something better.
Dear customer, We regret that the tour experience did not meet your expectations. Regarding the audio equipment, please note that the headphones and receivers used during the visit are provided and managed directly by Sagrada Familia. We are sorry that the sound quality affected your ability to follow the guide’s explanations comfortably. We will pass your comments regarding the audio devices on to the relevant team at Sagrada Familia. Thank you for taking the time to share your feedback. Best regards,
