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Tours/Playa del Carmen/Private Tulum & Cenotes tour

Private Tulum & Cenotes tour

5.0(101)Playa del Carmen6–8 hours
VIATOR5.0(5)TRIPADVISOR5.0(96)
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
+10 photos
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour
Private Tulum & Cenotes tour

At a glance

Duration
6–8 hours
Price from
$250 / person
Location
Playa del Carmen, Mexico
Rating
5.0 / 5 · 101 reviews
Languages
EN, FR, ES
Group
Private
Cancellation
Free cancellation up to 24 hours before
Hotel pickup
Available
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Boutique Tours Mexico

Description

Tulum, the most precious Pearl in the Caribbean sea, is a beautiful Mayan city where you will be able to know more about the Mayan culture and admire the magnificent views of the turquoise Caribbean sea. After visiting Tulum, we are going to snorkel in an amazing open cenote with pristine waters surrounded by mangroves. Where you can watch fish and birds. Then we will swim in a spectacular underground river in a cave cenote in which we can watch impressive rock formations like stalactites and stalagmites.

Schedule & prices

Runs
Every day
Start times
8:00 AM, 8:30 AM, 9:00 AM, and 9:30 AM
Next available
Mon, Oct 5
Adult (ages 12+)
$250
Child (ages 3–11)
$160
Infant (ages 1–2)
Free

Larger groups pay less per person.

From the operator’s live schedule on Viator, checked Oct 4.

Tour Options

Private Tulum & Cenotes tour

Pickup included

Itinerary

Tulum
Admission included120 min

Tulum, the most precious Pearl in the Caribbean sea, is a beautiful Mayan city where you will be able to know more about the Mayan culture and admire the magnificent views of the turquoise Caribbean sea.

Casa Cenote
Admission included60 min

After visiting Tulum, we are going to snorkel in an amazing open cenote with pristine waters surrounded by mangroves. Where you can watch fish and birds.

What's included

Included
Lunch and Drinks
BTM Tour Guide
All entrance fees
Not included
Toll road fee/for any pick-up in Cancun
Toll road fee/for any pick-up in Playa del Carmen

Traveller Ratings

Reviews collected by Viator and Tripadvisor

5.0
101 reviews
5
101
4
0
3
0
2
0
1
0

How it compares in Playa del Carmen

  • Rated higher than 77% of 448 reviewed tours in Playa del Carmen
  • Starting price $250 is 67% above the typical $150 for tours of similar length in Playa del Carmen

Excurgo comparison of 1,354 Viator tours, recalculated daily.

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Transportation options are wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Private Tulum & Cenotes tour take?

Private Tulum & Cenotes tour lasts about 6–8 hours. The itinerary has 2 stops.

How much does Private Tulum & Cenotes tour cost?

Prices start at $250 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

What days does Private Tulum & Cenotes tour run?

According to the operator’s current schedule, it runs every day, starting at 8:00 AM, 8:30 AM, 9:00 AM, and 9:30 AM.

How much does Private Tulum & Cenotes tour cost for children?

Children aged 3–11 pay from $160, adults from $250. Infants go free.

Can I cancel Private Tulum & Cenotes tour for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is hotel pickup included?

Yes, pickup is offered. Pickup points include Tulum Riviera Beach Resort, Hotel Pok Ta Pok.

What languages is Private Tulum & Cenotes tour offered in?

The experience is available in EN, FR, ES.

Is this a private or a group tour?

It is a private experience: only your party takes part. Up to 15 travellers can book together.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller Specialized infant seats are available

Is the tour wheelchair accessible?

Wheelchair accessible Transportation options are wheelchair accessible

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Reviews(101)

Reviews collected by Viator and Tripadvisor

J
JuliaH961
August 10, 2026 · via Tripadvisor
A superb day at Tulum and snorkelling in Cenotes

So we visited Tulum and 2 Cenotes with Leo and Adrian, and would thoroughly recommend this trip. Leo picked us up in a well conditioned Toyota, he wasn’t allowed onto into our resort area as planned so called ahead and we got the shuttle to the main gate, no problem to wait for us. During a quick drive from Playa del Carmen to Tulum Leo told us what to expect from the trip and also information on the area and the people living here. At Tulum he handed us over to Adrian who took great care of us, tickets had all been sorted out in advance and we were warned against the tourist traps on the way in. Adrian was very informative and we were amazed to hear that what remains of the documented Mayan language was deciphered by a Ukrainian and will find out more about Yuri. Tulum itself was of course amazing. Then Adrian took us back to Leo and we discussed which Cenotes we’d like to swim in - when we booked (via Booking.com) the info we had was it’s just swimming not snorkeling, this is not the case, you can snorkel. If you have masks and snorkels do take them, if not Leo is equipped. We went to Cenote Nicte-Ha which had waterlillies and Leo also came into the water to show us the underground part. The second cenote I don’t have the name but it was nearer the ocean and we swam to where the underground river surfaces. After swimming, delicious tacos and watermelon juice in a local restaurant. A fantastic trip, I can’t post photos as they are on my camera but will add later if I can. If you are nearby do this trip!

Operator response

Thank you so much for taking the time to share such a detailed review! We’re thrilled to hear that you enjoyed your day in Tulum and the cenotes, and especially that the experience felt informative, comfortable, and well organized from beginning to end. We’re very happy that Leo and Adrian took such good care of you. We’ll definitely share your kind words with them. It’s wonderful to hear that you enjoyed learning not only about Tulum and the Maya civilization, but also about the region and its people. And we’re especially glad you enjoyed the cenotes! Being able to experience both the open and underground sides of these natural systems is one of the things we love most about this experience. We’re also happy the local tacos and watermelon juice were a great way to finish the day! Thank you again for recommending us so warmly. It was a pleasure having you with us, and we hope you’ll come back to explore more of Mexico with us in the future. Warm regards, Caleb BTM Team

R
Rissi8
July 12, 2026 · via Tripadvisor
Excellent tour company

This is the second time that I have booked with Boutique tours and it was a great experience! It was so easy to arrange the tour for 4 of us and communicate any concerns with them. Caleb was our guide and he was very professional and accommodating. He helped us plan our day, picked great cenote options and even offered suggestions based on what we wanted to experience. He even took us for local tacos when that wasn't part of the itinerary! Overall, we had a fantastic day with him especially since he is so personable and made sure we were comfortable. I would definitely recommend them if you want a fantastic experience! I definitely plan on booking with them for future trips!

Operator response

Thank you so much for coming back to Boutique Tours Mexico for a second time! It truly means a lot to know that you trusted us again and that you had another great experience. It was a pleasure spending the day with you and your group. I’m especially glad we were able to shape the itinerary around what you wanted to experience and find cenotes that were a good fit for you. And of course, I couldn’t let you leave without trying some good local tacos! Thank you for your trust, your kind words, and for recommending us so warmly. Knowing that you’re already planning to book with us again on future trips is one of the greatest compliments we could receive. I’ll be looking forward to welcoming you back to Mexico! Warm regards, Caleb BTM Team

E
ebethjohnson
June 22, 2026 · via Tripadvisor
Best decision of our whole trip!

We had an amazing experience touring an underground river/cenote with Leo. It was the best thing we did on our trip, and we did a lot of amazing things. He took us out for lunch, and that too was a highlight - best meal we ate of the whole trip. Joel took us on the tour of the Tulum ruins and that too was great. He was very knowledgeable and shared interesting family history about Mayan culture. He just could not beat 0.5 miles of cave swimming with stalactites, so Leo wins best event of the trip! Worth every penny.

Operator response

Thank you so much for this wonderful review! I’m thrilled to hear that the underground river and cave experience became the highlight of your entire trip. Swimming through the cave surrounded by stalactites is truly something special, and I’m so happy you enjoyed it as much as we do. I’m also glad the lunch was another highlight and that you enjoyed the local food so much. And I’ll definitely share your kind words with Leo and with Joel — I’m sure he’ll be very happy to know that you enjoyed his explanation of Tulum and the Maya culture. It was a pleasure having you with us, and knowing that you felt the experience was worth every penny means a lot. Thank you again for choosing Boutique Tours Mexico, and I hope we have the opportunity to welcome you back for another adventure! Warm regards, Caleb BTM Team

J
Jeff_G
April 23, 2026 · via Viator
This was a fantastic tour...

This was a fantastic tour of the Mayan ruins at Tulum, followed by swimming in two cenotes - one underground, the other above ground. Our guide was great, and came with a nice air-conditioned minivan. He made everything easy. He was also our guide through the underground cenote. The tour arranged a separate guide to take us through the ruins - he was really knowledgeable too. In short - this was great for our family of 5; a bit more money than a group tour but so much easier. We also got to get out earlier and get to the sites with fewer people.

Operator response

Thank you so much for sharing your experience! I’m very happy to hear that your family enjoyed the day and that everything felt easy and comfortable from beginning to end. I’m especially glad you enjoyed experiencing both the underground and open cenotes, and that starting early allowed you to enjoy the sites with fewer people. That is one of the main advantages of a private tour, and we’re happy it made a difference for your family. Thank you for trusting Boutique Tours Mexico and for taking the time to recommend us. It was a pleasure having your family with us, and I hope we have the opportunity to welcome you back to Mexico someday! Warm regards, Caleb BTM Team

7
734maliak
March 26, 2026 · via Tripadvisor
Amazing! So special.

Amazing, as always! We’ve now had three tours with boutique Mexican tours, each with a different guide and everyone is so professional and makes us feel at ease. The experiences are great and educational and we are well taken care of.

Operator response

Thank you so much for coming back to Boutique Tours Mexico for a third time! It truly means a lot to us that you continue trusting us with your experiences in Mexico. I’m especially happy to hear that, even with different guides each time, you’ve consistently felt comfortable, well taken care of, and able to enjoy the experiences. That is exactly what we strive for. Thank you for your continued trust and support. We truly appreciate it, and we hope to welcome you back for a fourth adventure soon! Warm regards, Caleb BTM Team

R
robeccaq
January 18, 2026 · via Tripadvisor
Getting Acquainted with Tulum Mexico!

Can’t say enough about this tour experience. Paul was considerate, fabulous, and very knowledgeable. Mayan Ruins (Sacred Place), Tulum Beaches, Hotel Row, Cenotes (we didn’t swim but we were awed by the beauty). Topped it all off with an authentic taco lunch!

Operator response

Hi! Thank you so much for your wonderful words. We’re so happy you enjoyed discovering Tulum — from the Sacred Place to the beaches, cenotes, and of course the tacos! Paul will be very glad to read this. We truly appreciate your trust and hope to welcome you back soon. Caleb Boutique Tours Mexico

I
imelopezi
October 24, 2025 · via Tripadvisor
Excellent I would love to do it again

Excellent I loved it. Caleb our guide and Yuri the driver were the most. Thanks to them our tour was amazing.

Operator response

¡Hola! Muchísimas gracias por tus palabras. Me alegra muchísimo saber que disfrutaron el tour. Yuri y yo les agradecemos la confianza — fue un placer acompañarlos. Será un gusto volver a hacerlo juntos en su próxima visita. Caleb Boutique Tours Mexico

B
B6265FAshanes
October 24, 2025 · via Tripadvisor
Tulum Mayan temples and Cenote swim

Wonderful tour! Caleb was a great tour guide. He was knowledgeable, helpful and friendly. The Cenotes were amazing, I highly recommend!

Operator response

Hi! Thank you so much for your kind words. I’m really glad you enjoyed the Tulum temples and the cenote swim — it’s such a special combination. I truly appreciate the recommendation and hope to see you again soon. Caleb Boutique Tours Mexico

I
Ivy_F
September 8, 2025 · via Viator
Absolutely amazing day we'll never forget

Leo was a fantastic tour guide and driver. He took us through a pitch black cenote cave (with flashlights of course) with bats flying overhead while we swam through. I've never done anything like it before, how awesome. He also took us to the most picturesque clear water open cenote we've ever seen! Joel guided us through Tulum and was outstanding. I can't say enough wonderful things, he connected Maya history to his family and upbringing. He was more than happy to take pictures of us and had an umbrella handy for the sun and heat. Could not have asked for a better day!

A
A7964SRhannal
September 7, 2025 · via Tripadvisor
Unforgettable Cenote Tour with the Best Guide, Jordi!

We had the most amazing experience on the Tulum Cenotes tour! 🌿 Visiting all three cenotes was absolutely magical—each one had its own beauty and charm. The food was delicious and really added to the day. What made the tour truly unforgettable, though, was our guide Jordi. He was exceptional—knowledgeable, fun, and attentive. He went above and beyond to make sure everything was special, even adding thoughtful touches to help celebrate my birthday. 💫 Thank you for making this trip one we’ll always remember. Highly recommend this tour and especially Jordi to anyone visiting Tulum!

Operator response

Hi! Thank you so much for your beautiful review. We’re so happy you enjoyed all three cenotes — each one truly has its own magic. Jordi will be incredibly proud to read your words, especially knowing he helped make your birthday extra special. That means a lot to us. We truly appreciate the recommendation and hope to celebrate another adventure with you soon! Caleb Boutique Tours Mexico

$250/ person
5.0(101)
Duration6–8 hours
LanguagesEN, FR, ES
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Free cancellation up to 24 hours before

For a full refund, cancel at least 24 hours before the scheduled departure time.

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Payment and confirmation are handled by Viator
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Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

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