Private Tour in the Basilica of Guadalupe with Transportation and Guide

Ernesto was a wonderful tour guide! He explained everything in detail and was certainly patient with us, as we took our time visiting the shop and attending mass. Thank you for making this such a memorable experience!

Ernesto was my brother and I guide tour, he was very polite and patient with me… I got motion sickness and wasn’t feeling good he was able to stop. He explained everything to us and very informative. I highly recommend.

I’ve been on a lot of different tours in Mexico and our guide Said Flores was hands down the best I’ve ever had. I have wanted to go to the Basilica for over 20 years to experience the history and culture. Had I shown up on my own, I would have ZERO clue where to go and what everything was. Said not only give us history of DF on the way to the Basilica, but also, of course, once we got there. We saw all of the buildings and had time to shop and get some items blessed. Said was so knowledgeable and kind. I wish he did every tour!!! Highly recommend!!!

This experience is so great. Ernesto has a great amount of knowledge to answer all questions. I highly recommend

Yordi was extremely knowledgeable about the Basilica and we had an inspirational experience that we will always remember. The transportation was air conditioned and modern so we felt comfortable. We even extended our tour to include the Chapultepec Castle. Along the way, he recommended an amazing Taco Stand to eat at! I would highly recommend his services!

⭐⭐⭐⭐⭐ An Unforgettable Day at Teotihuacán — Book Tourmates Now! Where do I even begin?! This was hands down one of the most magical experiences of my entire trip to Mexico, and I have Tourmates — and our incredible guide Yordi — to thank for every single moment of it. We kicked off the day with a hot air balloon ride over Teotihuacán, soaring above the ancient ruins of what was once the mighty city of Tenochtitlan. Watching the sun rise over those massive pyramids from the sky? Absolutely breathtaking. No photo does it justice — you just have to be there. After we floated back to earth, Yordi was right there waiting for us. He had already picked us up from our Airbnb earlier that morning, and from that very first moment, you could tell this guy knew his stuff. Knowledgeable, passionate, warm, and genuinely excited to share the history of the pyramids with us — Yordi made the entire experience come alive. He walked us through everything, answered every question, and even made sure we had amazing photos to take home as memories. What I really appreciated was the transparency in pricing. Everything was agreed upon upfront — no surprises, no awkward moments, no hidden fees. You pay on the day, exactly what was discussed. In a world full of tourist traps, that kind of honesty is refreshing. From the moment he picked us up to the moment he dropped us safely back at the Airbnb, Yordi was with us the entire day — fully present, fully committed, and making sure we had the time of our lives. If you're visiting Mexico and want a private tour done right, do yourself a favor and book with Tourmates. You will NOT regret it. A++ — Highly recommended! 🇲🇽🎈🏛️

We had an excellent experience with Ernesto both with the tour and with transportation. He was on time for our pickup with a clean newer model vehicle. His knowledge of the Basilica and all of the features there and the history was very strong and he was patient in waiting for us to linger a bit at the end. His english is excellent and customer service mindset strong. We would definitely recommend this tour with Ernesto to get a great overview during your visit.

We had a private tour that was very good. The basilica is beautiful as are the surrounding buildings. Recommended and thank you to our guide!

We had an awesome experience with the private tour provided by Jordy with TourMate Mexico. He adapted the tour to both English and Spanish speakers and was very descriptive of the different things. There were several moments that other people from different groups were paying attention to his descriptions rather than their own tour guides. With having both older adults and young children, he adapted the speed of the tour to the needs of the group. I really enjoyed this tour and couldn’t recommend it enough.

TourMate organised all our tours in Mexico City. They were simply brilliant and value for money. We went for private tours. The tour guides were highly qualified (one was a PhD in Anthropology) and spoke excellent English. The food tours were brilliant and the guides took time to explain. I organised the tours from London. Ren from tour mate was very responsive and any time of the day. Really recommend using them.