PRIVATE SERVICE Glass Igloo Dinner Under Northern Lights*****

Fantastic experience, they even was kindly enough to offer to swap nights to one with a greater chance to see the lights which we did. Overall Fantastic experience and highly recommend.

This tour was truly unforgettable. From the start, everything felt magical. The pickup was perfectly organized, and the guides immediately made me and my friend feel comfortable and safe. They were warm, attentive, and genuinely thoughtful throughout the entire experience. What stood out most was how caring and considerate the guides were, making sure we could fully relax and enjoy every moment. One of the coziest and most wonderful experiences I’ve ever had. The dinner was excellent, and we enjoyed the delicious Finish drink during the time we were sitting in the igloo. Highly recommended. Thank you for everything! I would definitely come back! :)

+3

We chose Guide Farther for our Rovaniemi experience and it was absolutely the right decision. From the start, everything was very well organised — including a comfortable transfer to the location. The igloos are set not far from a lake, which gives a good chance to see the Northern Lights if the weather allows. (Guides do their best to help you to catch the lights) The food was amazing — definitely the best we had in Rovaniemi. What really made the experience stand out were the guides. They are true professionals and took care of everything, so we could just relax and enjoy the evening. We had the quad riding at the end of March — it was so much fun, and at the same time we felt very safe. Helmets and warm overalls were provided. A truly memorable experience — highly recommended!

I imagined it was a unique experience, but they really exceeded my expectations. Attention to detail, good food, maybe I would have inserted a welcome drink with the appetizer, considering the cost Then I really enjoyed the hike in the woods in search of the Northern Lights. Fantastic driving.

COMPLETE SCAM AND EXTREMELY UNPROFESSIONAL We booked this experience hoping for an unforgettable and romantic evening. Instead, it turned into a stressful, rushed, and deeply disappointing ordeal that was absolutely NOT worth the high price we paid. Our igloo was NOT HEATED at all — the windows were frozen and it was freezing cold inside. We clearly saw one other igloo that was visibly heated, which makes this even more unacceptable. It was also NOT busy that evening, so there was absolutely no excuse for the lack of care, attention, or time. They easily could have taken more time to give us the special experience we paid for — but they chose not to. From the moment we arrived, everything felt rushed. We were pushed to eat immediately, the main course arrived almost instantly and was already COLD. We had no time to relax, no time to talk properly, and no time to enjoy the moment together. We did not even manage to take a single photo together inside the igloo — something you would expect from a “romantic” experience. The snowmobile tour was chaotic and poorly organized. There was no proper explanation, no photo stops, and no attempt to look for the Northern Lights, despite favorable conditions shown on the aurora app. Even worse, the snowmobile tour was EXTREMELY DANGEROUS. The guide deliberately led us through deep snow where we nearly tipped over and even tried to send us down a very steep slope, which we rightly refused. In the end, the guide himself admitted that this was dangerous. Driving at speeds of up to 100 km/h is completely irresponsible and put us intentionally at risk. This is shocking and highly unprofessional. After a very short ride, we were sent back to the freezing igloo for dessert and then immediately told to leave and go to the car. Promised hot chocolate suddenly “wasn’t possible anymore.” What makes this situation even worse is what happened afterwards. The company admitted in writing that we did NOT receive the experience we paid for and acknowledged multiple mistakes. Despite this, they offered no compensation whatsoever and eventually stopped responding to our correspondence entirely. We did not sleep after this experience due to stress and frustration. We are not people who complain without reason, but this situation crossed a serious line. This organization is unprofessional, disorganized, and frankly disrespectful. It feels like a pure CASH GRAB. DO NOT WASTE YOUR MONEY HERE. You will not get what is promised, and if something goes wrong, they take zero responsibility. Consider yourself warned.

5 star staff, professional, everything we need is available. The care and attention make the whole experience with them truly a pleasure!

The experience was amazing! Although we weren’t lucky enough to witness the full Aurora Borealis, we did get a glimpse of it, which was still breathtaking. I highly recommend this experience. Everything was fantastic—from the well-organized tour to the knowledgeable guides who made the trip even more enjoyable. The atmosphere was magical, and the journey itself was unforgettable. If you ever get the chance, don’t miss it!

Very nice experience, with delicious food in the igloo. A fast-paced ride through the snow and absolutely no other tourists. Unfortunately we were not lucky with the Northern Lights and it was also mega cold -26 degrees that evening, but the operators were extremely friendly and always tried to offer us an unforgettable experience.

It was a unique experience. Beautiful location, delicious food and exceptional service, from the transfer, to the care at dinner and, in addition, the drive through the snow-covered forest. Our guide (thank You, Ruslav) turned out to be a cultured and kind man who had a lot of knowledge about the surrounding area, the animals that live there and phenomena such as the aurora. It all added up to an unforgettable evening. Thank you for this! We strongly and sincerely recommend this attraction

We booked this evening for the New Year because we had to snowmobile for you the Northern Lights before dining under a bubble. Comments are often subjective, but I insist on writing this one, because there are institutions whose practices must be denounced. "2 broccoli, 2 asparagus, 2 brussels sprouts and a paving stone of salmon" here is our meal for the 31st. the waitress does not know her menu, there are no drinks offered on the menu , we offer you a red wine liqueur for 70 euros (it is the low-end wine that is found at 7 euros in the nearby supermarket. ) the problem is not that the meal, it is mainly the attitude of the staff, it was New Year's Eve and the staff was present to party (surely) we were pressed from the moment we arrived, we do not snowmobile but go-karting on a track of 100 meters, so to make you wait because the table is not ready. when you are at the table, the waitress brings the dishes without clearing the old plates (we had it for her) you must eat your dessert in 2 minutes (I am not kidding ) because they take you on a lake 50 meters to see a fireworks (the boxes that are found at tobacco for 30 euros) I ask if I can finish my dessert after the fireworks (of 1 minute 50) and they answer "but you must go now" I am surprised but the staff replies that it is the evening is over! no toilet either when we ask! in short we paid 235 euros per person to eat raw vegetables, in an atmosphere where we were pressed and lied about the activities. They receive the people at the chain, we will have spent less than 2 hours on site making us understand that at 7:45 p.m. it is late, and that we must go home. SCAM! the or plenty of establishments go to the trouble of doing things right, this one does not respect tourists.