Private One Way or Roundtrip Transportation to Cancun Hotels
Description
With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle. - Flexible and convenient pickup times and locations - Hassle-free private round-trip transportation - Comfortable and air-conditioned vehicles - Affordable pricing at all our service areas
Tour Options
Highlights
What's included
Pickup Locations & Times
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- This a private transfer, only you and your party will travel together.
- Partial cancellations/refunds are not available for roundtrip transportation services.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- Transfer services are not exchangable for any other services/routes.
Reviews(720)
My driver was extremely friendly, on time with my name on a sign and the truck smelled really nice and clean. I would definitely book this company again when I return to Cancun.
Had to call multiple times for airport pickup and then they arrived for hotel pickup 3 hours before scheduled time and were a no show at the original time! We had to pay for a taxi...do not book this company 😡
They never showed up to pick us up from the airport and I had to pay for a taxi to take us to the hotel. This was a total Scam. I called the listed number several times and they said the business was closed. We were left stranded. 0/10
We booked and paid for round-trip transport to Grand Palladium Select hotel, we received a ticket. When our driver picked us up and loaded our vehicle, then told me there had been a mistake and that we had to pay an additional $18… when we handed him the money he counted it and said no ma’am it’s $80 more. We refused to pay that he called the boss and we were told that there was a mistake online and that we owe an additional $80. We refused to pay it so he said he would look into it and give me a call in the next day or two I still have not heard anything …..so I don’t know if we have returned tickets any longer.
I received a message on what time they will be arriving which helped a lot. And even then, the driver was early, we we're at check-out lobby and the driver was already waiting. Arrived at airport with no issues.
Prior to coming i had offers from other companies, but they were charging an arm and leg, $75/person one way. They charged as so low, and it wasn't per person it was for the whole van. The driver met us with a sign and had the van running. It was already cold when we went in, and we had it to ourselves. I will be using their services in the future.
He came one hour after flight landed. No communication from him even after reaching out many many times on the Viator app. There is no phone number.
We ordered an airport transfer one way from our hotel to the Cancun airport. We requested a 5:00pm pick up and they were punctual. There was construction along the way, and the driver figured out a different route and we got to the airport in a timely manner. The driver was calm and drove safely. Would order this service again.
Both experiences, transfer from Cancun airport to Hotel Zone, and return trip - FANTASTIC. Abel was first - excellent, great tips and advice Luis was second - excellent as well. HIGHLY RECOMMEND
Thank you so much for your amazing review and recommendation! We're thrilled to hear that both your arrival and departure transfers were fantastic. We'll be sure to share your kind words with Abel and Luis—they'll be delighted to know their service made such a positive impact on your trip. We truly appreciate your trust and look forward to welcoming you back on your next visit to Cancun
The driver was excellent professional and got us quickly to our Paradiso LA Bonita resort. Nice and clean with great music.
Hi Thanks for your excellent review! We are delighted to hear that your driver provided professional and efficient service and helped make your arrival at Paradiso La Bonita Resort a smooth experience. We’re also happy to know you enjoyed the cleanliness, comfort, and atmosphere during your transfer. We truly appreciate your feedback and will be glad to share your kind words with our team. We look forward to welcoming you again on your next visit.
