Private Helicopter After-hours 48 Miles Tour Theme Parks&Downtown

Thank you so much for your incredible review! We're honored to hear that your helicopter ride was such a memorable experience. It means the world to us that you and your wife enjoyed every second of your flight. We'll be sure to share your kind words with Matt—he'll be thrilled to know he helped make it the best ride of your life! Thank you for choosing MaxFlight Helicopters, and we can't wait to welcome you both back for another unforgettable adventure. 🚁❤️

Thank you so much for taking the time to share such a detailed review! We're thrilled to hear that you had an amazing experience on our EPCOT Fireworks Tour. It's wonderful to know that our team made the booking process easy, our pilot helped you feel comfortable and informed, and that you enjoyed the scenic route over Orlando's famous attractions before arriving just in time for the fireworks. Hearing that the synchronized soundtrack and aerial view of the show made the experience so memorable truly means a lot to us. We're also glad you enjoyed the photo package as a keepsake of your flight. Thank you for your recommendation and for choosing MaxFlight Helicopters. We hope to welcome you back for another unforgettable adventure the next time you're in Central Florida! 🚁✨🎆

We take customer feedback seriously, but this review contains several inaccuracies that need to be addressed. 1. At no point was anyone bullied or harassed by our staff. We have video footage of the interaction, which shows our employee attempting to assist your elderly mother safely into the helicopter. He never stated that she could not fly because of her weight. Your mother herself acknowledged that he was trying to help her. Unfortunately, due to her limited mobility and difficulty stepping into the aircraft safely, she was unable to board comfortably, and we will never force a passenger into a situation that may be unsafe. 2. Our company clearly communicates FAA-required weight limitations through multiple channels, including texts, emails, and phone calls prior to booking. These restrictions are in place strictly for passenger safety. Based on the information provided at booking, adjustments ultimately had to be made on-site, resulting in only two passengers being able to fly. This decision was related solely to FAA safety compliance and not body shaming or discrimination of any kind. 3. The passenger who did not fly is receiving a full refund. We do not withhold refunds for services not provided. 4. Our facility is equipped with security cameras, and the entire interaction was recorded. The footage shows our employee remaining professional and respectful throughout the encounter despite being verbally confronted. Our team’s priority was to maintain safety and assist your family appropriately. 5. Due to the nature of this interaction and the treatment of our staff, we will no longer be able to provide future services to you. We are committed to providing a safe and positive experience for both our customers and employees, and passenger safety will always remain our top priority. 6. If any employee had acted in the manner described in your review, we would have addressed it immediately and done everything possible to make the situation right. However, after reviewing the recorded interaction, we are confident that our staff acted professionally and appropriately throughout the encounter.

Thank you so much for sharing your experience! We’re thrilled to hear that your engagement surprise went perfectly. It was a pleasure to be part of such a special moment. Congratulations to you both, and we wish you a lifetime of happiness!

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que disfrutaste del tour y que tuviste una gran experiencia volando con nosotros. Matt estará encantado de saber que hizo que tu vuelo fuera memorable. Esperamos darte la bienvenida pronto para otra increíble aventura.

Thank you so much for the fantastic review! We are glad to hear that you enjoyed flying with us. We’d be happy to welcome you back for another flight anytime!

Thank you so much for your kind words! We're thrilled to hear that you loved every minute of your experience. It means a lot that you'd recommend us to others. We’d be happy to welcome you back for another flight anytime!

It’s always our goal to make every flight unforgettable, and we’re glad our pilot helped make it even more special with a friendly and informative touch. We truly appreciate your recommendation and hope to welcome you back for another amazing flight soon! 🚁🎉

That sounds incredible! I can only imagine how stunning the view must’ve been during sunset. A helicopter ride is definitely on my bucket list now—thanks for the recommendation!

Thank you for flying with us again! We're so glad to hear you loved the experience and that the pilot made the most of your time in the air. It means a lot to have returning guests like you, and we’re happy the route gave you some great views. Hope to see you again for round three!