This is a fully private, door-to-door transfer service designed for travellers who value reliability, comfort, and clear communication. Unlike shared or ride-hail services, your vehicle and driver are dedicated exclusively to your booking, ensuring a direct journey with no detours or delays.
All transfers are operated by professional, fully licensed UK drivers using well-maintained vehicles suitable for both airport and cruise travel.
Collections at Gatwick Airport and Southampton cruise terminals include a meet-and-greet service with a name board, providing a smooth and stress-free arrival experience.
The service is carefully planned around flight and cruise schedules, with proactive communication and driver details provided in advance. This makes it particularly well suited for cruise passengers, families, and travellers with luggage who require dependable timing and a high standard of service.
Schedule & prices
Runs
Every day
Next available
Mon, Oct 12
Group price
$291 per vehicle, up to 15 people
Prices change with the date; the lowest is shown.
From the operator’s live schedule on Viator, checked Oct 11.
Tour Options
15 passengers
Standard Vehicle Transfer
Either Direction: Collection from Gatwick Airport - Southampton or vice versa
Standard Vehicle Transfer
Pickup included
Standard Transfer
Either Direction: Collection from Gatwick Airport - Southampton or vice versa
Standard Car: perfect for 2 passengers and luggage
or 4 passengers no luggage
Pickup included
Minibus
Either Direction : Collection from Gatwick Airport - Southampton or vice versa
8 seater minibus
Pickup included
MPV Vehicle
Either Direction: Collection from Gatwick Airport - Southampton or vice versa
MPV Vehicle
Pickup included
What's included
Included
Private transportation
WiFi on board
Upon request
Upon request
Pickup Locations & Times
Pickup from other nearby locations may be available on request.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.8
13 reviews
5
7
4
1
3
1
2
3
1
1
How it compares in Horley
No. 8 by number of reviews among 101 tours in Horley
Excurgo comparison of 101 Viator tours, recalculated daily.
Important Information
Infants are required to sit on an adult’s lap
Specialized infant seats are available
Service animals allowed
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Wheelchair accessible
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Private Gatwick Airport Transfer take?
Private Gatwick Airport Transfer lasts about 1–2 hours.
How much does Private Gatwick Airport Transfer cost?
Prices start at $291 per person for this Horley experience, booked through Viator with the price shown before checkout. There are 4 booking options, so the final price depends on the option you choose.
What days does Private Gatwick Airport Transfer run?
According to the operator’s current schedule, it runs every day.
Can I cancel Private Gatwick Airport Transfer for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Pickup from other nearby locations may be available on request. Pickup points include Gatwick Airport, Queen Elizabeth Cruise Terminal Southampton.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap Specialized infant seats are available Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
All areas and surfaces are wheelchair accessible Wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Private Gatwick Airport Transfer worth it?
Travellers rate it 3.8 out of 5 across 13 reviews on Viator and Tripadvisor; it is run by Cab My Ride.
Reviews(13)
Reviews collected by Viator and Tripadvisor
A
April_J
June 26, 2025 · via Viator
Not great communication
Driver was not there when we arrived and communication was poor on where we should meet. Our driver had an emergency which is fine but it was not communicated to us. The driver that did pick us up was great.
Operator response
Hi April,
Thank you for sharing your honest feedback with us. We’re truly sorry for the confusion and lack of clear communication when you arrived — that’s not the smooth experience we aim to provide. We completely understand how frustrating this must have been, especially after a flight.
We’re glad to hear your driver made up for it once you were on your way, but we know the start should have been much better. We’ll be reviewing what happened so we can improve our communication and make sure our passengers are kept informed straight away if there’s ever a change.
We really appreciate you giving us this insight and hope we’ll have the chance to give you a flawless transfer next time.
Best wishes,
The Cab My Ride Team
K
Kevin_F
May 19, 2025 · via Viator
Our driver Engin was very...
Our driver Engin was very courteous. He was prompt and chose the fastest route to ensure we got to the airport on time.
Operator response
Thank you for your review! We're so pleased to hear that Engin provided a prompt and courteous service and got you to the airport without a hitch. We’ll be sure to pass on your kind words to him.
Safe travels, and we hope to drive you again soon!
– The Cab My Ride Team
V
Veronica_P
February 1, 2025 · via Viator
Reliable service, great communication
Even though our flight was more than 2 hours late, the driver was aware and I had a text message waiting for me as soon as I landed letting me know where to meet.
Great communication, Very pleasant ride, friendly driver, wonderful experience. I Highly recommend!
Operator response
Hi Veronica,
Thank you so much for your lovely review. We’re so pleased to hear that even with your delayed flight, our team kept you informed and your driver made sure you felt welcome and looked after.
It’s great to know the communication, ride and friendly service all hit the mark for you. Your recommendation means a lot to us and we’d love to welcome you back anytime.
Best wishes,
The Cab My Ride Team
H
Hezzel_J
October 26, 2023 · via Viator
airport transfer
Our flight arrived on time but the customs airport procedures delayed our meeting. Driver was not inside holding a sign with name. I had to call the dispatcher and try to contact the driver.after heading to Holiday Inn driver took us to the wrong Holiday Inn in Southampton, even though when the reservation was made I put in the correct Holiday Inn Express West in Adanac Park. Dirver left and we had to find and pay an Uber to get to the right Holiday Inn.
Operator response
Hi Hezzel,
Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you faced — from the missing meet-and-greet at the airport to being dropped off at the wrong hotel. This is far from the smooth, reliable service we promise our passengers.
We completely understand how frustrating and inconvenient this was, especially after a long journey. We’re reviewing what went wrong here, both with meeting arrangements and the incorrect drop-off, to make sure it doesn’t happen again.
Your feedback is really valuable and we’re genuinely sorry we let you down this time. If you’d like to share any more details, please do get in touch so we can look into this properly for you.
Best wishes,
The Cab My Ride Team
R
Robert_G
September 6, 2023 · via Viator
Find another company
No memorable moments, just a driver given very little information by this company.
Expected a Mercedes mini van as pictured, by got a cramped Hyundai Ionic that barely fit luggage for 2 people. Driver did not know the airport and did not get the drop off directions
Operator response
Hi Robert,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience — this is not the level of service we want to deliver.
It’s clear we fell short by not providing the vehicle you expected and by not giving your driver enough information for a smooth drop-off. We completely understand how frustrating that must have been, especially when travelling with luggage.
We’re reviewing what went wrong in this case so we can prevent it from happening again. Your comments help us improve and we’re genuinely sorry we let you down this time.
If you’d like to share any more details with us, please do get in touch.
Best wishes,
The Cab My Ride Team
8
868raghavg
July 27, 2023 · via Tripadvisor
Best airport transfer
Really amazing experience. Driver was super friendly and helped me with my baggage. I would for sure travel with them again.
Operator response
Hi there,
Thank you so much for your lovely review. We’re delighted to hear you had an amazing experience and that your driver was so friendly and helpful with your baggage.
It’s wonderful to know you’d travel with us again — we’d love to welcome you back anytime.
Best wishes,
The Cab My Ride Team
J
josemendonca1952
July 7, 2023 · via Tripadvisor
Back home
Punctuality, advised us of your arrival at the pickup point; sympathy, price, car with enough space for seus and luggage.
S
samgR7491QH
July 6, 2023 · via Tripadvisor
Not great
Ordered the taxi for 2 pick ups there was 6 of us going on holiday , when I called I had one quote and that was fine give over my card details . When we got picked back up for our holiday we were greeted by a gentleman who was wearing sliders what safety was not a thing for the customer and to top it off they took more money from my account which was not what I was quoted. I have been emailing the company and yes they have got back to me but not refunded the money that was taken from my account. Do not use this company.
P
Petrina_G
June 3, 2023 · via Viator
Great driver and transfer
Great service. Clean Mercedes car. Efficient transfer. Reasonable price. Great driver who navigated the heavy traffic with expertise.
S
Sean_M
May 24, 2023 · via Viator
Gatwick to Southampton transfer
Driver was ready at airport and quick and easy transfer to hotel. Driver was really nice. Was a smaller Hyundai vehicle. I was under the impression it was an executive chauffeur that was going to be Mercedes or Tesla with wifi. Overall, good experience but pricey
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