This was honestly a tour that shouldn't exist. Everything we did can easily be done on your own. So there was no value added. The fact that the itinerary wasn't followed, the tour guide was mostly disinterested and this cost over $200 didn't help.
We are sorry this tour did not live up to your expectations and we appreciate your honest feedback. Many of our guests choose our guided tour for hassle‑free arrangements, pre‑booked tickets, local insights and on‑site support, rather than planning everything independently. We understand some travellers prefer self‑exploration, which is absolutely a valid option. Regarding the itinerary, our guides do their best to stick to the planned schedule, though minor adjustments can occasionally happen due to on‑site conditions such as crowd levels or waiting times. We are disappointed to hear you felt our guide lacked engagement, this is not the standard we aim for, and we will bring this comment to our team for internal review. This is a premium guided service including tickets and professional guiding. We regret that overall value did not match what you were hoping for.
