Private Airport Transfers in Paris

Our Driver Earnest was great, he was so great we booked him specifically a couple of times while we were in Paris. Earnest was very knowledgable about the History, of Paris the current events and also areas where tourist would like to visit. We asked Earnest many question which to he had all the answers, he also suggested some restaurants we should try out. Everything Earnest suggested did not disappoint. Earnest was very courteous, kind, and professional, he took the extra time to assist my elderly father as well as our baby. I would highly recommend Earnest and his employer they provide great service, value and knowledge of the city.

I have had mixed experiences with Win Transfers, enough that I have decided not to use them anymore. I travel to Paris frequently and have used their service at least six times, so I believe I can fairly assess both their reliability and the overall quality of their service. 1. Reliability Win Transfers has always picked me up, but do not expect your driver to be waiting for you when you exit customs. I have used them for airport pickups approximately four times, and not once was the driver there when I arrived. I typically had to wait between 15 and 20 minutes before someone showed up. For hotel to airport transfers, however, they have always been punctual. I have never had to wait for a pickup or worry about missing a flight. 2. Professionalism This is where my experience has been the most inconsistent. Some drivers have been excellent. They were professional, courteous, and exactly what I expected from a private transfer service. Others were acceptable but nothing exceptional. Unfortunately, one experience was genuinely alarming. On my most recent airport transfer, the driver repeatedly spat out the window and constantly cleared his throat throughout the ride in a way that made both me and my children feel nauseous. He drove aggressively and became so frustrated with traffic that he turned onto a one way street going the wrong direction. He then started taking back streets that were unfamiliar to me, which was frightening. Eventually he returned to the main road, but that experience made me realize that Win Transfers most likely contracts with independent drivers who use their own vehicles. You simply never know who you are going to get. The level of service is simply not consistent. I would not consider it executive transportation. Sometimes it is better than taking a taxi, but not always. 3. Vehicle Cleanliness This has also been inconsistent. Some vehicles have been spotless, and the drivers were well dressed and professional. Others, including my most recent transfer, arrived dirty both inside and out and did not reflect the level of service I expected from a private transportation company. Overall After multiple trips, my impression is that Win Transfers is not a company with its own fleet of drivers. Instead, it appears to subcontract rides to individual drivers, which results in a highly inconsistent experience. One thing I can say with certainty is that, despite using them several times for airport pickups, my driver has never been waiting for me when I exited the terminal. As a 50 year old woman who frequently travels alone with my children, having someone there waiting for us is one of the main reasons I choose to book a private transfer instead of simply taking a taxi. Waiting outside security at the airport for 15 to 20 minutes defeats much of the purpose and adds unnecessary stress. I have traveled with Win Transfers enough times to make what I believe is a fair assessment of their service. If you are simply looking for transportation that is sometimes a step above a taxi, then Win Transfers may be a reasonable option. If you are looking for consistently professional, reliable, and clean executive transportation, I would recommend looking elsewhere, as I have decided to do.

Driver was not visible at our arrival. It was difficult to get in touch with Viatour. You should give customers a phone number to call to contact the provider. It was very annoying!

The car (Mercedes) was clean and in great condition. The driver was courteous and careful. What really says Win apart is the excellent communication. Everything is checked and double checked and handled professionally. Definitely worth the small premium over taxi.

We had an excellent experience with Win Transfer Paris. The service was spotless, punctual, and extremely professional from start to finish. I was initially a bit worried because we booked without a formal recommendation and found them online — but they exceeded all expectations. The vehicles were immaculate, the drivers were courteous and knowledgeable, and everything ran perfectly. We used their services for airport transfers and also booked a 6-hour private city tour, which turned out to be the best decision ever. It was comfortable, efficient, and allowed us to see so much of Paris without stress. I will definitely use their services again and have already recommended them to my boss. Highly reliable and truly top-level service

Company would be and effective. Friendly and punctual drivers. They were waiting to confirm the transfers in good time. Fully recommended.

Very happy with the transfer. They confirmed the address the day before. The driver was very friendly and helped us at all times from pick up at the terminal to getting out of the taxi. The big car, clean and with TV for the little ones.

Excellent service. Great communications. Well maintained vehicles and good drivers. Always on time. Very happy with the both transfers. Highly recommend

Excellent. Super organized and attentive. Travel very calm and with everything well thought out. Good professionals. Repeat!

Our family trip to Disneyland started perfectly thanks to Win transfer. The driver greeted us warmly at the CDG airport and helped with all our luggage. The vehicle felt super clean and comfortable, plenty of space for the kids and their excitement! Truly the best rate for such excellent service. We reached Disney hotel happily and on time.