Phi Phi, James Bond & Krabi Overnight - Exclusive 2D1N

Dear Ms. Adrian, Thank you for sharing your feedback with us. Regarding the hotels in Phi Phi Islands, it is unfortunately true that, in terms of facilities and overall condition, they are generally not at the same level as hotels in Phuket or international global standards. This is not a secret, and if you read travel blogs or reviews about Phi Phi, I am sure you will see similar comments. The property where you stayed is actually considered one of the newest and best available options by Phi Phi standards. However, as we are approaching the end of the season, it is possible that its condition may have appeared more worn or below your expectations. Still, I can sincerely say that you stayed at one of the best available properties on Phi Phi, even if I may not be able to “prove” this in a way that would fully satisfy you. Throughout your experience, we have always responded to you quickly, and all services included in the package were delivered fully and as promised. We do understand that there were some aspects of the trip that disappointed you, and we respect that. However, you have given this tour a 1 out of 5 rating, and I must honestly say that I do not believe this fairly reflects the overall service provided. As you can appreciate, organizing a 2-day / 1-night program of this nature is not a simple operation, and our team genuinely works very hard to deliver the best possible experience for all guests. While we fully respect your opinion and your right to leave a review, I also have to respectfully say that I do not completely agree with such a low rating. All national park arrangements, food and beverage services, and transportation services were provided in full and without omission. If you would consider revising your rating to something a little more balanced, we would truly appreciate it. Of course, we will respect your final decision either way. We wish you a pleasant rest of your holiday and thank you once again for your feedback. Kind regards, Natthicha.

Dear Mr. Kevin, Thank you very much for your kind review . We are happy to hear that you had a great experience visiting the islands and that Yoyo made your trip even more enjoyable with her knowledge, care, and excellent service. We will be sure to pass on your lovely feedback to her. Thank you for choosing our tour, and we hope to welcome you again on your next visit to Thailand Kind regards, Odeon Tours Thailand.

Dear Emilia, Thank you so much for your wonderful feedback! We are happy to hear that you enjoyed our tour. Your kind words mean a lot to our team. We hope to welcome you back again for another experience in Thailand! Warm regards, Odeon Tours Thailand

Dear Dioscar, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and regret that we did not meet your expectations regarding your food allergy. We carefully reviewed your booking and would like to clarify that NO food allergies were indicated during the reservation process. Unfortunately, learning about a chicken allergy only on the morning of the tour leaves us with very limited options, especially on a 2-day/1-night program operated inside national parks and remote islands, where food supplies and cooking facilities are restricted. Still, we sincerely apologize that we were unable to provide a suitable alternative in time. Regarding your comment about our guide being the “owner,” we would like to assure you that this is not the case. The guide you interacted with is a long-standing team member, but not the owner of our company. We understand that misunderstandings can happen during stressful moments, and we apologize if anything he said contributed to this confusion. Our company has been operating for 33 years in 18 different countries, and each tour requires the hard work of many people—from captains and crew to guides and ground staff. We take all feedback seriously, and your comments will be addressed internally so we can improve our communication and allergy-handling procedures. However, we kindly ask you to consider that your review focuses only on the allergy issue, while the tour itself includes many other services and activities such as national park visits, lake exploration, canoeing, swimming, snorkeling, and overnight accommodation. We respect your opinion, but we hope you might reconsider whether a 1-star rating fairly reflects the full experience and the efforts of the entire team. We sincerely apologize again for the inconvenience caused and truly hope the rest of your time in Thailand was enjoyable. Kind regards, Odeon Tours Thailand.

Thank you so much for your kind and detailed review! We're thrilled to hear that the tour was one of your favorite parts of the trip and that you enjoyed the breathtaking views, caring service, and all the little touches we include to make your experience comfortable — from motion sickness support to refreshing drinks and fruit. It’s great to know you made the most of your time on the island, including the fireworks and kickboxing show! We’d love to welcome you back anytime for more unforgettable moments. Celal Onel

Thank you so much for your awesome review and helpful tips for future travelers! We’re thrilled to hear you enjoyed the tour and felt the professionalism of our crew right from the start. We always aim to provide a smooth, safe, and enjoyable experience — and yes, that sea sickness pill can really make a difference for some guests! We’re glad you got to enjoy the Phi Phi fire shows too — such a unique and unforgettable part of the island vibe. Hope to see you again on your next adventure in Thailand! Once again thanks for choosing us! Celal Onel

Dear Anjelika, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a memorable time exploring Thailand with us. This tour is indeed one of our best-sellers and offers excellent value, so you made a great choice! We're especially happy that you enjoyed the professionalism of our guide and crew, the comfort of the speedboats, and the thoughtful touches like unlimited non-alcoholic drinks. The overnight stay on Phi Phi Don and the snorkeling experience are definitely guest favorites, and it's fantastic to hear they were highlights for you too. It means a lot to know that the trip was enjoyable and well-paced for both relaxation and adventure. We’d love to welcome you back in the future for another unforgettable experience — whether you're traveling with family or friends again, we’ll be here to help you discover even more of what Thailand has to offer. Thanks once again for choosing us! Warm Regards Celal Onel