・It is not recommended. When I crossed the border in Tajikistan by land, two local people showed me around in a car, and they didn't know much about sightseeing spots, only explained what they had done on the spot in English. They asked me to come back a year later because I could explain, but it seemed like they were hiring people with untrained English education. ・Lunch was even paid for for two guides. · The taxi that was arranged for us came to our hotel, but on the way back we had to negotiate with the taxi people near the border and we were forced to pay a premium taxi fee. Although they gave us cash, it was quite distressing because many people tried to snatch it from us. ・Going on my own is difficult, such as negotiating a taxi, but considering the total amount of money, it was a pretty expensive tour. We paid just under 60,000 yen in Japanese yen, of which 16,000 yen ($100) was handed to us in Uzbekistan and we paid two guides on the Tajik side, so I think it was their daily wage. It is expensive, so I think you should hire a taxi and find someone you can trust to guide you. You may not be able to find the guide guide any longer.
Dear Kazuki, Thank you for taking the time to share your feedback. I am sorry to learn that your experience did not meet your expectations. We always strive to provide our guests with a smooth and enjoyable journey, and we take all comments seriously. Regarding the concerns you mentioned, I would like to clarify a few points. The tour guide on the Tajikistan side has been working with our company since 2017 and is one of our most experienced guides. Throughout the years, he has successfully guided many international visitors and has consistently received positive feedback. Additionally, the tour program booked for your trip did not include meals, including lunch. This information was specified in the itinerary provided before the tour. Concerning your transfer from the Uzbekistan border, our driver was in meeting point and waited for you until 19:00. You were requested to return to the same location where the driver had indicated he would meet you. Unfortunately, when you did not arrive, you arranged your own taxi and proceeded to the hotel independently. As a result, our driver was unable to locate you despite waiting for an extended period. We sincerely regret any misunderstanding that may have occurred and appreciate your comments. Guest feedback is very important to us, as it helps us continuously improve our services. We hope that despite these issues, you were able to enjoy the cultural and historical attractions of the region. Thank you for your understanding, and we wish you all the best in your future travels.
