Peggy Guggenheim Collection Venice Flex Entry Ticket with Audio
Description
Nestled elegantly on the Grand Canal, the Peggy Guggenheim Collection is a treasure trove of 20th-century art, housed in the captivating Palazzo Venier dei Leoni, Peggy's former Venetian abode. This iconic museum showcases an unparalleled collection of modern masterpieces, reflecting Guggenheim's spirit and eye for innovation. With your entry ticket and audio guide, explore the stunning works of artists like Picasso, Pollock, and Dalí, encounter the works of Mondrian, Brancusi, and Severini, and get insights into the fascinating life of Peggy Guggenheim. The collection is a high-octane tour through Cubism, Surrealism, and Abstract Expressionism.
Tour Options
Itinerary
Discover one of Venice's most iconic modern art at the Peggy Guggenheim Collection, featuring an impressive array of 20th-century masterpieces. Located in the beautiful Palazzo Venier dei Leoni, overlooking the Grand Canal, the museum showcases Guggenheim's eclectic taste and passion for modern art. Explore works by Picasso, Pollock, Dalí, and more, and discover the fascinating story of Peggy Guggenheim, the legendary art collector and patron.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Reviews(9)
We were not able to use our pre-ordered tickets at all, and wasted the money. The tickets did not arrive in email in a form that the museum code reader could use. After about 20 minutes of trying to get the tickets, we ended up buying tickets directly from the museum for much less. Also, the "audio tour" turns out to be on your personal cell phone-useless without earbuds. The museum staff recommended just buying in person for the smaller museums in Venice. The museum itself is worth seeing, especially for modern art enthusiasts.
Dear JoyceA468, Thank you for taking the time to share your feedback. Upon reviewing your booking, we confirmed that your entry tickets and the digital audio guide were sent to your registered email along with all the relevant booking information before your visit. We regret that you were unable to access them at the museum. We wish you had contacted us at the time of your visit, as our support team would have been happy to promptly resend the tickets and assist you in accessing them.
Do not buy this ticket. Nowhere in the app did it allow you to choose time of entry, it only said flexible entry which is the whole reason I bought it. Once purchased, they gave me an entry time that was impossible for me to attend. They would not refund me and insisted it said this in the details. It did not. I would have never bought it if it was for a time I could not attend. Horrible customer service and flexibility/understanding. Go on the Guggenheim website and purchase a ticket, way easier. Sad because I use Viator for lots of travel and never have had any issues.
Dear Jennifer D, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. After reviewing your booking, we would like to clarify that this is a flexible entry ticket, which allows visitors to enter the Peggy Guggenheim Collection during the operating hours specified in the product details (13:00–17:00). The entry information is included in the booking description, but we understand that it may have caused some confusion. Our support team made every effort to assist you and clarify the ticket validity. We sincerely regret that the experience did not meet your expectations. Thank you for choosing Viator, and we hope to have the opportunity to provide you with a better experience in the future.
We had a printout from Viator with a bar code. The ticket was not recognized by the Guggenheim. I call and got a QR code. Also didn’t work. The ticket person at the museum said this is NOT a new issue. We had to buy a new ticket! The exhibition was great but we were out 65 euros. B
Dear johnsZ6208LM, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconvenience and disappointment you experienced. After reviewing your booking, we can confirm that your entry tickets were shared three days prior to your visit. Our team also tried to reach you by phone and message to ensure you had received them, but unfortunately, we were unable to connect. Following your visit, we requested additional details to investigate the issue with the attraction and assist you further, but we did not receive a reply. We regret the inconvenience caused and wish we had been able to connect with you during your visit, as our team would have been happy to assist.
The collection for the museum by peggy, was so amazingly interesting, to kill your time best you can experience these museum, Noon time is generally busy, recommend early morning,
Dear Tyson U, Thank you for sharing your feedback. We are delighted to hear that you enjoyed exploring the remarkable Peggy collection and found the museum's exhibits so fascinating. Thank you for choosing this experience, and we hope to welcome you again on another adventure soon.
Again, our tickets were not accepted. Again, went to a café to get wifi trying to get additional information. They said NEVER book thru Viator. We would have been so much better off just going directly to museums to get tickets. We lost money on both museums!
Dear Tom B, Thank you for your feedback. We are glad to hear that you enjoyed your visit. Upon reviewing your booking, we identified that the actual tickets and related access details were duly shared via email 3 day prior to your visit. We sincerely wish we had been contacted during your visit so we could have assisted you immediately with the actual tickets and helped avoid any inconvenience.
The museum is great! Viator not so much. I couldn’t get the audio guide to work. The gallery itself is beautiful, set in a peaceful garden. You will see Kandinsky and Dali and Ernst and many other works by famous artists.
Dear Claire H, Thank you for taking the time to share your feedback. We are pleased to hear that you were glad to visit overall. Upon reviewing your booking, we identified that the digital audio guide tour PDF was duly shared along with the actual tickets, We wish you had reached out to us during your visit, as our team would have been happy to assist you immediately and help resolve the issue so everyone in your group could fully enjoy the experience.
The museum is terrific. The problem: Viator did NOT provide the tickets properly. The museum would not accept them. We had to buy tickets and the audio guide at the museum. Viator WOULD NOT refund us for their mistake. We provided proof of purchase for the museum tickets at the same time Viator was supposed to have provided them. Customer service simply sent the same email repeatedly saying they don’t take responsibility. We have successfully used Viator before. This is a huge breakdown in their process and disappointment in their ability to rectify an error:
Dear Samantha B, Thank you for your feedback. We are glad to hear that you enjoyed your visit. Upon reviewing your booking, we identified that the actual tickets and related access details were duly shared via email one day prior to your visit. We sincerely wish we had been contacted during your visit so we could have assisted you immediately with the actual tickets and helped avoid any inconvenience.
We followed instructions on website and never received the tickets. I touched send tickets many times and never got them. We showed the voucher info at the museum and they refused entry as this was not an actual ticket. I frankly think I should be refunded my money. I have booked many times with Trip Advisor and never had an experience like this.
Dear Carol E, Thank you for your feedback. We’re very sorry to hear about the inconvenience caused. Upon reviewing your booking, we identified that the tickets were successfully shared one day prior to your visit through the Viator messaging system as a PDF attachment, as well as on your WhatsApp number associated with the booking. We understand there may have been some confusion between the booking confirmation voucher and the actual entry tickets. We truly wish you had reached out to us at the time, as our support team is always available and would have gladly assisted you in locating the tickets and ensuring smooth entry to the museum.
The art gallery was amazing! Much more art than expected. Beautiful waterfront property & views were spectacular! Definitely worth a visit!
Dear Cheryl L, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed Peggy’s Gallery and were pleasantly surprised by the extensive art collection. The waterfront setting truly makes it a special place, and we’re glad you appreciated the beautiful views as well. We’re happy to know you found it worth the visit and hope to welcome you again for another memorable experience soon.
