Terrible two days before my reservation for the sagrada familia was cancelled and today o was in the park guell waiting for the person guide and nobody was there, I need my money back that’s awful
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused and understand your frustration. Regarding your Park Güell booking, we would like to clarify that your admission ticket was successfully sent to you the day before your travel date via Viator CLC. Additionally, the booking option selected did not include a guided tour service, which is why there was no guide or representative meeting at the location. We are sorry to hear about the cancellation of your Sagrada Familia reservation and understand how disappointing this must have been during your trip. Please contact our support team directly so we can further review your case and assist you accordingly.
