Paris: Batobus Hop-On Hop-Off Cruise & Landmarks Audio Tour
Description
Discover Paris in comfort and style with a 24-hour Batobus cruise ticket. With an audio guide leading the way, listen to a digital tour of the iconic sights as you speed along the Seine River. Start your journey by hopping on board at any of the nine stops nearby the Champs-Élysées, Musée d'Orsay and more. With unlimited access for the day, enjoy the flexibility to explore Parisian landmarks at your own pace. While you’re cruising through the heart of Paris, follow along to the digital audio guide and map as you spot the top landmarks. With 24 points of interest, hear informative stories about the Eiffel Tower, Louvre, Notre Dame and more – all while taking plenty of snaps.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- This experience includes an e-ticket, which will be available for download and sent via Whatsapp within 24 hours of your travel date
- Redeem your cruise ticket and board at any of the 9 Batobus stations. Boats pass every 15 minutes
- Tickets are valid on Batobus cruises for 24 hours from first use. Tickets will not be accepted on any other cruise or boat
- Scan the QR code to download the audio guide before arrival
- The cruise service operates from April to October 2025: daily from 10am-7pm
- Departure times and itineraries may vary due to weather conditions. Visit the batobus.com website for more information
- Luggage, large bags and non-foldable are not permitted on board. Compact luggage, foldable strollers and bicycles are permitted, depending on space
Reviews(17)
Although the actual experience was nice, it was difficult to know exactly where to go to start with.
While we fully understand that the Batobus service is limited due to the rising waters of the Seine (and the rate is adjusted accordingly), we will never accept the disrespect we have been subjected to. The experience was ruined by an incredibly rude attitude on the part of a staff member. Due to the changes of route, I tried to clarify the operation of the stops (the direct transition between the Musée d'Orsay and the Louvre). When I tried to calmly explain my misunderstanding, the staff member yelled at me saying that I was "deaf" and had not listened to him. He then turned his back on me and closed the door in front of me. Such aggressiveness and blatant unprofessionalism are simply unacceptable in the tourism sector. A very disappointing experience that taints the memory of our stay in Paris.
Bonjour, Merci d’avoir pris le temps de partager votre avis. Nous sommes vraiment désolés que votre expérience ait été affectée et comprenons parfaitement à quel point cela a pu être frustrant. Chez VoxCity, le confort, le bien-être et la satisfaction de chaque visiteur sont au cœur de notre démarche. Nous nous efforçons de faire en sorte que chaque invité soit traité avec soin, respect et attention tout au long de son expérience. Soyez assuré(e) que nous prenons vos commentaires très au sérieux et que nous examinerons attentivement cette situation avec nos partenaires. Vos retours sont inestimables et nous aident à améliorer nos services afin que les futurs visiteurs puissent profiter du plus haut niveau de qualité et repartir avec uniquement des souvenirs positifs. Nous espérons sincèrement avoir l’occasion de vous accueillir à nouveau bientôt et de vous offrir une expérience véritablement agréable, mémorable et à la hauteur de l’attention que nous souhaitons offrir à chacun de nos visiteurs. Cordialement, VoxCity
We spent the day going up and down the Sien River on the Batobus. It was a 10/10! I was nervous at first that I couldn’t figure it out but it was incredibly user friendly. The stops are clearly marked and you can google map each one of them. Way way better and cheaper than the on and off bus. I would recommend it for people that love to walk the city and cruise down the river. The views from the boat are spectacular.
Good morning, Thank you for sharing your positive feedback. We’re delighted and pleased to hear that you appreciated our cruise. We look forward to the chance to welcome you again in the future! Kind regards, VoxCity
Easy to find the stations, Great way to get around the city & see the sights! Friendly staff & well priced. Highly recommend!
Good morning, Thank you for leaving us this very important feedback. We are enthusiastic and happy that you enjoyed our service. We hope to have another opportunity to see you again! Best regards, VoxCity
The hop on hop off boat was great - getting the tickets was extremely inconvenient. We were sent a voucher - not a ticket- that had to be redeemed by either printing the voucher or scanning a bar code. When you are traveling and only have access to a phone and can't always connect to wifi, this is extremely inconvenient and we were not able to access tickets. Batobus staff was very helpful but they could not access the tickets either. All the Helpline chat did was resend the voucher and could not help and further. We wasted one hour before we finally accessed tickets via a restaurant's wifi and using an additional phone for scanning a QR code. Very frustrating and unnecessary- just buy tickets at batobus kiosk on site and save yourself this aggravation
Good morning, Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced. We are sorry if you had difficulty finding our meeting point, we always provide complete directions on the voucher and we also have a customer service contact. We genuinely appreciate your feedback and will review the clarity of our instructions to help ensure a better experience for future travelers. We always try to do our best to ensure good experiences. Many thanks, VoxCity
A romantic and fun way for us to explore Paris by water! The Batobus hop-on hop-off cruise was super convenient, and the informative audio tour added delightful context to the iconic landmarks.
Good afternoon, Thank you so much for your wonderful feedback! We are so pleased to hear that you enjoyed our service. We truly hope that your positive experience will bring you back to us on your next adventure. Whether you're planning a return to Paris or exploring a new city, we would be absolutely delighted to welcome you again. Until then, take care! Warm regards, VoxCity
Viator might not email you an actual voucher and you will be stuck losing your money when you decide to purchase it yourself at the Botabus ticket window at most locations as I suggest you do. There is no guide or audio offered on the Botabus hence the 3rd party audio tour included with this which I found to be a colossal waste of money. Botabus and Viator do not talk to each other well and like most of these experiences… if it goes sideways, you are left out hanging on your own. Other than the logistical failure by Viator, the boat is ok. Hard wooden seats, covered glass and nice boat ride down the river.
Hello there, We’re truly sorry to hear about this experience. We fully understand how disappointing it can be when expectations aren’t met—especially during travel. While our product clearly states in the Full Description that it includes a third-party audio guide and not a live guide or commentary on board the Botabus itself, we recognize that misunderstandings can happen, especially when multiple providers are involved. We want to reassure you that our team is reviewing this feedback carefully. We’ll be using this input to assess how we communicate with customers both before and during the tour and to strengthen coordination. Your feedback is a helpful reminder of where improvements can be made. Thank you again for taking the time to share your experience. Warm regards, VoxCity
Got there and had trouble downloading tickets. Was told at the counter to phone aviator to deal with it. Phone number didn’t even work. Took us over 30 minutes to get it sorted and it was a nice person opening and closing the gate to board that helped us. No help from victor to deal with it.
Good afternoon, Thank you for your feedback and I'm very sorry to hear that you had a problem with the tickets. After booking on Viator, you can scan the QR code on your voucher, which will direct you to an interface where the official tickets can be downloaded. For added convenience, we also send the tickets via WhatsApp. These steps are explained on the Viator voucher. If for any reason, you were unable to download your tickets or did not receive them through Whatsapp, please feel free to contact us and we will be happy to investigate this further for you. Many thanks, VoxCity
The boat was fun and nice. Trading our vouchers for tickets was difficult. The Batobus people tried to be helpful
The actual Batobus was great. Viator did send us a voucher but the tickets did not arrive so when we went we had to pay again and so far Viator have NOT refunded the original price of the tickets.
Good afternoon, Thank you for your feedback and I'm very sorry to hear that you had a problem with the tickets. After booking on Viator, you can scan the QR code on your voucher, which will direct you to an interface where the official tickets can be downloaded. For added convenience, we also send the tickets via WhatsApp. These steps are explained on the Viator voucher. If for any reason, you were unable to download your tickets or did not receive them through Whatsapp, please feel free to contact us and we will be happy to investigate this further for you. Many thanks, VoxCity