We drove 3 HOURS to come here, booked our tickets in advance, and were still turned away without being able to see the show. When we arrived, we were told our tickets were booked for the 2 PM show, and because we purchased them through a third-party website, they couldn’t accommodate us or provide us with seats. What made the situation even more frustrating was that the employees themselves told us that the website was unreliable and that many other people had experienced similar issues. If you know people are having problems with this website, why are customers still being put in this situation? We wasted gas, time, and an entire trip for absolutely nothing. We planned ahead, paid for our tickets, and expected to enjoy the experience, only to be left disappointed because of a booking issue that we were not expecting. Now I have to go through my bank to try to get my money back. What a headache and a complete waste of time! SAVE YOURSELF THE TROUBLE. Double-check where you purchase your tickets, because this was an incredibly frustrating experience. Nobody should have to drive three hours just to find out that their paid tickets won’t get them into a show. Absolutely unacceptable!








