OTTOMAN TRADITIONAL TURKISH HAMAM PROGRAM - in Taksim

Overall, it was a very relaxing and peaceful hamam experience and a great way to experience a traditional Turkish bath. The experience included pick-up and drop-off and started with a face mask, followed by a salt room, dry and wet sauna, hamam, optional swimming pool, and complimentary tea. The hamam itself was very good, with sufficient time for the cleaning and bathing process, and everything was handled hygienically. I especially appreciated that the staff made sure the items were cleaned between customers. Everything was explained clearly, and the staff were friendly and welcoming, including the front desk lady, the gentleman working there, the driver, and the ladies providing the bath. They can also accommodate separate bathing for men and women or allow them to experience it together, depending on preference. On the downside, check-in was fairly slow as they spent significant time trying to locate our reservation, apparently due to a system error, although it was eventually resolved. I also found the 15-minute sauna sessions a little too long and think 10 minutes would be sufficient. The swimming pool is quite small, so I would not recommend planning this experience specifically for swimming. The car was also a little small for our large group, but that was understandable since we had changed our scheduled time.

Price was too high for the location and for the treatment.

Good experience, however, price was too high for the location and for the treatment.

Wonderful experience, professional service,fully recommend

Great service, friendly staff, full satisfaction, thank you very much...................................

We recently had the pleasure of visiting this spa, and it was a truly exceptional experience. The Hamam spa treatment was the highlight of our visit – incredibly relaxing and rejuvenating, leaving us both feeling refreshed and renewed. The warm, steamy environment, combined with the thorough exfoliation and cleansing, made it a unique and luxurious experience. Although we only spent a couple of hours there, the pick-up and drop-off service was extremely convenient, taking all the hassle out of getting to and from the spa. The staff and therapists were attentive, professional, and genuinely caring, ensuring we felt comfortable and well looked after throughout our treatment. Their attention to detail and friendly nature added a personal touch that made the experience even more memorable. We would highly recommend this spa to any couple looking for a perfect blend of relaxation, luxury, and seamless service. We’ll definitely be visiting again!

First off, I never received confirmation from either Viator or the vender about my pick up location and time of appointment. Secondly, after arriving at the destination, the people working the counter, after showing them my ticket for entry, did not know what package I actually paid for. One of the workers called their boss and was told I paid for $125.00 spa package. After, getting all the treatments and ready to leave, they tell me what I paid for is less than the spa package I received. I ended up paying an additional $63.00 dollars (US).

The Turkish hammam experience is absolutely a must, but this property is not recommended. We had great difficulty in contacting them to confirm a schedule, we were not able to benefit from the various massage options, the changing rooms are cramped and without bench, hairdryer or other, there is a swimming pool but that we can not use because in disposable underwear, the foam "massage" boils down to a quick soap, the rest area is next to the reception and therefore very noisy, the premises are clean but not welcoming, and overall everything is too fast, you really feel like being one customer after another as soon as possible

The hammam is located in the hotel's basement. It's a small, unkempt space with tiny changing rooms, barely room to turn around. The exfoliation itself is done with a rough mitten containing what appears to be moth or clay residue... It's simply disrespectful to use a hammam in such conditions.

Absolutely worth the experience. Devika gave me the best cleansing ever. She was both gentle and exerted pressure. It give a royalty feel. Loved it. And the overall service was fantastic