Oslo Grünerløkka Food & Culture Walking Tour

Hi Lisa, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your time with Jack, and we’ll certainly pass your kind words on to him. We're very sorry to hear that the tour itself did not meet your expectations. We always want our guests to leave having had a memorable and enjoyable experience, so we’re disappointed that this wasn’t the case for you and your party. We would just like to clarify one point for anyone considering the tour. While the experience visits three locations, it includes six different food and drink tastings across those venues, including reindeer stew, a Norwegian charcuterie selection, beer, salmon wraps, cocoa and a waffle. The tour is designed to introduce guests to a variety of Norwegian flavours and local food culture rather than simply to visit as many individual establishments as possible. We also completely understand that guests who have taken food tours in other destinations will naturally make comparisons. Our pricing, however, reflects the local costs of running a guided food experience in Norway, where the cost of food, drink and hospitality can be considerably higher than in many other European destinations. While we’re fortunate that the vast majority of our guests really enjoy the experience, we recognise that no tour will be the perfect fit for everyone, and we’re genuinely sorry that this one wasn’t the right experience for you. We nevertheless appreciate your feedback and, once again, are very glad that Jack made such a positive impression. Kind regards, Shaf

Thank you for taking the time to share your feedback. We’re pleased to hear that you found Jack engaging and enjoyed the food sampled. We’re sorry that you felt the tour did not represent good value. While the experience visits three locations, it includes six separate food and drink tastings across those venues, offering a range of Norwegian flavours and local cuisine. Our pricing also reflects the costs of operating in Norway, where food, drink and hospitality costs are considerably higher than in many other European destinations. The tour is intended to combine the tastings with local insight, guiding and an introduction to the Grünerløkka area. We appreciate that everyone’s experience and perception of value will differ, and we’re sorry that on this occasion the tour didn’t meet your expectations. We do appreciate your feedback and are glad that you enjoyed both Jack’s guiding and the food. Kind regards, Shaf