Official Guided City Tour of Lucerne
Description
Discover Lucerne on a 1.5-hours guided city tour. The lively streets, hidden treasures and beautiful façades of Lucerne’s medieval buildings form the perfect setting. A walking tour through Lucerne is unforgettable! Join your group as you visit world-famous sights such as the Chapel Bridge with the octagonal Water Tower, the Jesuit Church, the old town squares and the KKL Luzern (Culture and Convention Centre Lucerne). The public city tour takes place daily from May to the end of October: German: Tuesday, Thursday, Saturday English: Monday, Wednesday, Friday, Saturday, Sunday
Tour Options
Itinerary
Inside the Tourist Information for further information
Chapel Bridghe
Jesuit Church
Oldtown, Jesuit church,
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Reviews(172)
A great tour guide passionate about her work with excellent subject knowledgeable about the landmarks & town history.
Dear Tracy, Thank you so much for your positive feedback. We are delighted to hear that you enjoyed the guided tour. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
Our guide was very friendly and gave us interesting historical information about the town. We even got a muffin in the shape of a tower.
Dear Sharon, Thanks a lot for sharing your experience. We'll pass your feedback on to the guide, who will be happy to hear it. See you again in Lucerne. Kind regards, Tourist Information Lucerne
Excellent tour. Friendly guide and very personable. Willing to answer all our questions throughout the tour
Dear Steven, Thank you so much for your positive feedback. We are delighted to hear that you enjoyed the guided tour. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
When we asked staff at the Tourist Office, the woman acted like we committed some sort of cardinal sin. She was extremely rude, and provided very sparse instructions to the restroom that was multiple floors down in a train station. Our tour guide, Nicole, singled us out in front of the entire group asking us in an accusatory manner if we were with the group. We had previously checked in with her and provided our tickets, so this came as a shock. It truly disrupted our experience, and we felt shocked and upset. Many tour guests spent the remainder of the tour staring at us. Staff was very unfriendly, we would advise all to not booking this tour.
Dear Nicou Thank you very much for your feedback and for taking the time to let us know about your experience during the city tour. We are always grateful for feedback from our guests, as it enables us to continuously improve our services. We are very sorry that you had a negative experience before the start of the city tour. We regret very much that this affected your overall impression. The experiences you have described also do not meet our expectations or the standards of the city tours we normally offer. However our guides need to check that all participants are part of the tour group to ensure that only authorised people take part in the tour. We are very sorry that this was done a second time in your case, and we understand that this can lead to an unpleasant situation. Your comments have been shared with the team and will be reviewed internally so that such situations can be avoided in future. We hope that, despite this experience, you were still able to enjoy your stay in Lucerne. Kind regards, Tourist Information Lucerne
Walking tour not a drive. We originally thought this was a bus tour. Not a big deal just not marketed correctly.
Thank you for your feedback. This experience is intended as a guided walking tour of Lucerne and is described as such in the tour details and itinerary. We are sorry if the expectations were different and appreciate your comments, which help us make the description even clearer for future guests. We hope you had a pleasant stay in Lucerne and look forward to welcoming you again soon. Kind regards Tourist Information Team Lucerne
Punctual and very professional guide. Small group is appreciated. Interesting tour with relevant stops.
Bonjour Anne, Nous vous remercions sincèrement pour votre aimable retour. Nous sommes ravis d’apprendre que vous avez apprécié la ponctualité et le professionnalisme de votre guide, ainsi que la taille réduite du groupe et les arrêts pertinents. Nous espérons que vous avez passé un agréable séjour à Lucerne et serions heureux de vous accueillir à nouveau. Cordialement, Tourist Information Lucerne
This was brilliant, guide was fantastic local lady. Very informative. Lurzern beautiful city wondrful
Dear Stephen, Thank you so much for your positive feedback. We are delighted to hear that you enjoyed the guided tour. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
Anna Marie was wonderful! She spoke clearly with a lovely Swiss accent, but was easily understood. Her tour was informative and included many historical dates and events that provided us a lens into the medieval times of Luzern.
Dear Margaret, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed the guided tour with Annamaria. We will pass on your feedback to her. She will certainly be pleased to hear it. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
It was a wonderful tour. A guide was knowledgeable, very friendly and funny.She answered on all questions and did great recommendations for restaurants,drinks, transportation. Thanks
Dear Raisa, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed the guided tour. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
Claudia was very knowledgeable and gave a good tour. Spent a bit too long at KKL which ran us over when in the old town. Still a worthwhile experience.
Dear Stephani, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed the guided tour with Claudia. We will pass on your feedback to her. She will certainly be pleased to read it. We hope you had a pleasant stay in Lucerne and look forward to welcoming you back soon. Kind regards, Tourist Information Lucerne
