Northern Explorer Train Journey from Auckland to Wellington

The views were fabulous, especially on the left if heading south. Don't expect to take a lot of pictures, there is a great deal of reflection on the windows so just look and enjoy. It did get quite warm in the carriage even though we were travelling in August so do layer your clothing. I wonder how hot it may be in the summer, even with the air conditioning. The food was fabulous, drinks were good quality and limitless. My Viator ticket gave me a massive discount on the Premium fare which made it more worthwhile than purchasing direct from the Trainline. Luggage is ticketed and goes in the hold. The Viator ticket seems to indicate no food for the Premium fare but there was so much individually served, silver service. Most people could not eat everything because by the end of the day it was a bit too much food but the taste and presentation was excellent. I highly recommend this trip on the Viator price which is much lower than buying direct.

I only can review the service at the counter due to the train being canceled for an earthquake. The check in process was quick but very unfriendly. The train looked old and ragged from the outside, but we never made it in, maybe it’s better.

There are no headphones so you have to bring your own Service in dining carriage is very slow App needs updating of information Wonderful viewing

Just amazing! Stunning views of volcanic landscapes, countryside, and the famous Raurimu Spiral. Comfortable seating and amazing staffs and delicious local food with local wine. One of the highlights of our 12 days New Zealand trip.

People in charge,all were very nice.train comfortable,people all very nice ,thank you

Due to northern explorer and general north island outage of all trains we were held up around fifteen minutes mid travel The courteous service made up for it

Well worth doing this trip if you're in New Zealand and enjoy train travel. Great travelling from top to bottom of North Island in a relaxed manner. The open air carriage was the highlight for me. Plenty of toilets on board. Make sure you check in early. Do book larger bags in, however be prepared to wait when collecting at the end of the journey as there are many bags to unload. There are mobile device charging points at every seat. Plenty of leg room. There's a decent cafe-restaurant carriage. Prices are very reasonable. Have cash with you in case WiFi connectivity has fallen away. Snacks can be pre-booked online. The crew are helpful. Have your ticket readily available to show. There is good commentary throughout the journey without needing the website "app". The scenery is lovely, even if the weather is cloudy. Be prepared for windy and chilly Wellington. The train was very busy. Book well in advance.

The staff are friendly, food is amazing and the views spectacular, would highly recommend and family

Wonderful way to see New Zealand’s north island countryside. Made it a full day adventure round trip Auckland to Wellington and back with a flight back on Air New Zealand. Long day though we enjoyed the experience.

I liked the staff attention, order, cleanliness, train comfort, beautiful scenery