( Night Tour ) With Private Guide + wine or prosecco

Dear Guest, thank you very much for your kind review and recommendation! We are happy to hear that you found the tour pleasant and informative and that we could show Vienna in its best light. It means a lot to us that you would recommend our tour, especially for first-time visitors to the city. We hope to welcome you again for another memorable ride through Vienna in the future! Best regards, Royal E-Cars Tours Team

Dear Denise, Thank you for sharing your honest feedback about your recent experience. We deeply regret the inconveniences you encountered during your tour and sincerely apologize for the lack of execution and communication. Your comments highlight areas where we fell short of our own standards, and we are taking immediate steps to address these issues. We understand the importance of punctuality and clear communication, and we are actively working on refining our processes to ensure that such situations are avoided in the future. We apologize for the absence of Prosecco and any language barriers you faced during the tour. We are committed to providing a seamless and enjoyable experience for all our guests, and we are actively reviewing our operations to enhance these aspects. While we're pleased that you found our electric vintage old-timer concept appealing, we acknowledge that this alone is not enough to justify any lack of organization. Your feedback serves as a valuable reminder of the importance of ensuring a well-coordinated and delightful tour. Please know that your experience does not align with our usual standards, and we appreciate your patience and understanding. If you might consider giving us another chance in the future, we would be grateful for the opportunity to demonstrate the improvements we are making based on your feedback. Once again, we apologize for any disappointment you faced and thank you for bringing these matters to our attention. Warm regards, Royal E-Car Tours Team

Dear Joanne, Thank you for taking the time to share your thoughts about your recent tour experience. We're grateful for your feedback as it helps us enhance our services. We apologize for the disappointment you faced regarding the type of car provided and the overall tour experience. Your expectations were not met, and we understand the frustration that can arise from such situations. The issues you raised are important to us, and we're actively working on addressing them. We are committed to ensuring that our guests have a clear understanding of the tour and the type of vehicle they will be traveling in. Additionally, we're exploring ways to improve audio clarity despite street noise and the overall pacing of the tour. We apologize for any inconvenience caused by the repetitive route and the inability to pause for pictures. Your insights are invaluable, and we're using your feedback to make necessary adjustments to our tour itinerary. While we understand your sentiment regarding walking, we aim to offer a unique and convenient way to explore the city. We appreciate your understanding that some aspects of the experience were beyond your expectations. If you would consider giving us another chance in the future, we would be more than happy to ensure a more enjoyable and satisfying tour that aligns with your preferences. Your feedback is invaluable as we continue to strive for excellence. Once again, we apologize for any disappointment you faced and appreciate the opportunity to improve based on your review. Warm regards, Royal E-Car Tours Team

Dear Vesela, Thank you for celebrating your birthday with us and for your kind words! We're thrilled that you chose us as a part of your special day in Vienna. Our team is dedicated to making every occasion memorable, and we're delighted that the driver's helpfulness and politeness added to your experience. Your positive feedback encourages us to continue providing exceptional service. We hope to have the pleasure of hosting you and your friends again in the future for more wonderful moments. Best wishes, Royal E-Car Tours Team