NewYork: Private Airport Transfer to/from EWR Airport
Description
Embark on a journey of comfort and convenience with our 24-hour private airport transfer service from Newark Liberty International Airport to your accommodation in New York's downtown area. Bid farewell to the hassles of long taxi queues and crowded public transport. Experience a personalized service tailored to your schedule and needs. Our professional drivers are committed to providing a seamless transition from the airport to your chosen destination. Say goodbye to the burden of lugging around heavy bags and navigating complex public transportation systems. Our door-to-door service allows you to unwind and enjoy the journey without unnecessary stress.
Tour Options
Highlights
What's included
Pickup Locations & Times
This is a one-way airport transfer from/to EWR airport. Please provide your Pickup and Dropoff address in advance! This transfer service is only available for properties in the NewYork downtown area. We may contact you regarding additional charges if the pick-up location is outside our service area. Please provide your contact phone number or WhatsApp account when confirming the booking. We will contact you to confirm the pick-up details in advance. And we will arrange the driver one day in advance. We provide 7*24 customer service, Please feel free to contact us by email, WhatsApp, or phone. For waiting time exceeding 30 minutes (for airport departure), a fee of 30 USD per 30 mins will be charged For waiting time exceeding 60 minutes (for airport arrivals), a fee of 30 USD per 30 mins will be charged Maximum one piece of luggage per person. The luggage size limitation is 24 inches. Oversized or extra luggage must be communicated in advance. We will arrange different vehicle types according to the number of passengers. on.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Reviews(7)
Do not book this. It is advertised as a private transfer however, upon arrival we were directed to the uber pick up where we waiting for an uber. This company is booking an uber, there is no private transfer. They booked an uber uber Jenna, the uber driver refused to take us to our hotel because we did not have the uber app to match the destination. They stopped answering the what’s app and we have yet to get a refund from viator. Had to pay cash for a taxi.
Dear client， We appreciate you taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your recent ride , we checked with our driver seriously, We're sorry the driver didn't arrive on time that day, so we immediately arranged a taxi for you to go to the hotel and paid the fare. We understand that the service fell short of your expectations, and for that, we extend our sincerest apologies. Your feedback is invaluable to us, and we assure you that we will take this opportunity to enhance our service quality.Once again, we apologize for any inconvenience caused and hope for your understanding of this matter.
There was a little problem on the pick up location however everything went well. There could have been better communication.
Apparently, the driver thought that to pick someone up at the Newark airport you went to the departure level. He kept saying he couldn’t find us that he was in a black Toyota with a license number of some number. We stood for probably 30 minutes for me telling him that we were outside terminal B level one at passenger pick up three. He kept saying he couldn’t find us. Finally I asked him where he was and he was at terminal B passenger level two where people get dropped off for departure. We had to go find him so when I finally woke up and put my luggage down in front of him, he’s texting on his phone and he doesn’t even look up at me. Another guest came up and had to speak. Are you our driver oh yes. When we tried to speak to him, he said he didn’t speak English. His name was Chin CHIN and I would never ever have him pick me up again. If he’s too naïve to know, you don’t pick up passengers at the departure level and he can’t come looking for you when you tell him numerous times where you are he does not need to be driving for Viator , I wish I had my money back !!
We appreciate you taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your recent ride , we checked this case with our driver seriously, please kindly note you didn't choose meet and greet service for this booking, so the pick up process is when you get your luggage, inform our driver and the driver will drive to the passenger pick up zone to meet you. The lower two floors of EWR can both used to pick up clients,the first floor is temporary parking area, and the second floor is the baggage claim area. You only need to tell the specific location and the driver will drive there immediately, but since you are not clear about your exact location. Our driver has no choice but to drive to an exact location, tell you the license plate , color and model and let you come to find him. It is recommended that you choose a meet and greet service in next trip, which will be easier to meet the driver. We understand that the service fell short of your expectations, and for that, we extend our sincerest apologies. Your feedback is invaluable to us, and we assure you that we will take this opportunity to enhance our service quality.Once again, we apologize for any inconvenience caused and hope for your understanding in this matter.
The transfer itself was just fine. However, the pickup was a little confusing. I had never been to EWR so I first asked customer service where I was supposed to meet the driver. They told me the driver would communicate with me. The driver did contact me the morning of my flight to say he would meet me at 11am, the time my flight was scheduled to land. I texted back that I would need time to collect my luggage so don’t come before 11:30. He said ok. When I got my luggage I told him I was ready and asked where to meet him. He replies “I’m almost there.” I again ask where to meet him. No answer. Thankfully a helpful airport employee saw my puzzled expression and came over and helped me. He directed me to a particular pickup zone and actually texted my driver where to meet me. I think the problem was that the driver only spoke Mandarin Chinese. He was using Google translate to communicate and it appears that something was getting lost in the translation. All in all the driver was polite and drove carefully. If I had used this airport before there wouldn’t have been a problem. I will use this company again if my travels bring me to Newark again
Super fast and easy. Great communication. Easy to find and no issue getting j to the city. Would recommend.
The driver sent me a text the day before, so I knew where to meet him at the airport and was nice enough to have a sun roof so I could see the tail buildings he was pointing out to me on the way through the city.
Clean vehicle, nice driver, felt safe, on time to pick us up from the airport. Communicated by text message.