We booked this tour based on prior reviews and the 3 hour time frame as we were on a cruise. Our first guide had to cancel our tour due to personal reasons and Viator immediatley rebooked us with another guide. We contacted the new guide and agreed to meet at the "Fontana del Nettuno" close to the port. He agreed and said everything was perfect. We arrived at the meeting point 15 mins early and waited for the guide. After the agreed meeting time we tried to contact him through "Whats app". He seen and read the text but never communicated that he was running late or couldn't make it etc. We waited for 30 mins and finally left and did a hop on hop off tour. Upon returning to our cruise ship we requested a refund but were told that no refund would be issued as the tour took place a planned! I always take screen shots of conversations, receipts and supporting documents while traveling and so I had proof that we were on another tour at the time the guide "lied" and said we were with him. As a result we got a refund. This was "NOT" a Viator problem as they worked with us to get the refund ad did everything possible to retify the problem. It was the tour company that Viator used that I am giving the rating on 1 star.
Naples : Private Custom Walking Tour With A Guide (Private Tour)
At a glance
- Duration
- 2–8 hours
- Price from
- $51 / person
- Location
- Naples, Italy
- Rating
- 4.6 / 5 · 58 reviews
- Languages
- EN, IT, FR, ES
- Group
- Private
- Cancellation
- Free cancellation up to 24 hours before
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Guydeez
Description
Naples can sometimes feel overwhelming for first-time visitors. Take the mystery out of your visit by exploring with a local on a private walking tour. This personalized tour allows you to discover the exterior of monuments, including museums, while learning about the city’s history and culture. If you wish to include a museum visit, your guide can customize the itinerary to fit your interests—just let us know in advance. Your guide contacts you beforehand to understand your preferences, ensuring you see the places you truly want to experience. Perfect for families, solo travelers, or couples, this tour offers insider knowledge, hidden gems, and a deeper connection to Naples that you won’t find on your own.
Schedule & prices
- Runs
- Every day
- Start times
- 21 times a day, 8:00 AM–6:00 PM
- Next available
- Wed, Oct 7
- Adult (ages 1+)
- $51
Prices change with the date; the lowest is shown.
Prices are per person when two book together; a solo traveller pays $91.
Larger groups pay less per person.
Out at sunset: the 4:30 PM departure is under way when the sun sets, around 6:17 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 6.
Tour Options
Itinerary
Naples
Explore Naples alongside a local guide! Let him (or her) show you all there is to know about the city, the iconic places and the history but also some nice places to eat, go shopping and much more during this personalized and private visit. The itinerary will be designed by your local guide based on your preferences. Meet where you're staying to get familiar with the neighborhood, find out about the best places to eat, the easiest ways to get around, and the hidden gems you might have missed. By the end of the tour, you'll feel comfortable navigating the city and confident you have all the information you need to make the most of your stay. Important: This itinerary is completely customizable according to your wishes.Important: This itinerary is completely customizable according to your wishes.
What's included
Included
Meet up at your accommodation (If located in the city)
Help from our team to book the tickets for the desired visits.
Walking tour
Private Tour
Customization of the tour
Not included
Drink or Food ( If you want to have a break during the tour )
Personal expenses
Tips ( Optional )
Local Transportation around the City
Pickup Locations & Times
The local guide will pick you up at the hotel ( if located in Naples ). Travelers can request the tour to start from any centrally located hotel. In case your hotel is outside the city center we will select a convenient meeting point in the city center.Tour may end at a different location from the departure point unless requested in advance of the tour.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.6
58 reviews
How it compares in Naples
- Starting price $51 is 50% below the typical $102 for tours of similar length in Naples
Excurgo comparison of 2,932 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Naples : Private Custom Walking Tour With A Guide (Private Tour) lasts about 2–8 hours. The itinerary has 1 stop.
How much does this tour cost?
Prices start at $51 per person for this Naples experience, booked through Viator with the price shown before checkout. That is the per-person price when two book together; a solo traveller pays $91. There are 5 booking options, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, with 21 departures a day between 8:00 AM and 6:00 PM.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. The local guide will pick you up at the hotel ( if located in Naples ). Travelers can request the tour to start from any centrally located hotel. In case your hotel is outside the city center we will select a convenient meeting point in the city center.Tour may end at a different location from the departure point unless requested in advance of the tour. Pickup points include B&B Valentino Napoli, Hotel Del Real Orto Botanico.
What languages is this tour offered in?
The experience is available in EN, IT, FR, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Infants are required to sit on an adult’s lap
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 4.6 out of 5 across 58 reviews on Viator and Tripadvisor; it is run by Guydeez.
Reviews(58)
Reviews collected by Viator and Tripadvisor
G
Keep receipts and supporting documents!!!
K
Cool tour with Miriam in this amazing city!
Miriam was an amazing guide through this exceptional city. Kind, patient, humorous and extremely knowledgeable. She made the history lesson fun and entertaining for people of all ages. We truly enjoyed the experience and would recommend her and this tour to anyone!
A
Great tour. Very tailored
Great tour. Ilenia was great. Had a great pace and shared her architecture and history knowledge. Also tailored her tour to us.
A
Perfect way to enjoy fabulous Naples!
Walking Tour of Naples Booking / communication with Viator & Tour company excellent, easy, clear and simple. Pasquale, met us at the meeting point, he was friendly, easy to understand and exceptionally knowledgeable. We discussed the itinerary and what we wanted to see. Within a few minutes it was like catching up with an old friend, exploring their home city. Pasquale’s knowledge, passion and love for Naples meant that we were able to learn so much about even the smallest details of the architecture or the history of a place or building. He showed us places where we could eat and we took time to enjoy the amazing city and fantastic culture. He has left us with a strong desire to be back soon and many ideas of what to do next. Great tour, fantastic guide. Really easy to use app and booking company. Thank you!
T
Discovering the streets of Naples...
Discovering the streets of Naples and its history...beautiful...and the guide is very knowledgeable and helpful...
D
Great walking tour of Naples
Ahmed was a great guide who provided a lot of info about Naples. I really enjoyed the tour. Thanks for the personalized attention.
C
Nice way to acclimate the...
Nice way to acclimate the city for first time visit. Guide was on time, knowledgeable and enjoyable to spend time with.
L
Excellent Naples experience!
Our guide Niko was extremely professional and knowledgeable (very). He helped us understand Naples culture and history and appreciate its art. We highly recommend the tour and him!
D
Average.
Friendly guide but moderately competent. He often repeated the same thing and did not know essential information.
J
Last-minute weather-related cancellation - still had to pay for tour that didn’t happen.
Don’t book if you are on a cruise. We booked this tour to do while cruising to the port of Salerno. On the morning of the tour, our port stop was cancelled due to rough seas and the ship was unable to access the port. We notified Viator and the tour operator immediately at 7 a.m. We were told no refund was allowed as we had not cancelled 24 hours in advance. We did not know the seas would be rough 24 hours in advance! We had also booked car transfer to Naples for the tour. They were most gracious in allowing cancellation. Our cruise ship, Celebrity, said it is common practice to refund tours, even with outside companies, when the seas make it impossible to dock. Our captain gave us a letter to submit to the company/tour operator explaining the reason we had to miss the port, but they still refused a refund. There is nothing we could have done differently as this was a weather-related cancellation, not just us changing our mind. It would just seem that in the event of a forced cancellation due to weather, the tour company and providers would be willing to work with travellers, not just take their money and provide no services. We cancelled at 7 a.m., the tour was not scheduled until 10:00 a.m. Very poor customer service,
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|---|---|---|---|---|
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from$51
4.6(58) Free cancellation