Nairobi National Park Tour

We reserved a private tour from Nairobi to the elephant orphanage and Nairobi National Park. The safari van that picked us up was very old and run down. The driver was not as knowledgeable about the animals as our other 3 previous drivers. The safari van had mechanical issues (we had to stop at least 8 times in the park and a few times on the drive to the airport -we had to drive with our hazard lights flashing). We have been in contact with the company on all this. We have asked for some compensation because of the mechanical issues (we were disappointed with the company and tour). We were told an investigation has started on our complaint.

I first realized I had made a mistake and booked in the afternoon instead of the morning. Customer service was great and changed the booking on very short notice. We were picked up at the hotel by a very friendly and experienced driver/guide who knew every corner of the park and explained about the different animals. His driving skills was definitely impressive, some of the roads there are not for beginners. I would absolutely recommend Cruzeiro Safaris. Thank you for an amazing experience! Now we all have to contribute to taking care of our planet so we can keep these beautiful animals for the generations to come 🥹

A great safari. They adapted to our schedule and pickup point. Better than a private Safari. Our guide Paul was very friendly and was constantly trying to find as many animals as possible. It was a great day.

Clement was our guide - he was excellent guide and person! He did everything (im)possible to make our tour unforgettable with the super exciting view of the Lion. Highly recommend this company! Thanks!

I really enjoyed this tour. The staff were friendly, the tour was just the right length for an afternoon activity, and it all ran very smoothly. That said, it is definitely an inferior experience to some of the Safari options further afield - mainly because there aren't all that many animals, so if you have time, I'd get out of Nairobi and do a safari elsewhere.

We were picked up early from our hotel in Nairobi by Julius who was very friendly and helpful throughout. As we had time to kill he took us for some coffee and shopping at the Golden Eagle Cafe which had excellent coffee and nice souvenirs. Onto the elephants at the Sheldrick Wildlife Trust and Julius helped us getting a good view as well as suggesting a last minute change to our itinerary to go to the giraffe sanctuary as well, which we paid for separately. The baby elephants are incredible and the work of the wildlife trust is amazing in rescuing and caring for them. Next stop was the giraffe sanctuary which was very busy as this was a Sunday afternoon in the build up to Christmas. Once again, Julius was very helpful and showed us around as well as taking some photographs for us. Afterwards we were taken to Carnivores restaurant for lunch which is a bit of a Nairobi institution and was very nice. After lunch, Julius handed us over to our game driver for the afternoon, Mondio (sorry for the spelling) and we transferred from the Nissan that we had travelled around in to a very capable 4x4 Toyota Hiace with a pop up roof that provides shade, but lets you stick your head out of the roof for viewing game. He was an excellent driver, with a great eye and very knowledgable and friendly. Also a photographer which was great for us. On entering the Nairobi National Park, we paid our entry separately (it is card only as the tour company had said) and then the most amazing drive started. What you see is down to luck as these are wild animals, but a good driver/guide helps enormously and we were incredibly fortunate for our afternoon drive. As well as amazing bird life, we saw giraffes, zebra, lions, white rhino, black rhino, baboons, hartebeest, impala, gazelle and tortoises. Finally we were dropped off at our hotel around 7pm feeling very fortunate. I cannot believe what a great day this was.

+6

I travelled to Nairobi to visit my son for a few days after an India business trip during his semester abroad. We wanted to do a park visit but couldn’t plan too far in advance. About 1.5h before the tour started , I sent an email via the website and within 20m I had a response and plan for hotel pick up (thanks Claudia). John our driver picked us up within the promised time and we went to the park. John was funny and knowledgeable and we had a great time. Our safari mates made it extra enjoyable as well. John dropped 4 of us off at Carnivore and waited for us to have dinner - then dropped us off at different locations Nice Service !

We saw many wild animals in the park which is so very close to the city. Amazing time and our guide was fantastic. Very memorable and positive experience. A wildlife paradise right near Nairobi.

It was good visit with a very good guide with very very old vehicle. Unfortunately, there was no vehicle selection while buying. I could have pay more if there was vehicle selection. 3.5 Star.

Prompt pick up from hotel, very nice and dedicated driver/tour guide, prompt return to hotel. Would recommend!