Moonshine Saloon: Western Cocktail Experience in London

Very disappointing experience I honestly expected so much more from Moonshine Saloon, especially given the price and the way the experience is advertised. Unfortunately, our experience was extremely disappointing. From the moment we arrived, the whole experience felt more like getting people through quickly than providing the fun, immersive experience we had paid for. There was also a lot of shouting across the room, which I found really off-putting. Rather than feeling immersed in the experience, it often felt loud, chaotic and rushed. One of the biggest issues for me personally was that I don’t drink alcohol. This was made clear, yet I was repeatedly brought alcoholic drinks and had to remind the staff several times that I don’t drink. I really shouldn’t have had to keep repeating this, particularly when drinks are such a central part of the experience. The concept itself is fun and the venue has potential, but unfortunately the execution was poor. We felt rushed, the service was disappointing and, for the price we paid, I expected a much better experience. Sadly, I left feeling that it simply wasn’t worth the money and I wouldn’t return or recommend it based on my experience. Honestly, I’d rather go for a walk in the park with friends than spend the money on Moonshine Saloon again. At least I’d be able to enjoy myself without being shouted at! 😂

Very disappointing. The experience was confusing from the start. The actors were often shouting, yet it was still difficult to understand what they were saying, so it was hard to follow what was actually happening. Groups of people were repeatedly taken into different rooms, but there was little explanation as to why or what we were supposed to be doing. Some audience members were apparently selected to be part of the show, but there was no clear guidance about how people were chosen or what their role was supposed to be. Rather than feeling immersive, it just felt disorganised and confusing. To make matters worse, at the end we were effectively thrown out before we'd even finished our drinks. We weren't the only ones left confused either - we overheard several other people asking each other "what was that all about?". For the price, I expected something much more polished, engaging and coherent. Unfortunately the whole experience felt chaotic, unclear and poorly organised. Definitely not worth the money.

i would not recommend this interactive western experience. it is over priced, had no idea what was really happening, just lots of shouting and speaking in really bad american accents. between 4 of us we paid £200! it wouldn’t have cost that much for us to go to a really nice cocktail bar. at the end i was trying to finish my drink (with the alcohol we provided) and they literally kick us out! waste of money and time! avoid! Found the whole experience boring, and lots of others were saying the same thing.

Amazing experience here at Moonshine Saloon. I booked my tickets for my husband and me through Fever and had a painless check in. The instructions given prior were simple: bring your own booze, recommended 35cl for 2 people, and the address. The experience begins right away with a story line. We had an amazing time being immersed in the world of Coldwater, Kansas as we watched a soap opera’s worth of drama unfold between the town sheriff, the saloon’s wife and owner, and the other characters. The bartenders were great! They come around in the beginning as you are settling in to inquire about any allergies and cocktail preferences. We each received 3 amazing cocktails during the experience. Each table also has some cards/dice to play with in between the scenes. As a bonus perhaps, a house cocktail was included and even this was incorporated into the storyline! Overall a great experience in an atmospheric saloon with some truly talented actors who, by the way, seemed to always stay in character. Bravo!

It's a laugh, doesn't take itself seriously, and is light entertainment. Though if you don't drink your cocktails quickly enough you won't get all four. Though you do get your bottle back at the end of the night.

Felt like we had walked into a real saloon. Such fun with the actors true to character with a funny storyline. Great way to spend a few hours.

Absolutely loved it! What a great spot!!! We had so much fun and the cocktails the bar staff created were amazing! 10/10 would recommend

We visited as a group of 11, and unfortunately, the experience was underwhelming. While the actors and most staff were friendly, the 'Outlaw' package felt like poor value; the sweets provided were equivalent to tiny snack-sized bags of haribo. The biggest issue was the drink service. Despite bringing 3/4 types of alcohol to suit our group’s tastes, the staff didn't ask for our alcohol preferences. They served everyone the same vodka-based drink, even though some of us cannot drink vodka. When we raised this, the server was visibly annoyed. While another staff member eventually stepped in to fix some of the drinks, the mixers remained a problem. We requested sweet and fruity, but received sour, pre-mixed juices that became increasingly undrinkable as the night went on. Most of our group ended up giving their drinks away. Given the ticket price, I wouldn't recommend this experience as it simply wasn't worth the cost.

My friend booked this country experience expecting an enjoyable evening. The whole thing felt like we were there as an inconvenience than guests. From the moment we arrived, the staff made it clear we were more of an inconvenience than guests. Arrived to be welcomed by rude door staff and then were made to feel like school children by the entertainment staff that greeted us. Activities that were advertised as enjoyable and engaging felt rushed, especially at the end when we were more or less rushed out of the door It’s a shame, because the setting itself had potential. Unfortunately, the rude and unprofessional behavior completely overshadowed any charm the experience might have had. I left feeling frustrated and unwelcome, and I definitely wouldn’t recommend it to anyone looking for a laugh with friends as you’ll be told off if you speak!

what a fab afternoon. definitely would go again, the cocktails were amazing and the actors really made you feel you were part of the story. A great way to spend a couple of hours