Mega Combo Family Adventure

We booked three excursions with Marckos on the beach, and they were fantastic. They were all private so you were able to do everything at your own pace with just your family. Our first excursion was 4 parts; waterfall, rain forest(with lunch), horseback riding and zip lines. We did about 9 lines zip-lining. I have a 9 year old and 12 year old that were able to do everything. The waterfall was pretty, but no ability to swim under it which was disappointing. Walking through a small rainforest, we were able to see 6 sloths, including a baby, a toucan and an eye lash viper. We then had lunch before horseback riding. The lunch was delicious. We rode through woods and pastures for about an hour. The entire excursion was about 7 hours. A few days later we did the ATV to the beach. It was about 30-45 minutes on the ATV to a beach. Then another short ride to a point to look over Catalina. We then drove down to Catalina beach and was able to get out and swim for a while. After that we drove to another beach where there was a margarita bar. Then we drove back 45 minutes or so. We love being able to drive and speed and this was perfect for us. The last excursion was an ATV ride to Las Pilas waterfall. Its about an hour ride to the waterfall on the ATV. You get to drive through 15-20 creeks and rivers on the way and way back so you can get a little dirty! You can jump off Las Pilas into a deep pool. Marckos will take good care of you at extremely fair pricing.

Best excursions, by Marco Polo Tours professional, great customer service, English speaking, trustworthy, tours well organized, tour guides very well informed. Highly recommend

Marco and his crew stole my sandals and said they would return them the next day. I tried reaching out to him but he would return respond.

These guys didn't even show up. Don't waste your time booking. Thankfully we didn't hand over any money up front. We were asked to meet up at 7:30am. Eventually a guy on a motorbike turned up, made a phone call and then tried to charge us more for the tour to go ahead.

Met Marco at the RIU, seems legit but he was not! We booked a catamaran for 13 guests paid a 300.00 deposit as requested on cash. He gave me a receipt that clearly said catamaran. We were so excited about the catamaran as we were celebrating birthdays. The day of tour Marco shows up with a small sailboat that could not safely accommodate us all. He said that the catamaran had issues which he should have told us prior. We requested refund of 300.00 to which he said he would bring to the resort in the morning. Needless to say Marco went Missing and now not answering calls nor did he return the money. I don’t recommend.

Stayed at the RIU Plalace we found Marco Polo tours on the public beach. Jonathon & Jason were great! Because of the weather some activities were canceled. Jonathon & Jason went out of their way to make this a memorable trip. We highly recommend Marco Polo Costa Rica. Tell them Jojo sent you…

Truly loved the experience with Magdani!! Highly recommend him for all the activities and tours. Visited Costa Rica RIU Guanacaste resort with my husband, mother in law and two daughters for 8 days and had the best experience in my life! Magdani helped us with booking Jet-skis, horse riding on the beach, zip lining (canopy) suggested a near by beach called Conchal which was stoning, bought us chips to give to the monkeys which my family enjoyed so much and even bought local mangoes for my husband to try, which they are called mangas over there. If you’re looking to have fun, learn about Costa Rica, for the best prices search go ask for MAGDANI, he is the person you MUST book all the tours you need! We’ll definitely return to Costa Rica and he’s the person we trust!

I had a problem with this service. First I contact Marco for information on Catamaran Tours, and he sends me the information, so far everything is fine, he responds quickly. I receive the information and I have the query about facilities for a person with mobility problems, it tells me that there is no problem. Process to deposit to secure the field. $25 per person. He doesn't send me a receipt or anything but he gives me the tour information the next day. Upon arriving at the boat, they first tell us that it is not the same trimaran that they had indicated to us and that it is due to scheduled maintenance. Which has always been like this. Which indicates that Marcos lied to us, when I contacted him he responded that he would refund the money in the afternoon. Well that didn't happen. I recommend NOT using their services, it may be that if everything goes well your tour will not be a problem but even the slightest inconvenience will be a waste of your money. These types of scams are based on the fact that tourists are not going to file the respective complaints. I recommend you contact the boats directly and NEVER use intermediaries like Marcos. His last message was requesting the information for the deposit and later he did not respond again

Marco is a scammer. Do not pay in advance for anything, he will take your money and vanish. No genuine tour or service requires payment or deposit before. If staying at the RIU property, purchase your tours from the group on the property not on the beach.

Dear All: This was a truly terrible and dangerous choice. I recommend that Tripadvisor do a better job of vetting these companies. We booked and paid for this trip. The day before the tour (actually a mere 9 hours before), at 10 pm. I receive a cancellation of the tour. We had no other option with this late cancellation. I was told I would be refunded, but I am looking for the substantial refund. The reason I was told for the cancellation was bizarre. I was told that the bank accounts of Marco Polo Adventure CR had been frozen by the Costa Rican Government. Apparently, it involved a criminal investigation of money (too much money) in the account, we were told. While that sounds like money laundering, we do not know why the Government would seize bank accounts. Also Marco Polo Adventure could not accept credit card transactions even those that had completed, like ours. So Marco Polo Adventure said I would have to pay cash for the tour and that I would be refunded the credit card transaction. At that point, I was forced to make a decision: go on a tour with someone perhaps under Government (criminal) investigation by giving them cash (before my refund was received) or deprive us of enjoyment of a tour. We chose the latter. How can we deal with a company sinking in bankruptcy or insolvency because the Government had seized their accounts for too much money (suspicious activity) in the bank account. Tripadvisor, shame on you for not making sure these companies are safe, solvent, and reputable. Marco Polo Adventure CR, shame on you for waiting until the last minute to cancel the tour and then demanding cash to be able to continue the tour. Both of you had only your own self interest, leaving us to risks, dangers, and peril. Tripadvisor, you have to remove Marco Polo Adventure from your offering because they are in trouble with the Government. Even if the issue gets resolved, the ethics of the situation are horrible. You cannot trust this, and it could have been worse if we paid cash. Worried about solvency, no doubt our safety would have been further compromised. Buyer beware. This is a very bad situation and could have been a worse tragedy.