Have you ever dreamed of visiting a real chocolate factory? At Maison Cailler, we invite you to discover all there is to know about our chocolate through a multi-sensory experience. Take part in one of our many workshops and create your own chocolates with the help of our chocolatiers.
Tour Options
Maison Cailler chocolate factory Visit
Itinerary
Admission included
Maison Cailler invites you to live an unforgettable experience in the world of chocolate. Our interactive one hour tour takes you into the history of chocolate, from the Aztecs to the latest innovations. Find out how we use cocoa beans and carefully selected ingredients to make exquisite chocolate creations. Finally, tantalize your taste buds with an incredible variety of flavors during an unforgettable chocolate tasting.
What's included
Included
Tasting of Cailler chocolates
audioguide
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.4
428 reviews
5
300
4
65
3
30
2
15
1
18
Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Specialized infant seats are available
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Maison Cailler chocolate factory Visit take?
Maison Cailler chocolate factory Visit lasts about 45 min–1h 30min. The itinerary has 1 stop.
How much does Maison Cailler chocolate factory Visit cost?
Prices start at $21 per person for this Montreux experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
Can I cancel Maison Cailler chocolate factory Visit for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
What languages is Maison Cailler chocolate factory Visit offered in?
The experience is available in DE, RU, PT, KO, EL, EN, IT, FR, ES, CS, AR, TH, JA, ZH-CN, PL, TR.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Maison Cailler chocolate factory Visit worth it?
Travellers rate it 4.4 out of 5 across 428 reviews on Viator and Tripadvisor; it is run by Maison Cailler Chocolaterie.
Reviews(428)
Reviews collected by Viator and Tripadvisor
R
Renato_Villela
October 3, 2026 · via Tripadvisor
Better alignment between audio explanation and video
When we were passing through the factory part, I felt that the videos could be better aligned with the audio explanation. For instance, if the audio explains a process happening in the factory, such as roasting the grain, I would like to see a video (right above the audio sign) showing a roasting machine performing the roast.
S
sivasankark2017
October 3, 2026 · via Tripadvisor
Worth every penny, a must-do for tourists
Amazing to learn the history of chocolate and taste Fresh ones. We bought a lot and now worrying about international baggage allowance. 🐶
Worth every penny, a must-do for tourists.
Q
Q1235OQsarahw
October 3, 2026 · via Tripadvisor
Wheelchair accessible and feedback on cafe teabags
Excellent for wheelchair users, there is wheelchair accessible parking near the cafe.
In the cafe the tea bags come in plastic packets in plastic bags. There are lots of environmentally friendly options available, maybe consider switching?
Thank you for a good afternoon out
J
JosefTor
September 26, 2026 · via Tripadvisor
Great tour! Lot of free chocolate and learned a lot
I learned a lot about how chocolate was made in a pretty fun way. It's free if you have the Swiss travel pass but affordable, even if you don't. They provide a lot of free chocolate samples of a lot of different foods of chocolate.
Operator response
Thank you for your review! 🍫✨
It’s great to hear that you enjoyed the interactive tour and discovered so much about the world of chocolate along the way. And yes, the tasting at the end is definitely a favorite part for many visitors! 😉
We’re glad Maison Cailler was part of your Swiss adventure and hope to welcome you back for another sweet visit someday. 🤎🍫
C
chloemZ1754VW
September 17, 2026 · via Tripadvisor
A wonderful experience!
A big thank you to David, the chocolatier, and to his adorable assistant Paula for this magnificent moment shared with my boyfriend. We loved discovering the world of chocolate and learning how to make our truffles.
David shared his expertise with passion and generosity, and Paula helped make the experience even more pleasant thanks to her kindness and good humor.
We are leaving with delicious truffles, but above all with a very beautiful memory for two.
Thanks again for this wonderful workshop, we highly recommend it!
Operator response
Merci infiniment pour ce magnifique témoignage ! 🤎🍫
Quel bonheur de lire que cet atelier chocolat vous a permis de partager un si beau moment à deux. David et Paula seront très touchés par vos compliments. Leur passion, leur savoir-faire et leur enthousiasme font toute la différence pour rendre chaque workshop unique.
Et quoi de mieux que de repartir avec de délicieuses truffes faites maison et de merveilleux souvenirs ? ✨
Merci pour votre recommandation et au plaisir de vous accueillir à nouveau à la Maison Cailler pour une prochaine aventure chocolatée ! 😊🍫
J
jairos88
September 17, 2026 · via Tripadvisor
Exceeded my expectations
Excelente, exceeded my expectations
Operator response
Thank you for your review! 🍫✨
There's nothing better than hearing that a visit exceeded expectations. Thank you for sharing your experience with us.
We hope your sweet memories of Maison Cailler stay with you for a long time, and that we'll have the pleasure of welcoming you again someday! 🤎😊
D
Detrustee
September 14, 2026 · via Tripadvisor
Thoroughly enjoyed the Cailler Chocolate Tour
The interactive tour was entertaining and well maintained. Chocolate tasting at the end provided generous samples.
Operator response
Thank you for your review! 🍫✨
It's great to hear that you enjoyed the interactive tour and found it both entertaining and well maintained. And of course, the chocolate tasting at the end is always a special moment for chocolate lovers! 😉
Thank you for visiting Maison Cailler, and we hope to welcome you back for another sweet experience soon. 🤎🍫
A
arnoldp544
September 12, 2026 · via Tripadvisor
Family trip
Really nice experience with children
Operator response
Thank you for your review! 🍫🤎
It's lovely to hear that you and your family enjoyed the experience. Creating memorable moments for visitors of all ages is what makes Maison Cailler so special.
We hope to welcome your family back again soon for another sweet
P
PVPTraveler
September 10, 2026 · via Tripadvisor
Fake tour with weak narration
This is a very uninspiring Disney-type fake tour inside with very weak narration on an audio device. Not even interesting for children in my opinion. The chocolate tasted great, but you can eat chocolate anywhere. Not worth the time.
Operator response
Thank you for your honest feedback. 🍫
We're sorry to hear that the tour did not meet your expectations. We understand that visitors have different preferences when it comes to storytelling and exhibition formats. That said, we're glad you enjoyed the chocolate itself and appreciate you sharing your experience with us.
We wish you all the best on your future travels. ✨
J
jakobn731
September 10, 2026 · via Tripadvisor
Not for vegans
Not for vegans (everything has milk)
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Shortest: Maison Cailler chocolate factory Visit — 45 min–1h 30min