Maid of the Mist Boat and Cave of the Winds with Hotel pickup USA

We had the best time and a great tour of Niagara! Our tour guide, Dan, made it informative, fun, interesting and relaxed. He was great! We had plenty of time to explore on our own and saw everything that you'd want to see. We even saw a few extra things like a delicious bakery and the Schoellkopf power station. Which was cool to see after learning some history at cave of the winds. He also handled all of the tickets, made entry easy and always made sure we knew right where to go. Great tour! Made exploring Niagara easy!

We had a fantastic tour! Our guide, Handsome Dan, was knowledgeable, friendly, and provided tips to enhance our day. Staff member, Mike, was also extremley helpful. Everyone in our group of 9 had a great time, from kids to grandparents. Thank you Go Niagra Tours for making our family vacation unforgettable ❤️

the tour itself was great. however the tour operators were unreliable - changed our time without notifying me, they were about 45 minutes late for the SECOND time we were given.

We were originally booked on a 10:00 tour. Because of guide issues we were moved to an 11:00 tour. We also had a pick up location on the Canadian side and were told they don’t pick up in Canada so we had to walk across the bridge. As we arrived in the USA I got another call letting us know the bus for our 11:00 tour would not start and we had to be moved to a noon walking tour. I explained we had 5:00 dinner reservations back in Canada and was assured we would be done in time. Well…we ended up leaving the tour at 4:15 and never was able to participate in the Cave of the Winds or visit any gift shops. But we did sit around a lot waiting for the guide to obtain tickets or retrieve stragglers. We barely made our dinner reservation and if we had stayed for Caves we would not have. Guide was very unorganized.

They tell you the tour lasts 3 to 3 1/2 hours, but they don't mention they leave you with nothing to do for about 2 hours. Then because everything is so poorly organized, we missed the boat ride because the line was to long, basically that was a wasted time and we have to stay a extra day and finish the tour the next day ,It's do not worth the price and time ,you better just buy the tickets for yourself.

It was definitely a great experience. Covered everything you would probably want to see without all the walking.

So, listen, we are not the type to complain much, and we find ways to make memories in even the oddest moments…but, that being said, this was a strained experience. We bought tickets for a noon departure for maid of the mist-goat island- & cave of the winds. Yes, it was the 3rd of July, on the 250th anniversary of our country and we knew to expect crowds. But, the crowds and delays were not an issue for us. We felt mislead in our purchase…our “3 hour tour” (hum Gillian’s island theme here) turned into 6.5 hours!!! Our guide, Maureen seemed exhausted and did very little actual tour-guiding or even talking on the bus about historical/interesting facts of the area. Our times were all majorly delayed at the various experiences, and we felt overwhelmed and misguided at most times. Our guide seemed to put forth very little effort which was noticed by all families on the bus, yet she “tip-shamed” everyone who short changed her. Our family opted to tip her in an average range regardless, mostly because of our own values but many did not tip her at all. I hope Maureen was just having a bad day, and that she will find a way to help tourists have a more enjoyable experience in the future. Happy 4th Y’all!

They are very nice and very friendly. They are very expensive stuff to here. They did take care when you with them.

We went on the tour with Maureen. She was great!

Morine She is an excellent person, we feel very comfortable