Mahahual Snorkeling Adventure: Turtle Encounter
Description
Our guides are patient and observe all safety measures. If you need help or need to slow down the activity, you can always count on your assistance.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Service animals allowed
- Public transportation options are available nearby
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Reviews(231)
This quick snorkel trip is great for those with young children or anyone that has never snorkeled before and wants to try it. We had a couple of young children and my special needs nephew. The crew handled it very professionally. Everyone had fun and it was a great first experience. And yes, we saw a turtle 🐢!
Gus and the crew were fantastic, knowledgeable and aware.
Wonderful experience , the snorkeling was amazing and we saw a turtle ! Taxi will take you right to the snorkeling company .
The tour company charged us twice even though we only made one reservation. We asked them to correct but they would not.
Hello Jan_P, We sincerely regret the frustration caused by the issue with your booking. At Mar Adentro Diving, our priority is to guarantee a safe and high-quality experience for every group. Therefore, we operate under strict capacity control policies: every booking made on our platform is processed independently to ensure we have the boat space, diving/snorkeling equipment, and qualified staff ready to receive each guest without exception. in the booking. When we receive multiple bookings with the same details, our system manages them as individual requests to prevent overbooking and ensure our service commitment to every one of our visitors. Since these bookings are made through an external platform like Viator, we do not have access to modify, cancel, or manage charges directly, as these processes depend exclusively on the OTA's systems and policies. Complying with the cancellation policies established We strongly recommend that you contact Viator's customer support center, as they are the only ones authorized to review the origin of the duplicate bookings and handle any refunds or corrections necessary for your account. We appreciate your understanding in allowing us to maintain our operational standards for the safety of all our participants. Sincerely, The Mar Adentro Diving Team
Very good experience. Only me and my wife were booked so it was like a private excursion. Guide was very good. He drug my wife all around the reefs. After we got back, the souvenir stands were high pressure. We felt safe until then. So we left. I would go back, but take more people with me.
This excursion was so fun! We loved every minute. It was a perfect length of time and we saw a turtle in addition to seeing all the amazing fish. The staff was so friendly and even waited for us as it took us longer to get out of the cruise port. The pineapple at the end tasted so good. So happy to get away from all the cluster of the port and get out to this location - which had a beautiful beach, great shops and food - that was a bonus after we finished this excursion/snorkeling.
We had an absolutely incredible time on the Mahahual Snorkeling Adventure: Turtle Encounter! Axel, Nigel & the Captain of the boat were outstanding guides from start to finish. They were professional, friendly, patient, and made everyone feel safe and comfortable in the water. They took us to the perfect spots where we were lucky enough to see sea turtles up close, along with beautiful tropical fish and the amazing reef. Their knowledge of the area and enthusiasm made the entire experience even more enjoyable. What really stood out was how much they cared about making sure everyone had a great time. They were attentive, answered all our questions, and made the trip fun for everyone, regardless of snorkeling experience. If you’re visiting Mahahual or Costa Maya, I highly recommend booking this tour and asking for Axel and Nigel. They truly made our day unforgettable. Thank you both for an amazing adventure we’ll definitely be back! 🌊🐢👏
Went here with my ten year old son. He has been in the pool since he was a kid but has limited ocean experience. The waves at the dock were a bit high but so I was worried he may struggle. The spot we ended up going to was naturally protected by a reef and was fairly calm. The guides were very attentive to everyone but especially the kids. I was very comfortable with them watching my son. The snorkeling was pretty good. Cool fish, nice reef, limited seaweed. The area is a 3 minute walk from the lighthouse. Taxi driver was 5.00 a person. Overall 10/10 for an easy snorkeling trip! Highly recommend.
I had to cancel the tour due to bad weather, but I found the service great, as they took the trouble to contact me hours before to inform me of the inconveniences that could be (poor visibility) and gave me the option to choose whether to continue, or cancel with full refund, even though I support it would not allow me because of the rush of the request
Excellent experience with net and nano and their honey pineapple
