Madrid Airport Departure Private Transfer

1) car too small, We were 2 lof ladies and our knees hit the front seats which could not be moved. Our 2 medium sized luggage barely fit in trunk. 2) driver not ready and lacked information of where to place car when picking us up from hotel. Also not dressed properly; we could not identify him. 3) needed to change TIME of pick up because a mistake by Viator was made. Had difficulty getting in touch with viator to change TIME of pick up.

operator and driver really were not considerate. Driver left and said cancel it without talking to me for approval. Operator did not want to refund this even though his driver was at fault. Bad experience.

This was the easiest airport transfer ever. We missed our driver so called the operator. Our driver met us within a minute and off we went. Ali was an amazing driver and ambassador for the city. We even used him a few additional times. He was a wealth of information and timely to the second. Highly Recommend!!!

Not so luxurious, rather a taxi showed up to take us to the airport. Further, asked for a 4am pick up to make our early flight, rather a taxi showed up at 3:30 rushing our family of 4 out our hotel room. When arriving at airport, someone claiming to be from the company asked for extra money since we were 'running late.' I think we got scammed on that one, but there was nothing private about this one.

Non-stress, no frills, early to pickup, fast to arrive.. very smooth transaction. Driver was. Ice and polite.

Excellent on time pickup. Friendly driver. I requested an earlier pickup than what was originally booked. No issues.

11/09/22 The driver was very polite, knowledgeable, assisted with the luggage, engage with our stay by communicating with us. He was prompt, and conducted himself in a professional manner. I thank him.

<p>Excellent transfer from our Hotel to Madrid Barajas Terminal 4. Driver was on time and had us at the terminal earlier than anticipated. It took the stress out of finding our own way there, and we were able to do this very comfortably. I would recommend this service.</p>

<p>Very Sharp looking Driver and on time with a Clean and Neat Car.</p>

<p>Driver was nice, but do know that taxis from Mardid to the airport are 30 euro - a set flat rate. Very easy to get a taxi, this was overpriced and the car was not the Mercedes pictures.</p>