Madeira Half Day Small-Group Tour from Funchal

Not what was expected or advertised. Our private 4 hour tour started 30 minutes late because the original drivers car had problems. No communication from the tour operator we had to chase them down to find out what was happening. Finally they responded and said we would be put with another couple. The four of us were crammed into a small car with the driver. He was nice enough but was simply a driver and not a tour guide with a lot of information. We were dropped off earlier than the 4 hours advertised. Still waiting to hear from Viator to see if we can get some sort of compensation

Because of an itinerary change with our cruise line, we had to change tours and what a great tour!! Domingo gave us a great tour of the island and what I thought was gonna be a tour of common sites of interest became a tour custom fitted for us! It was nice going to spots that large tour buses couldn’t go. If you want a personal touch, this is the half day tour you want. You won’t be disappointed!!

The tour was cancelled by the operator with less than 12 hours notice. As we were on a cruise and it was nearly midnight we had no options for booking an alternative tour. Avoid this operator (BeDriven). If we wanted to cancel we had to provide 24hrs notice but the Operator can cancel at any time.

Our driver Ricardo was fantastic. Very friendly, knowledgeable and accommodating. Was just the two of us and Ricardo. We were picked up and dropped off at the cruise port. He asked what we would like to see and do. Since this was our first time to Funchal we asked for his recommendations, and that we did want to buy some wine. He did not disappoint. We saw some great sights, made several stops around the island. He took us to bar in a fishing town where we had some “poncha” and local wine. We were able to make a short shopping stop as well. Was a fantastic tour and we felt fortunate to have had such a great guide.

So glad we booked this tour. Was just the two of us. Our driver/guide, Ricardo, was absolutely fantastic. He tailored the tour to our needs, was friendly, and very informative. We got a wonderful overview of the island, with multiple stops to see sights, take pictures, and to purchase some wine to take home. We also stopped at a local bar and tasted wine and “poncha” - delicious!!! Ricardo picked us up and dropped us back off at our cruise port. He was there early and called us to let us know where to find him. Well worth the cost.

Guide excellent. We booked a group tour and there was only two of us. which we initially thought might feel a bit intense. However the guide was friendly and relaxed and it was very good.

My Spouse & I decided to go on a half day tour of Eastern Madeira from Funchal. The highlight was a lovely lunch in Santana with the traditional A - frame houses. We enjoyed the cliff top scenery and the enchanting Levada. Our guide was friendly and knowledgable. It was well organised, affordable and highly recommended.

Highly recommend this tour to anyone visiting Madeira.We had a private tour and enjoyed the information given by the driver very much.We had 4-5 stops during the tour to visit local attractions and had good time to take photos too.

Our driver Antonio was 15 plus minutes late and in v.poor health. He was red faced struggling for breath when driving and even worse getting in and out of the mini van. He was also quite overweight and belching or suppressing a belch every 2 or 3 minutes. Although polite he could barely do the minimum :- " We go to xxxxx. It is beautiful. You see a long way.You can go to the toilet, or buy a souvenir. Be back in xxx minutes" . We thought he could pass out he seemed so ill. V.scary. We got out early once back in Funchal. Most other passengers bailed as well. Emailed complaint same day to 'Be Driven' – had no reply whatsoever.