Excellent service and cleanliness for rooms, buffet, around pools. The 9 pools great except for sometimes a low level of water. But there are so many to choose from. The waterslides a must. Even though there is wear and tear in side, very well maintained inside and also the grounds very clean. We were well served by Monserath at reception of buffet. She placed our family as often as possible together (10). Sauri, waiter, met only once but he always recognized us and smiled. Wished we could have buffet not only for breakfast and lunch, but also for supper. The other restaurants were just ok for me. Food good but less selection. Staff accomodating and friendly, polite. Very little solicitation to buy..which is reassuring. Thank u to all the hardworking and deligent staff. Much appreciated. Louise
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production
+30 photos
At a glance
- Duration
- 2 hours
- Price from
- $1,838 / person
- Location
- Lucerne, Switzerland
- Rating
- 5.0 / 5 · 3 reviews
- Languages
- EN, ES
- Group
- Private
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Passenger Diaries Switzerland Tours & Experiences
- Meeting point
- Go under the big Arch monument called "Torbogen" i will be waiting for you with a black backpack.
Description
Experience in a 2 hr. private tour, an authentic chocolate experience visiting a family owned chocolate factory which makes handmade, hand-molded chocolates that are hand-dipped at the factory. Its chocolates have won many awards at food shows around the world. Learn about every step of the production process, from tempering, preparation and cast filling to demoulding and packing. There’s also an opportunity to taste the best swiss chocolate around the chocolate world. Round up your swiss chocolate experience by decorating your own 200 gr chocolate bar with the help of a swiss master chocolatier. You can extent your adventure, in an optional 1 hour walking tour by discover Lucerne city most iconic Landmarks in a lovely walking tour visiting Chapel Bridge and Lucerne Castle.
Schedule & prices
- Runs
- Every day
- Start times
- 11:40 AM and 3:00 PM
- Next available
- Sat, Oct 17
- Group price
- $1,838 per group of up to 8
Prices change with the date; the lowest is shown.
From the operator’s live schedule on Viator, checked Oct 16.
Tour Options
Itinerary
Lucerne
Visit a chocolate factory to taste, make and witness production of chocolate in the Swiss way.
What's included
Included
Water with or without gas
Interactive tour in the chocolate world
One hr Sightseeing Cruise around Lake Lucerne (optional tour extension)
Chocolate tasting & 200 gr. chocolate bar decoration
Factory's Production area guided tour
Lift ticket to Lucerne Castle (One hr. city tour optional extension)
Not included
Food and drinks (unless specified)
Hotel pickup and drop-off
Personal expenses
Train ticket (cost apprx. CHF 18 per person) Many customers have the Swiss Travel Pass
Traveller Ratings
Reviews collected by Viator and Tripadvisor
5.0
3 reviews
Important Information
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Operates in all weather conditions, please dress appropriately
- Availability from Monday to Sunday through the year
- Train ticket is not included CHF 18 per person, and it will take 10 min to get to the factory.
- The production area is not operating on weekends but we can still have the guided tour inside.
- Inform us about allergies so we can choose the right chocolate for you.
- The walking tour in Lucerne can be added as an optional one hr tour extension.
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production lasts about 2 hours. The itinerary has 1 stop.
How much does this tour cost?
Prices start at $1,838 per person for this Lucerne experience, booked through Viator with the price shown before checkout. There are 3 booking options, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, starting at 11:40 AM and 3:00 PM.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is Go under the big Arch monument called "Torbogen" i will be waiting for you with a black backpack. Hotel pickup is not part of this experience.
What languages is this tour offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 8 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 5.0 out of 5 across 3 reviews on Viator and Tripadvisor; it is run by Passenger Diaries Switzerland Tours & Experiences.
Reviews(3)
Reviews collected by Viator and Tripadvisor
J
Very good experience
K
Best guide!
Laszlo was a fantastic guide. Not only was he knowledgeable but he did a push up competition with our kids while we waited for the train and on our tour, he helped us find snow shoes for our daughter. He was kind, on time, professional, and we could not recommend him or this tour enough.
Operator response
Thanks Katie! We really appreciate your comment about the Chocolate Factory: experience :) We wish all your family a great stay in the Swiss alps:)
E
Max Chocolatier
Was one of our greatest experiences!!! Martina our tour guide was excellent, super kind and nice with us. Hanna our Chocolatier at Max's was amazing, teaching us who to make the chocolate and the storie behind Max Chocolatier, we love the experience and learning from it!!!! Thansk so much!!!
Operator response
Dear Estela. Max, Martina and Hanna were super happy to know how much you loved the chocolate experience in Lucerne! We wish you happy travels:)
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- Shortest: Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production — 2 hours
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from$1,838
5.0(3) Free cancellation