Lello Bookshop, Stock Exchange Palace and Cathedral -Guided visit

Dear Werner, Thank you so much for this fantastic review! We’re absolutely delighted to hear that this tour exceeded your expectations, especially after having taken many city tours before. It’s wonderful to know that Christina made the experience so engaging with her insider knowledge and that she was able to answer your individual questions throughout the tour. We’ll be sure to share your kind words with Christina — feedback like yours means a great deal to our team. Thank you again for your enthusiastic recommendation and for choosing to explore Porto with us. We’re thrilled to have been part of such an unforgettable experience! Warm regards, Luka Destinations

Dear Bex, Thank you very much for your kind review! We’re delighted to hear that you enjoyed the guided tour and appreciated the guide’s knowledge of the different sites. It’s wonderful to know that the highlights of Livraria Lello, the Stock Exchange Palace, and the Cathedral gave you a good introduction to Porto’s history and heritage. Thank you for taking the time to share your experience. We truly appreciate your recommendation and hope to welcome you again on your next visit to Porto! Warm regards, Luka Destinations

Dear Annamaria, Thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience at Livraria Lello did not meet your expectations and that you felt the admission price did not represent good value for the visit. We understand that the bookstore’s popularity and its association with Harry Potter can create high expectations. However, Livraria Lello is primarily a historic bookstore known for its architecture, design, and cultural significance, and we regret that the experience did not resonate with you in the way you had hoped. We also appreciate your comments regarding the staircase and the Harry Potter connection. We understand how important it is for visitors to have accurate information and realistic expectations before booking. We respect your opinion and are sorry that you left feeling disappointed. Your feedback is valuable and will help us continue to improve how the experience is presented to travelers. Thank you again for sharing your perspective, and we hope you enjoyed other cultural and historical experiences during your time in Porto. Warm regards, Luka Destinations

Dear George, Thank you so much for your wonderful review! We’re delighted to hear that Luis made your tour such a great experience. His knowledge, patience, and ability to adapt the pace to the group are exactly what we strive for, and we’ll be sure to share your kind words with him. We’re also happy that you enjoyed the tips and recommendations for the rest of your stay in Porto. It’s always our goal to give guests not only a great tour, but also useful local insights to make the most of their time in the city. Thank you for recommending Luis, and we hope to welcome you again on your next visit to Porto! Warm regards, Luka Destinations

Dear Karen, Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed the tour and that Luis made the experience informative, friendly, and engaging without overwhelming you with information. We’ll be sure to share your kind words with him! It’s wonderful to know that you appreciated the beauty and history of the Cathedral, Palácio da Bolsa, and Livraria Lello. These are truly some of Porto’s most remarkable sights, and we’re delighted that the tour helped you experience them all in one memorable visit. Thank you again for your enthusiastic recommendation. We truly appreciate your support and hope to welcome you back to Porto in the future! Warm regards, Luka Destinations

Dear Kathy, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the tour and found the views and historical sites so worthwhile. It’s especially rewarding to know that our guide’s knowledge, passion, and organization helped bring the history of Porto to life for you. We’re also very happy to hear that the tour gave you a deeper understanding of the Livraria Lello, Palácio da Bolsa, and Cathedral, and that the information at each stop made the experience more meaningful. Thank you for your kind words and enthusiastic recommendation. We truly appreciate your support and hope to welcome you again on your next visit to Porto! Warm regards, Luka Destinations

Dear Pablo, Thank you for taking the time to share your feedback, and we are sorry to hear that your experience did not meet your expectations. We sincerely apologize for the change in the scheduled time after your booking and for the fact that one of the planned locations was not available during your tour. We understand how frustrating this can be, especially when you have planned your visit in advance. Please note that, on occasion, certain sites may become unavailable due to unforeseen circumstances such as closures or operational limitations. In such cases, we do our best to adjust the itinerary while still providing a complete and valuable experience. However, we acknowledge that this should always be communicated clearly and in advance. Your comment regarding the organization feeling informal is also taken very seriously. We are continuously working to improve our communication and coordination to ensure a smoother and more professional experience for all our guests. We truly regret the inconvenience caused and appreciate your feedback, which helps us improve. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Warm regards, Luka Destinations

Dear Martin, Thank you very much for your kind review! We’re delighted to hear that you found the tour both interesting and informative, and that you enjoyed learning not only about the three main sites but also about the city of Porto in general. It’s especially great to know that our guide made such a positive impression with their knowledge and friendly approach. We truly appreciate you taking the time to share your experience, and we hope to welcome you again on another tour in the future. Warm regards, Luka Destinations

Dear Kay, Thank you so much for your lovely review! We’re delighted to hear that you found the tour informative and that it provided a great overview of the city. It’s especially wonderful to know that you enjoyed your morning walk and that Luis made such a positive impression—he’ll be very happy to hear your kind words. Thank you as well for your recommendation, it truly means a lot to us. We hope to welcome you again on another experience in the future! Warm regards, Luka Destinations

Dear Sean, Thank you very much for your wonderful review! We’re delighted to hear that you thoroughly enjoyed your walking tour and that it helped you discover the history of Porto in a deeper and more meaningful way. It’s especially rewarding to know that your guide made the experience both friendly and informative. We couldn’t agree more about the beauty of the Palácio da Bolsa—it truly is one of the highlights of the city! Thank you for your recommendation, and we hope to welcome you again on another tour in the future. Warm regards, Luka Destinations