Koh Lanta to Krabi Air Conditioned Shared Van Transfer

Thank you for sharing your experience. We’re sorry for the frustration caused by the delayed pick-up and the uncertainty regarding the arrival time. We understand that waiting without clear and timely updates can be stressful, especially when arranging onward transportation. However, as this is a shared transfer service, pick-up times can occasionally be affected by traffic, previous passenger collections, and other operational conditions along the route. We are also sorry to hear that you boarded a different van while waiting. For safety and to avoid confusion, we always recommend confirming the vehicle or booking details with the driver before boarding, as several transfer operators may be collecting passengers from the same area. Your comments regarding the communication, phone assistance, and unanswered email are important to us and will be shared with the relevant team for review. Best Regards, Paopao oh-hoo Team