Kildare Village Shopping Trip from Belfast

McComb's provided a very comfortable luxury coach with an excellent driver, Paul who was punctual, friendly, and very accommodating with unscheduled drop offs on the way home which meant that there was no need to struggle with all the shopping on public transport from Glengall Street. Paul was also very helpful with information about Kildare village and the shopping village itself. would strongly recommend using this company for any event if this experience is what can be expected. 5 stars!

We had an amazing day really great place to go and very comfortable travel , the shops are great , staff were amazing very helpful definitely looking forward to another trip soon .

The whole experience was so easy from making phone enquiries to booking on line it was easy and very good value for money. Paul our driver was excellent. His experience as a driver showed. The length of time at kildare was probably a bit long for me as I wasn't particularly interested in the shopping village but overall great day out and would definitely recommend it.

Great trip, would highly recommend. Paul was a great driver and host. Will be doing the trip sometime in the future again.

The bus was very comfortable, the driver was very friendly and informative driver and was open to any requests or questions, the timekeeping was spot on and we felt very safe at all times.

This is the second time we’ve used McCombs and we had another great experience with them. Our driver Paul was very friendly and attentive. The whole trip ran smoothly and we really enjoyed our shopping day. Would recommend McCombs to anyone!

We traveled to Kildare village with McComb coaches. Our driver was Paul. He was fantastic, considerate, funny and so very helpful. We had a great day and it was very reasonably priced. Paul was a atar

What an appalling experience with this 'less-than-understanding' company! Was part of a group scheduled to travel on 07/12/2024 on one of the McCombs Kildare Shopping Village trips - yes, that's right, during 'Storm Darragh.' Set off by train from Coleraine Train Station at 06.30am to make the pick up by the McCombs bus, at Europa Hotel Belfast at 8.20pm. Of course there was the storm, and between Ballymoney and Ballymena, the storm had 'felled' trees (an act of God - clearly 'out-of-the-hands-of-man') which blocked the railway line/train meaning a return to Coleraine was the only option. McCombs travel were contacted by telephone and e-mail to ensure that the driver didn't wait unnecessarily for my party, who because of the travel chaos, were not going to be able to make the scheduled pick-up - that was demonstrably, both a courteous and thoughtful action on behalf of my group - would that such courtesy might be reciprocated by McCombs, ......not a chance! My group sought on Monday 09/12/2024, to request that McCombs might provide a credit, either full or partial, for use on one of their tours next Christmas 2025, not what one would expect was an unreasonable request given the particular and unexpected circumstances, and the weather on the day of the trip - of course the groups expectation would be that McCombs might just have applied some 'common-sense' -- not a chance, their response was ...'It is not possible to credit these tickets - As we were not informed they would not be travelling, we were unable to resell their seats. If they wish to travel, it will require new tickets. Currently, there are no scheduled dates for Kildare in 2025. It usual runs from March, on the last Saturday of the month. Once we are closer to Christmas again, it is will run more frequently. The last date of this year is this Saturday 14th December - which has limited availability, if they wish to rebook.' -- now quite how my party could have done anything more than what they did to notify McCombs of their non-travel and the circumstances prevailing at that time, I don't know, but what should be pointed out is that at no point on the McCombs website page relevant to the Kildare Shopping Village trip - https://www.mccombscoaches.com//tours/kildare-village-shopping-tour - is there any disclaimer regarding non-refundable/non-changeable conditions, so either a full/partial or a transferrable credit note arrangement, would be been an expectation, and was not in our view an unreasonable request! Our advice on this Company -- FIND A DIFFERENT PROVIDER, THERE IS LITTLE IF ANY CUSTOMER CARE PROVIDED BY McCOMBS, AND EVEN LESS COMMON BUSINESS SENSE! :-)

The trip was so relaxed from start to finish and took the stress out of driving / parking etc. Patrick our driver was really friendly and professional and gave us clear instructions about drop off / pick ups / stops etc. We had a great days shopping and would definitely recommend it to anyone

Excellent service in a luxurious new Coach traveling to Kildare Village. Driver was a gentleman. loved the ambience on coach listening to Christmas tunes and the blue lighting.