The positive part of the tour was that Sarah was knowledgeable and flexible with our time. The negative part of the tour was at one food stop we shared one paper boat of ceviche by passing the one boat of food amongst us. Also, we each had a half of a Cuban cigar. We felt like the portions were skimpy and food choices were a last minute decision. I will definitely never take that tour again or recommend it friends.
Hello Cynthia, Thank you for taking the time to share your detailed feedback with us. We truly appreciate your kind words about Sarah — we’re glad to hear that you found her knowledgeable and flexible during your tour. At the same time, we are sincerely sorry to learn that the food portions and overall experience at certain stops did not meet your expectations. This is certainly not the standard we aim to provide, and we understand how disappointing that must have felt. Guydeez is about creating happy and memorable experiences, and we regret that this one fell short for you. We have reached out to you directly via email to follow up. Once again, please accept our apologies, and we truly hope you might consider giving us another opportunity in the future. Warm wishes, Guydeez Team
