Jeronimos Monastery Entrance Tickets with Host

Anik was THE BEST !! I had traffic & Bolt issues getting to our meeting point; Anik was fabulous about staying in touch. He explained alternatives, and kept in constant contact with me. In the end, he even waited for me, even though his next meetup was going to be very close timing. He gave me a nice history of what I was about to see, directed me to the spot for me to enter ( with no wait ) and made this experience wonderful.

Total rip off. I paid $29 and all i got was a 9Euro entry ticket. I never saw the guide, i called him, he said he didnt show up at meeting point because he texted me my entry ticket. He said i could walk right in passing the line. No, one cant do that. It was a total rip off

Exceptional service. All tickets sold out at Counter, but found for same day/ today entry tickets. Not only that to save our time as we were already at the meeting place, Anik helped us to get in earlier than our reservation time..That saved us lot of time. Helpful, curious & prompt service. Highly recommended.

Our start time on our reservation voucher stated 1pm. We showed up at the meeting location at 12:45pm. Our reservation states that our guide would have a flag indicating the tour operator name and we should look for that. We spent a few minutes walking around looking for a tour guide with a flag. We found no one. I looked at our voucher for the contact number and called our guide, Anik. I told him we’ve been looking for him but see no flag or signs for the tour. Anik then complained (!) that he’s been trying to reach me. After a description of our attire, he found us. He had no flag and nothing distinguished him from any other person in the area. He told me he sent emails trying to tell me that he would be gone if we didn’t show up. This was at 12:50pm and our voucher time was 1pm. I then looked at my emails and saw ONE email he sent me at 12:50pm (just before I called him). It stated that our meeting time was 12:50 (not 1pm as on our voucher) and he had another appointment in 15 minutes so we need to meet him now as he is waiting for us. If that wasn’t enough, once we met, he told us the church would be open at 2pm. We waited until 2:25pm and the church was not open, so we left. In a nutshell, Anik was making us the scapegoat for his lack of time management and planning with his clients, AND misinformed us regarding church hours. We were left with the impression that he had better things to do than what we paid for (which was clearly stated on our voucher,) and just didn’t care about our experience, and misinformed us. We felt scammed. Skip this “skip-the-line” tour!

Handled very professionally, very punctual and made the experience very complete. He had us ready to enter our Jeronimos Monastery experience well prepared

This is a must ! What an incredibly beautiful and important place. Get your tickets early because it sells out fast .

Simply fabulous. Reasonable pricing too!

Would do again. Do not need a guide to show you where to stand. Buy tickets online to avoid the line

We had lot of confusion on this, when we booked we assumed that it was a guided tour . But when we bought the tickets only we realized it was only 10 min introduction getting the tickets and enter the monastery. When we came out from monastery we had to wait in a long line to enter the Church . We would have appreciated if that was told to us before . Anik was explained about the history of the monastery very well . If any one wants a better experience I would say to buy the tickets with guide inside the monastery and enter the chapel without waiting in the lines .

It was very confusing communication. I didn’t get the text until I arrived. We just met at the entrance for 10 minutes, it didn’t skip the line. We felt extremely disappointed.