Jerome Ghost Walk

Hi Gary, We appreciate all feedback. We wish that every customer could have the same experience when it comes to the activity and communication with the spirits. Unfortunately, it is something that we cannot control as we explain during our tutorial. Their energy levels fluctuate just as ours do. There's several reasons on why the activity level may be lower at any given time. That is why we also like to give a good amount of history and ghost stories as well. It seems as though you may have been able to appreciate that part of the tour!

Hello Judy, We value all feedback. We apologize if we got started a few mins behind. We ask our customers to get here 15 mins before, but it doesn't always happen. We are happy to hear you found the history of Jerome and the ghost stories interesting! We truly wish that every customer could get the same amount of activity, but it unfortunately doesn't work that way. It is up to the spirits when and who they communicate with. We explain during our tutorial that If they are lacking the energy at any given time the communication may be lower. There's multiple factors on why they wouldn't be able to communicate as strong as other times. It is very similar to any other type of hunting or fishing, we step out hoping for the best but we never know how each tour will play out.

Hello Michelle, We appreciate all feedback from our customers. We strive to give every customer a fun and memorable experience, so it is unfortunate to hear when we occasionally miss the mark. We like to offer our customers the opportunity to experience the full spectrum of a ghost tour. Which would be providing Jerome's history, ghost lore and time for ghost hunting. The contraption you mention is called a spirit box. It used by many professional ghost hunters. As previously mentioned we give history and stories in each location, prior to ghost hunting. This allows our customers the understand the significance of us being in each location. Such as the parking lot, It is where Jerome's first hospital was located. For that reason we usually do well there. It is often reported back as a favorite location on the tour. As mentioned during the tutorial we cannot guarantee any activity. It is up to the spirits when and who they communicate with. Other times they really want to, but can't due to low energy. In most cases when the activity is low customers say they are happy to have learned Jerome's history and the stories we provided. Many customers really enjoy the first hour and like the opportunity to upgrade to the old high school and cemetery, so that's why we offer it when we can.

Hello Michelle, Thank you for taking the time to leave us a review! We like to offer the extension because many people that book through 3rd parties are unaware of the extended version. Others aren't entirely sure if they want to do the whole thing and like to have the option to call it at 1 hour or continue if they feel up to it. It isn't anything anyone needs to feel pressured to do by any means, we like to accommodate our customers with options. We are glad you found the cemetery interesting and enjoyed the creepy parts of the tour!

Hello Linda, We appreciate all feedback and the opportunity to respond. I'd like to start with we are passionate about what we do here and strive to give every customer a memorable experience. So to hear that we missed the mark with you is unfortunate. We like to incorporate both history and stories along with ghost hunting in each location. We also explain the significance of us being in each location. The parking lot is where we give the background on Jerome's fascinating history and also explain it was the location of Jerome's first hospital. Many customers say it's their favorite location. We then move down in front of the church. Where again provide history and stories on the popular haunted hotels in town. It sounds like you possibly didn't get the best communication during the tour. Which we do explain during the tutorial. The activity varies simply because it is up to the spirits who and when the communicate with anyone. Sometimes they want to and their energy level is low. In any case it is something we can't control. As much as we wish every customer could get the same amount of activity, it just doesn't work that way. A majority of our customers say they can appreciate all the history and stories provided throughout the tour when the activity is low.