We have communicated the time constraints multiple times, and checked several times during the tour. The agency all said time was going to be alright. But is was not okay and we missed the next arrangement. You could have told us the time is not okay and we could have left early. Pickup was also quite chaotic as well. People were switching all kind of buses and there were 2 guides speaking at the same time. Not recommended.
First of all, we are truly sorry for the inconvenience you experienced. In a large and busy city like Istanbul, traffic can sometimes be unpredictable. Unfortunately, traffic conditions are beyond our control. That said, please rest assured that we always do our best to ensure our guests have the most comfortable and efficient experience possible. Throughout the tour, our team worked diligently to provide you with a smooth and enjoyable journey. We sincerely apologize once again for the delay and thank you for your understanding. We would be happy to welcome you again on another occasion.
