Surprising drone show
There is an option once you get to the top deck to spend 100rmb to get into the VIP section which has seating and is well worth it you get an ice cream. Some cookies can buy beer…. We were lucky that night it was the 94th year anniversary of the China incident with Japan and there was a drone show as well it… the views are magnificent.
Operator response
Thank you for sharing your detailed review of the Huangpu River Crystal Princess Cruise! We're thrilled to hear that you enjoyed the magnificent views, found the VIP section worthwhile, and were even treated to a special drone show on that commemorative evening – what a unique experience!
A helpful tip for future guests regarding the dinner: To ensure the best dining experience, we highly recommend boarding between 5:00 PM and 5:30 PM when the buffet first opens. This guarantees the fullest selection of fresh dishes.
Thank you again for your valuable feedback. We're glad your journey was so memorable and hope to welcome you back in the future!
Crystal princess river cruise Shanghai
Unfortunately I could have got this all wrong. After looking at some reviews I settle on the Crystal Princess dinner buffet and river cruise. We had already experienced a river cruise the previous day daylight hours without buffet and were quite looking forward to dinner and seeing the river at night. I have to describe this experience as a hop on hop off. The buffet was laid out on a long table on the lower deck with questionable food quality, minimal choice and other guests hands all over the place, soft drinks where self service from a 2 litre bottle into paper cups!!!.
We did manage to take a plate and sit down on poor quality tables and chairs. A quick look at each other and like a gust of wind we blew off the ship and up the dock as quick as we could.leaving all behind.
Maybe this would be acceptable to most guests but not us.It appears night cruises are popular as crowds on the bund area are very large at night.
There are many cruise companies offering the same services so maybe a bit better research was in order.
Operator response
Dear guest,
Thank you for sharing your feedback, though we sincerely regret that your experience fell short of expectations. However, we would like to kindly clarify that our records show you did not book this activity through our platform or affiliated channels. Your review appears to be based on a service accessed independently rather than through our offerings.
While we value all guest insights, Tripadvisor’s open nature occasionally results in reviews misdirected to incorrect providers. As an agency, we strive to represent services accurately and ensure feedback corresponds to the actual provider—in this case, the cruise operator.
The Crystal Princess is indeed one of the highest-rated vessels on the Huangpu River, and the dinner cruise is designed as a composite experience combining views, atmosphere, and buffet dining—not as a dedicated restaurant service. Should you wish to share detailed feedback with the cruise operator directly, we would be glad to assist you with their contact information.
We kindly ask that you consider removing this review from our profile, as it does not reflect a service booked through us. Alternatively, leaving feedback via the official booking channel or the operator’s page would help them improve and serve future guests better.
Should you decide to give the night cruise another try in the future—we highly recommend booking through official partners to ensure quality and support. We’d be happy to help arrange a more satisfying experience.
The evening cruise in...
The evening cruise in Shanghai was an amazing experience! The views of the city skyline at night were absolutely stunning, and the atmosphere on board was fantastic. We also enjoyed a delicious dinner during the cruise. A perfect way to spend an evening in this incredible city!
Operator response
Thank you so much for your wonderful review! The city skyline at night is truly a sight to behold, and we're delighted that the stunning views, vibrant atmosphere on board, and delicious dinner all came together to create a perfect evening for you. Whether you're a first-time visitor or a returning guest, we hope to welcome you back for more magical experiences. Thank you again for choosing us and best regards!
