Great time
What an experience! I’ve never done that before and boy was I missing something. The staff were super helpful. The tour after was great but the highlight was the balloon ride. Amazing! Great pilot too
Operator response
We are honored to have been a part of your very first ballooning experience and so happy to hear it lived up to the hype 🌄✨. Thank you so much David, for sharing your experience! 🎈
This was hands down one...
This was hands down one of the best experiences of our entire trip to Mexico City! My partner and I were initially a little nervous about doing a hot air balloon ride, but from the moment we were picked up at our hotel, everything was so easy and well organized. We were incredibly lucky with the weather and conditions and got to have the experience we were hoping for—flying over the Teotihuacán pyramids was absolutely breathtaking!
Our pilot was wonderful and clearly took his role very seriously. You could immediately tell how knowledgeable, focused, and experienced he was, and that safety was his top priority while still making sure we were having an incredible time. As someone who was nervous going into the experience, I felt completely comfortable once we were in the air.
The experience didn’t end with the balloon ride either. We had an amazing meal at La Cueva, and simply walking into the restaurant was an experience in itself. The food was delicious! Afterwards, we had the opportunity to learn about and taste mezcal, including getting an education on the agave plant, which was such a fun and unexpected part of the day. We also had some time for souvenir shopping before heading over to explore the pyramids.
I truly can’t recommend this tour enough. From the hotel pickup, to the balloon ride, food, mezcal tasting, shopping, and visiting the pyramids, everything was seamless from beginning to end. Being picked up and dropped back off at our hotel made the entire day incredibly easy and stress-free.
Most importantly, we came away with amazing photos, unforgettable memories, and an experience we’ll be talking about for years. If you’re considering doing this tour, especially if you’re a little nervous like I was, do it—you won’t regret it!
Operator response
Thank you so much Michelle, for taking the time to write such a detailed and heartwarming review about your experience! 🎈
We pride ourselves on taking care of every detail, so we’re thrilled that you enjoyed the entire journey, from the hotel pickup and flight to the unique meal at Cueva Obsidiana, the mezcal tasting, and exploring the pyramids 🌄. We’re so glad your initial nerves quickly disappeared and that you came away with fantastic photos and memories to talk about for years to come 📸.
Thank you for choosing us; We hope to welcome you both back again in the future! 🇲🇽✨
Solo Mexico trip
Great pickup experience, amazing tour!
Operator response
Thank you Heewon, for flying with us! 🎈 We hope to see you back in Teotihuacán soon! 🌄✨
Hot Air Balloon
Excellent communication, everything very organized and in order. The team was very kind and attentive to us. 100% recommended.
Operator response
¡Gracias Alejandro, por volar con nosotros! 🎈La puntualidad, la organización y el trato cercano son los pilares de nuestro servicio, y es fantástico saber que lo disfrutaste en cada momento de tu vuelo 🌄🍂.
A fun experience with the pre-flight preparations
Everything was great
The attention and communication from the moment of booking was punctual and perfect
Operator response
¡Muchas gracias por compartir tu experiencia! 🎈 Nos llena de satisfacción saber que sentiste esa puntualidad y calidez en todo momento 🌅🍂
Hot Air Balloon/Pyramids
Smooth planning! Gorgeous views. Picked us up from La Condesa so it was a breeze from the beginning
Operator response
Thank you Sherry, for sharing your experience! 🎈 Delivering a smooth, stress free experience alongside gorgeous views over Teotihuacán is our top priority 🌅✨
Great time!
Such a wonderful experience! Definitely worth getting up before sunrise for. Just make sure to dress warm.
Operator response
Thank you for sharing your experience! 🎈 We are thrilled to hear that your flight was worth every bit of the early wake up call 🍂. And thank you for sharing that great tip; dressing in warm layers is definitely key for enjoying those chilly morning breezes before takeoff! ❄️🍂
10/10 experience
We had a great experience on our hot air balloon flight. First, we got picked up at our hotel which was extremely convenient for the early pick up. All the guides and drivers were very nice and the flight was beautiful! Would recommend to anyone visiting!
Operator response
Thank you Riley, for sharing your experience! 🎈 We know an early morning start can be tough, so we work hard to make the transport and logistics as smooth and comfortable as possible. We’re thrilled that you loved the scenery and had a wonderful time with our team 🌅🍂