Holiday Lights Extravaganza Walking Tour

Thank you for taking time to review your tour experience. We love what we do and we take pride in showcasing this great city with our travel guests. We are elated that you enjoyed your tour. We would be honored to serve you again on one of the many tour experiences that we offer, should you find yourself on a return visit the NYC; the Big Apple! From our family to yours we wish you an extraordinary holiday season and a New Year blessed with great health, happiness, prosperity, fun times and amazing memories! Happy Holidays!

We are thrilled to hear just how much you enjoyed both your experience and your Guide, Debbie. We take a lot of pride in what we do and in the quality delivered for each tour experience. Your feedback, helps us to stay on track in meeting our goals of providing these great tour experiences which we feel are led by some of the absolute best NYC Guides . We genuinely appreciate the time that you've taken to write this review. We look forward to serving you again on another of our tour offerings should you find yourself revisiting the Big Apple. From our family to yours we wish Happy Holidays amd all the best in 2026!

We are so very happy to hear just how much you enjoyed your experience and your Guide, Debbie. We take a lot of pride in what we do and in the quality of the family-friendly experiences that we offer. Your feedback, helps us to stay on track in meeting our goals of providing great tour experiences led by some of the very best Guides in the City. We genuinely appreciate the time that you've taken to write this review. We look forward to serving you again on another of our tour offerings should you find yourself revisiting the Big Apple. From our family to yours we wish you all the best in 2025!

Thank you so much for your kind words and for taking the time to review your experience. We take a lot of pride in delivering experiences of the highest quality to each and every one of our tour guests. We are always elated to know that we've delivered as promised. Should you find yourself revisiting New York City at some future time we would be genuinely honored to serve you, again. We wish you all the best in 2025...and beyond!

Thank you for joining us on this tour of NYC's holiday lights and for taking the time to review your experience. We are delighted to hear that your enjoyed both your experience and guide. We offer an array of additional tour experiences throughout the year. It was a privilege to serve you on this tour and we would welcome the chance to serve you again, should you revisit the Big Apple. We'd like to take this opportunity to wish you and yours a spectacular holiday season. We also send heartfelt wishes for a New Year filled with promise, great health, abundant happiness, prosperity and love! Happiest Holidays, from our family, to yours!

We are disappointed to hear that your tour's content did nor meet your expectations. The specific details of this tour's content is written in its description, as follows: "This holiday tour is jam-packed with fun facts, stories of holiday traditions, visits to view NYC's most spectacular holiday decorations and lights, . .". We've structured our tour with fun historical facts about the origins of the Christmas holiday IN ADDITION to visits to NYC's BEST HOLIDAY LIGHTS, DECORATIONS & WINDOW DISPLAYS as a way to add an interesting dimension to a guest's experience on this tour. Additionally, the visit to the beautiful Bank of America Winter Village, which does have 100 holiday pop-up stores, is not a stop for shopping, per se. Although tour guests are certainly welcome to do so, the main purpose for our visit to this area is to provide guests wirh a restroom break, allow guests to purchase warm drinks or food if desired, and most importantly, to enjoy the holiday vibe of this area with its beautiful Christmas tree and massive ice rink. Although our tour description is pretty well detailed, we feel badly that it fell short of your expectations. From our family to yours, we wish you an extraordinary holiday season and a New Year filled with great health and abundant happiness! Happy Holidays!

Thank you for reaching out to us with your concerns over your missed tour. Due to the Rockefeller Center Annual Christmas Tree Lighting event on December 4th, we had no clear choice but to reschedule this Holiday Lights Extravaganza tour from December 4th to December 5th. We'd sent you, as well as other scheduled guests, notification of this necessary date change well in advance of the originally scheduled tour date. We are so sorry that you were unable to attend the rescheduled tour. In conjunction with our policies for tour cancellation, you did not cancel your tour within the time limit required by our guidelines. This policy is necessary as we must pay our tour guides regardless of whether guests show up for their tour or not. Your group was the only one scheduled for the rescheduled tour on December 5. Below, is a reminder of our clearly stated cancellation policy which you received during your original booking: “For a full refund, you must cancel at least 24 hours before the experience’s start time. If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded. Any changes made less than 24 hours before the experience’s start time will not be accepted.” Please note that “24-hours” is ACTUALLY 24-hours; not approximately 24-hours. That said, in the interest of goodwill we have broken precedent and have authorized Viator to refund a portion of your tour although we were not obligated to do this. Tour reviews are an important way for potential customers to learn about what they can expect to experience WHILE ON A TOUR. It’s unfortunate that your review had nothing to do with an actual tour experience but rather with how you felt after cancelling your tour beyond the limits of our written cancellation policy. We are sorry that you were unable to attend what would have been an amazing experience and that you are undoubtedly disappointed with the outcome of our decision. We highly recommend that going forward, you always read over a tour provider’s cancellation policies regardless of who that provider might be, so that you do not ever find yourself in a similar situation, again. From our family to yours, we wish you a happy holiday season and a New Year filled with hope, happiness, great health, wonderful friends, fun times and lots of special moments!

It;s always rewarding to learn that a Guest has had such an enjoyable and enlightening experience on one of our tours. We thank you for taking the time and effort to review your tour experience. Thank you so much, for joining us on tour. We hope that you will look to us for more touring experiences should you revisit New York City. We would be honored to serve you, again! From our family to yours, we wish you a bright, happy, healthy and promising New Year!

Although our response is a bit delayed, we'd like to thank you for taking the time to review your holiday tour. We are elated to know that you enjoyed your experience with your Guide, Debbie. Now that you've seen Manhattan's spectacular holiday lights, we would love to have you with us again; this time to explore the amazing holiday lights of Dyker Heights, Brooklyn. We will be adding the new tour this later this year. Dyker Heights is a residential neighborhood. Each December, bus loads of visitors flock to the area to view the neighborhood's over-the-top holiday lights, decorations and seasonal displays. It truly is spectacular! Should visit NYC again, we would be delighted to have you tour with us, again. Please keep a eye out for this tour and others, from My NY Tours. Wishing you and your family all the best of health, happiness and prosperity in 2023, and beyond! All our best!

We thank you for reviewing your tour experience and also apologize for not acknowledging your reviewing efforts sooner. We are delighted to know how much you enjoyed your tour. We are planning to add some additional tours, in 2023, including a very different experience of holiday lights excess, in the beautiful, mansion-filled neighborhood of Dyker Heights, Brooklyn. If you should decide to visit the NYC region again, perhaps you'll join us. We would certainly be honored to have you tour with us again! Until then, the My NY Tours family wishes you and yours an incredible New Year that is blessed with great health, laughter, love, fun memories and the realization of dreams! All the best!