I booked a day trip to Hatta with friends through ViaTor, and it went very badly. The driver refused to take us to our destination and was unpleasant and unprofessional. We paid for nothing, and no one has offered a refund. The service was extremely disappointing, and the driver categorically refused to do his job. I would not recommend this agency. Be careful if you expect reliable and professional service.
Hatta City Tour with Visit to Dam





At a glance
- Duration
- 6 hours
- Price from
- $61 / person
- Location
- Dubai, United Arab Emirates
- Rating
- 3.2 / 5 · 15 reviews
- Languages
- EN
- Group
- Private
- Cancellation
- See policy below
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Baisan Travel
Description
Hatta is Dubai’s mountainous little sister. An exclave of the emirate that sits on the border with Oman, it benefits from some fantastic natural scenery and a more laid-back pace of life than the UAE's big cities. Less than a two-hour drive from Dubai, it’s a good pick for a weekend escape and close enough for a mini-daycation. In winter, Hatta is the go-to spot for hiking, biking, kayaking, and adventure, while in summer it's worth a visit for its cooler climes. If you're planning a trip out east, here's everything you need to know from where to stay and what to do to where to go for the best local food in town. Hatta is an old village located in the mountains and was traditionally used to escape the searing summer heat of Dubai. Located at in the foothills of the Hajar mountains and is bestowed with plenty of traditional culture and heritage.
Schedule & prices
- Runs
- Every day
- Start times
- 12:00 AM, 9:00 AM, and 10:30 AM
- Next available
- Thu, Oct 8
- Adult (ages 12–65)
- $61
- Child (ages 4–7)
- $60
- Infant (ages 1–3)
- Free
From the operator’s live schedule on Viator, checked Oct 7.
Tour Options
Itinerary
During a day trip from Dubai to Hatta, you may also be taken to Hatta Dam Photo Stop. The vast lake formed by the barrier is a beautiful sight with clear blue waters reflecting the surrounding mountains.
The 63,915sqkm area is located over a mountain and is a popular spot for picnics and barbecues. Hatta Hill Park also a children’s playing field, running tracks and sports fields. At the highest point of the mountain is a tower, which you can climb up for an excellent vantage point of the magnificent Hajar Mountain range and the village.
The Hatta Heritage Village is popular with tourists who want to see the not too distant past of life in the Emirates. This restored traditional village is one of the oldest in the country, dating back to approximately the third century BC. Carefully reconstructed stone houses and water wells sit among two watchtowers, a traditional majlis and a fort. There’s also a nice collection of old photographs detailing traditional life in Hatta, a basket-weaving area and a museum space showcasing old tools and weapons. The Al Sharria palm tree farm next door has a great example of the ancient falaj irrigation system.
Exploring the craft and traditional working of carpets in hattta market with the fragrance of all spices and the smell of delicious food
What's included
Pickup Locations & Times
Our Centralized Pickup locations are mention below: 1.Burjuman Spinneys -Time:9:00 AM 2.Deira City Center metro station exit no.3 nearby day to day -Time:08:30 AM 3.Emirates tower metro station exit no.2 -Time: 9:30 AM 4.Mashreq metro station exit no.2-Time: 9:45 AM 5.Marina Mall main entrance nearby tram station- Time: 10:00 AM
Traveller Ratings
Reviews collected by Viator and Tripadvisor
How it compares in Dubai
- Starting price $61 is 31% below the typical $88 for tours of similar length in Dubai
Excurgo comparison of 7,831 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Cancellation
All sales are final. No refund is available for cancellations.
Frequently asked questions
How long does Hatta City Tour with Visit to Dam take?
Hatta City Tour with Visit to Dam lasts about 6 hours. The itinerary has 4 stops.
How much does Hatta City Tour with Visit to Dam cost?
Prices start at $61 per person for this Dubai experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does Hatta City Tour with Visit to Dam run?
According to the operator’s current schedule, it runs every day, starting at 12:00 AM, 9:00 AM, and 10:30 AM.
How much does Hatta City Tour with Visit to Dam cost for children?
Children aged 4–7 pay from $60, adults from $61. Infants go free.
Can I cancel Hatta City Tour with Visit to Dam for free?
All sales are final. No refund is available for cancellations.
Is hotel pickup included?
Yes, pickup is offered. Our Centralized Pickup locations are mention below: 1.Burjuman Spinneys -Time:9:00 AM 2.Deira City Center metro station exit no.3 nearby day to day -Time:08:30 AM 3.Emirates tower metro station exit no.2 -Time: 9:30 AM 4.Mashreq metro station exit no.2-Time: 9:45 AM 5.Marina Mall main entrance nearby tram station- Time: 10:00 AM Pickup points include Le Wana Hotel, Sapphire Hotel Apartments.
What languages is Hatta City Tour with Visit to Dam offered in?
The experience is available in EN.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Infants are required to sit on an adult’s lap Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Reviews(15)
Reviews collected by Viator and Tripadvisor
We had booked a day in Hatta with this charity with friends, and unfortunately the experience was disastrous from start to finish. However, we had taken care to warn the guide the day before that we would finally be 4 people instead of 3, so that a suitable vehicle was planned. He confirmed that everything was taken into account. On D-Day, we had the unpleasant surprise to find that the driver arrived late, and especially that it was a small sedan totally unsuitable, with 3 people supposed to crowd in the back, which is unacceptable for an organized service. Faced with this situation, the organization showed a total lack of professionalism, without proposing any solution or even a care. We were forced to take a taxi at our own expense to continue the day. On top of that, we were confronted with a disrespectful and unprofessional attitude, which made the experience even more unpleasant. I strongly advise against this body. Catastrophic service, poor organization and total disregard for customers.
The drive to the Dam was scenic. Saw some Camels on farms, beautiful mountains and deserts on the way to the Dam. The Dam was stunning with great views of the shimmering water nestled between the jagged mountain range.
Dear Sir We thank you for you tour review. As above is Hatta tour we just provide scenic and photo stop experiences. If you wish to enter to Dam, we provide time, as we already upgraded your tour to Private tour without any extra charges, due to your hotel changes which we got to know last minute from your side. We thank you for you business support and will always try our best services to guest.
Booked this excursion through Viator and none came at the hotel to take us for the tour. No answers through tchat with the tour operator, no answer to Phone call and not any apologies later. Day lost... avoid it not trustworhty at all
Probably a good tour, and I was looking forward to it. Unfortunately the provider cancelled at the last minute -- without informing me...
I received a confirmation email with ticket, but no one from Baisan tour company showed up. I called after waiting 20+ minutes past the pickup time and they said they could offer me a different tour or a different day. They agreed to text me details within 5 minutes. One hour later, still no text. I don't think you can trust this company. You might have a great experience, but you might also waste a day of time and have to haggle to get your money back. If you book well in advance you might have better luck. I had a great experience with the Platinum Heritage tour company.
Dear Sir We are not able to find your entry, where we can reponse you. Many times guest books on our tours and contacts on other numbers, due to same viator vouchers. We are still looking for your details, if you can help us to send it on info@baisantravel.com
3 out of 5 attractions were closed and the tour operator didn't even bother to check and inform in advance or offer a different time
Dear Sir First of all apologies if any places of tours are closed and you remained dissatisfied. We have published its Sight Seen City tour with photo stops. If some places in any city tour get closed due to Some Govt Reasons, Still our motive to visit the places and photo stops are covered. In regards to Checking, you can double-check the websites of the places, it mentions open always, how do we find that any place is going to get closed suddenly or they may have closure due to any sudden unplanned VIP movement, so whats our fault. So I consider we completed our duty of Sight seens to all locations and made you visit hatta with good guide.
Our driver Jameel was fantastic and really gentle! We loved the tour to Hatta, it was so interesting and funny!
Dear Sir We thank you for you effort to Reply to Jameels tours for Hatta tour and your feedback.
Had a good day to hatta from Dubai. Our driver Rizwal was nice and good at telling us about the history of Hatta etc. and I’d definitely recommend this trip to people who visit Dubai and want to see som other parts of the UAE.
Out driver Jameel very good and safe Very knowledgable Helpful in giving us a Tour a little more to our tastes
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