Tours/New York City/Hard Rock Cafe New York Times Square
Viator · group up to 9 pax

Hard Rock Cafe New York Times Square

3.5(443)New York City1 hour
VIATOR3.6(42)TRIPADVISOR3.5(401)

Description

Treat your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes with a drink (coffee, tea or soda) and dessert. Expect entrees like the classic cheeseburger, a half-rack of hickory-smoked ribs, salmon, steak and even some vegetarian options. Love all - Serve all!

Tour Options

Electric Menu
  • Electric Menu featuring your choice of Entree, Side Salad, Dessert and non-alcoholic beverage
Acoustic Menu
  • Acoustic Menu featuring your choice of Entree, Dessert and non-alcoholic beverage

Highlights

All Taxes
Gratuities
Beverage: choice of soft drink, coffee or tea
One meal per person based on menu selected

What's included

Included
All Taxes
Gratuities
Beverage: choice of soft drink, coffee or tea
One meal per person based on menu selected
Not included
Hotel pickup and drop-off
Alcoholic drinks (available to purchase)
Additional menu items outside the selected menu
Merchandise (available for purchase)

Traveller Ratings

3.5
443 reviews
5
158
4
92
3
74
2
53
1
66

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Specialized infant seats are available
  • Suitable for all physical fitness levels

Reviews(443)

J
jamesmX7949YY
August 1, 2026
Enjoyable evening

The experience was one of fast and slick. From arriving to the table, where the waitress was attentive and quick with the drinks order, the food order was as quick. On the meal I could not say a bad word as it was exactly what we ordered and hot. Which I have found hard to get hot food in other restaurants. All in all a very enjoyable evening at the Hard Rock cafe times square.

Operator response

Hello James, fantastic. We love welcoming visitors to our Times Square Thank you for the great review. We are so glad you enjoyed the food and found the service location and sharing the Hard Rock experience. We hope to see you again soon for another delicious meal and lively atmosphere.

L
LFmike
July 27, 2026
Pure Hard Rock Café

The food is very decent, cool servers, and the music. Nothing to complain about regarding our evening

Operator response

Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a nice experience at Hard Rock Cafe - Times Square - and enjoyed our food and service. We always strive to provide our guests with the best, and your feedback is a testament to our efforts. We look forward to welcoming you back soon.

E
Enrique5472
July 14, 2026
IMPRESSIVE PLACE WORTH VISITING, VERY GOOD STORE TOO

Very good food in a spectacular place

Operator response

Thank you for your kind words. We hope to see you again soon!!

G
gemmahM2561UU
July 10, 2026
Great drinks, great staff!

Came for a drink at the bar, Bruno our bartender has been fantastic. No question is too much for him to answer, he has been patient with us and has been incredibly helpful. I would come back again just for his hospitality, and would recommend to anyone. Our drinks were made quickly but made well, and tasted great. Thank you Bruno from 2 very happy Brits!

Operator response

So happy to see everyone enjoying an amazing meal! We will let Bruno know how much of a ROCKSTAR he is! Stop back soon!

M
marces72
July 7, 2026
Ok but you get pressured toNTIP ALOT!

Decent food and service although even though booked a table for 8pm then had to queue to get seat that took 20 minutes. Service like I said ok and food not bad at all Although medium steak more like well done. The annoying thing is the false passive aggressive pressure to tip 25% plus. The give you a piece of paper telling you you should tip this not that it’s a disgrace! It comes in 8 languages and disgusting! Soured the whole experience

Operator response

Hello Marces, Sorry you feel that way i do appoligize about that. And i understand you did not appreciate the card however Many places now include a "suggested tip" on the receipt or payment tablet, though you are free to enter a custom amount.

P
Paradise66385361890
July 4, 2026
Great

Excellent burger, good beers, pleasant setting but very noisy.

Operator response

Thank you for your amazing review. We hope to see you again soon!!!

B
birthdaybride
June 17, 2026
Hard Rock Cafe

We didn’t have reservations and was looking for a sit down restaurant to have lunch. We were able to be seated fairly quick. Our waitress was super friendly and made recommendations for drinks and food. The prices were fair compared to other restaurants in the area and the food was pretty good.

Operator response

Thank you for the 5 Stars. We are happy you had a great experience with us. We hope to see you again soon.

C
cintiasC572VS
June 13, 2026
Worst customer service ever

– Ruined our nightWe were forced to leave before finishing our meal because the restaurant was hosting a private event. When I asked to be moved to another table, the staff claimed none were available and told us we had to leave. Only after I mentioned filing a formal complaint did they magically find a table. However, the manager then refused to serve us, stating that if we wanted anything, we had to get it ourselves. To make matters worse, the manager approached us twice more trying to kick us off the new table to give it to other customers. Absolutely unacceptable and disrespectful behavior.

Operator response

Hello I'm very sorry this happened to you.do you happen to know who you spoke to or why you were asked to leave i know we had alot of private events going on that night so was wondering where you were sitting at?

J
jocF9877XS
June 7, 2026
Poor food and drink

Booked evening meal whilst on holiday as son is really into music and bands. Not much to see. Food was cold. Stella artois beer was disgusting. Although it was not very busy we felt like we were being rushed out. Sorry we went as it was not a good experience.

Operator response

I am extremely sorry for the issues that arose during the visit. There is no excuse for it and would like to really make this right with you. If we could further communicate at chris.goller@hardrock.com I would greatly appreciate it. Again, I am truly sorry about the visit and I hope to hear from you soon

H
HR9969
June 7, 2026
Great atmosphere and reasonable prices

Cool atmosphere located right at Times Square. Great food at prices that are affordable by New York standards. During peak times, I definitely recommend reserving online in advance.

Operator response

fantastic. We love welcoming visitors to our Times Square cafe .Thank you for the great review. We are so glad you enjoyed the food and found the service location and sharing the Hard Rock experience. We hope to see you again soon for another delicious meal and lively atmosphere.

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