Tours/New York City/Hard Rock Cafe New York Times Square
Hard Rock Cafe New York Times Square
3.5(450)New York City2 hours
VIATOR3.6(42)TRIPADVISOR3.5(408)
+4 photos
At a glance
Duration
2 hours
Price from
$41 / person
Location
New York City
Rating
3.5 / 5 · 450 reviews
Group
Small group, up to 9
Cancellation
Free cancellation up to 24 hours before
Confirmation
Instant
Ticket
Paper ticket only accepted
Operator
Hard Rock Cafe USA
Description
Treat your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes with a drink (coffee, tea or soda) and dessert. Expect entrees like the classic cheeseburger, a half-rack of hickory-smoked ribs, salmon, steak and even some vegetarian options. Love all - Serve all!
Schedule & prices
Runs
Every day
Next available
Wed, Oct 14
Adult (ages 11+)
$41
Prices change with the date; the lowest is shown.
From the operator’s live schedule on Viator, checked Oct 13.
Tour Options
Electric Menu
Electric Menu featuring your choice of Entree, Side Salad, Dessert and non-alcoholic beverage
Acoustic Menu
Acoustic Menu featuring your choice of Entree, Dessert and non-alcoholic beverage
What's included
Included
All Taxes
Gratuities
Beverage: choice of soft drink, coffee or tea
One meal per person based on menu selected
Not included
Hotel pickup and drop-off
Alcoholic drinks (available to purchase)
Additional menu items outside the selected menu
Merchandise (available for purchase)
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.5
450 reviews
5
161
4
93
3
76
2
54
1
66
How it compares in New York City
Starting price $41 is 33% below the typical $61 for tours of similar length in New York City
Excurgo comparison of 2,446 Viator tours, recalculated daily.
Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Specialized infant seats are available
Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Hard Rock Cafe New York Times Square take?
Hard Rock Cafe New York Times Square lasts about 2 hours.
How much does Hard Rock Cafe New York Times Square cost?
Prices start at $41 per person for this New York City experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
What days does Hard Rock Cafe New York Times Square run?
According to the operator’s current schedule, it runs every day.
Can I cancel Hard Rock Cafe New York Times Square for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is this a private or a group tour?
It is a small-group experience with a maximum of 9 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Hard Rock Cafe New York Times Square worth it?
Travellers rate it 3.5 out of 5 across 450 reviews on Viator and Tripadvisor; it is run by Hard Rock Cafe USA.
Reviews(450)
Reviews collected by Viator and Tripadvisor
X
xjess12
September 17, 2026 · via Tripadvisor
Great meal
Great experience. Wait time wasn't too bad. Food was great. Server was friendly. If anything I think the food should take a little longer, ours was so quick it was hard to enjoy the atmosphere.
Operator response
Thank you so much for the kind review. We're thrilled to hear that the team, the music, and the food all made for a great experience. We really appreciate your recommendation and look forward to welcoming you back soon for another enjoyable meal and atmosphere.
8
837AlessandraC
September 11, 2026 · via Tripadvisor
The best ribs for me!
I love Hard Rock Cafe! In NY I was in 2010, 2014, 2017 and now in 26. Every time it was excellent. Ah and Rib, simply the best.
Operator response
We're thrilled to hear you thought our place was amazing! We appreciate you taking the time to share your kind words which mean a lot to our team. We look forward to welcoming you back soon and hope every visit is just as enjoyable. Please stop by again when you can.
M
marcusse
September 8, 2026 · via Tripadvisor
Tiny portions, massive bills: The magic is gone
Hard Rock Broadway used to be a reliable, fun staple, but recent visits show just how far the standards have fallen. What hurts most is the blatant mismatch between cost and quantity. You are paying top-dollar Broadway rates for portions that look more like side snacks than proper entrees.
The floor staff does an acceptable job—no real complaints about the service, which was polite and handled our table fine. The real letdown is purely on the plate and the overall vibe. Between the inflated check and food that feels rushed and uninspired, the novelty has completely worn off. It simply doesn't deliver the value to justify the receipt. There are far better ways to spend your dinner budget in the area.
Operator response
I am extremely sorry for the issues that arose during the visit. Would love to know what you ordered that night as usually are portions are pretty big overall? Please reach out to me at chris.goller@hardrock.com
F
fairyblue75
September 7, 2026 · via Tripadvisor
Not bad
A moderate experience at this Hard Rock Cafe. It is really big and spacious and very well decorated. Unfortunately, the food is quite spicy/peppery and the music is a tad too loud, which prevents us from fully enjoying the atmosphere with the noise. In terms of service, it is impeccable; the servers are very attentive.
Operator response
Thank you for the feedback. We’re glad you enjoyed the food and service. We are sorry the music felt too energetic and made conversation difficult. We appreciate you letting us know—you note helps. Thanks again for taking the time to share, and we hope you will visit again.
M
mskimot
August 3, 2026 · via Tripadvisor
It’s a Hard Rock Cafe, what more can I say
Waitress was friendly, food was good, and good variety of foods. Prices weren’t bad.
Operator response
We're thrilled to hear you thought our place was amazing! We appreciate you taking the time to share your kind words which mean a lot to our team. We look forward to welcoming you back soon and hope every visit is just as enjoyable. Please stop by again when you can.
J
jamesmX7949YY
August 1, 2026 · via Tripadvisor
Enjoyable evening
The experience was one of fast and slick. From arriving to the table, where the waitress was attentive and quick with the drinks order, the food order was as quick. On the meal I could not say a bad word as it was exactly what we ordered and hot. Which I have found hard to get hot food in other restaurants. All in all a very enjoyable evening at the Hard Rock cafe times square.
Operator response
Hello James,
fantastic. We love welcoming visitors to our Times Square Thank you for the great review. We are so glad you enjoyed the food and found the service location and sharing the Hard Rock experience. We hope to see you again soon for another delicious meal and lively atmosphere.
L
LFmike
July 27, 2026 · via Tripadvisor
Pure Hard Rock Café
The food is very decent, cool servers, and the music.
Nothing to complain about regarding our evening
Operator response
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a nice experience at Hard Rock Cafe - Times Square - and enjoyed our food and service. We always strive to provide our guests with the best, and your feedback is a testament to our efforts. We look forward to welcoming you back soon.
E
Enrique5472
July 14, 2026 · via Tripadvisor
IMPRESSIVE PLACE WORTH VISITING, VERY GOOD STORE TOO
Very good food in a spectacular place
Operator response
Thank you for your kind words. We hope to see you again soon!!
G
gemmahM2561UU
July 10, 2026 · via Tripadvisor
Great drinks, great staff!
Came for a drink at the bar, Bruno our bartender has been fantastic. No question is too much for him to answer, he has been patient with us and has been incredibly helpful. I would come back again just for his hospitality, and would recommend to anyone.
Our drinks were made quickly but made well, and tasted great.
Thank you Bruno from 2 very happy Brits!
Operator response
So happy to see everyone enjoying an amazing meal! We will let Bruno know how much of a ROCKSTAR he is! Stop back soon!
M
marces72
July 7, 2026 · via Tripadvisor
Ok but you get pressured toNTIP ALOT!
Decent food and service although even though booked a table for 8pm then had to queue to get seat that took 20 minutes. Service like I said ok and food not bad at all
Although medium steak more like well done.
The annoying thing is the false passive aggressive pressure to tip 25% plus. The give you a piece of paper telling you you should tip this not that it’s a disgrace! It comes in 8 languages and disgusting! Soured the whole experience
Operator response
Hello Marces,
Sorry you feel that way i do appoligize about that. And i understand you did not appreciate the card however Many places now include a "suggested tip" on the receipt or payment tablet, though you are free to enter a custom amount.
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