Hanoi Airport Departure Transfer

Driver was very punctual and messaged us when he was close to arriving. Car was very clean and comfortable. Easy service to use and very happy with the service.

Safe driver, on time, polite, helped with luggage……….best transport experience in Vietnam over last 4 weeks

Very professional and helpful drivers. Mister THO, the contact manager has been very helpful and reactive. High professional level

The car was on time as requested. The driver was so nice and polite. He even helped with the luggages. Last but not lease, the communication with the tour coordinator was excellent. We're so grateful for all his helps.

I booked this transfer very last minute and they still accommodated me and got me a car very fast. I am grateful to them for being quite flexible. The car was very clean and professional. I would definitely use again!

The communication with the company was very good prior to the service and also the driver came early and waited for us. Very smooth ride to the airport. I highly recommend this company.

The driver was punctual and the car very clean and comfortable. We would definitely use this service again.

The communication with the company was excellent. I knew exactly what time the driver would pick me up, and he even arrived a little earlier than scheduled at the hotel lobby, which I truly appreciated. During the trip, he communicated with me using a translation app. However, he made a few comments that made me feel a bit uncomfortable. I understand there may be cultural differences, but he asked why I was traveling alone and not with my husband (I do not have a husband), asked my age, and commented about whether I was close to 70. He also asked if I was “not cool” because of the way I was dressed. When we arrived at the airport, he asked me to pay for the toll fees. I did not mind because the transportation was inexpensive, but I was not aware beforehand that the tolls were not included. I gave him 100,000 Vietnamese dong, which I had planned to give as a tip anyway. Overall, the pickup was punctual and communication with the company was very good, but I would suggest setting clearer expectations about toll fees and maintaining more professional conversation with passengers.

The driver was on time and asked us which airline and what flight and actually tracked if it was still on time to ensure we were at the AirTag needs for an international flight!

Great and efficient service. The company communicated with me prior to pickup. They provided clear instructions and the driver was there to pick me up when I arrived.