Half Day Tour Around Phi Phi Islands By Private Longtail Boat From Phi Phi

Thank you so much for your wonderful review. We’re delighted to hear that your family had such a memorable day on the long tail boat. It’s lovely to know that you found the boat clean and comfortable, and that your driver was friendly and helpful throughout the trip. Thank you for your kind recommendation. We truly hope to welcome you and your family back for another fantastic day at sea in the future. Best Regards, Oh-Hoo Team

Dear Valued Customer, We are very sorry to hear about your experience and truly regret that the tour did not meet your expectations. Please allow us to clarify that safety is always our top priority. If there is any concern—whether related to wind, waves, or sea conditions—our team may suggest rescheduling to ensure the well-being of all guests. We understand that the weather appeared calm from shore, but our captain made the call based on safety conditions in specific areas of the route that may not be visible from land. We sincerely apologize if any of our staff spoke to you in an inappropriate manner. This behavior does not reflect our standards, and we take such feedback seriously. We are now investigating the incident to ensure accountability and improvement in service. Regarding the condition of the boat and cooler, we will also address this directly with the team responsible, as we strive to maintain cleanliness and readiness before each departure. Your experience is certainly not what we aim to deliver, and we will be in touch regarding your refund request. Thank you for bringing this to our attention. Kind regards, Oh-Hoo Travel

Thank you for your wonderful review. We’re delighted to hear that you enjoyed your private long tail boat tour and had the chance to visit several beautiful bays and beaches. Thank you again for your kind words, and we hope to welcome you back in the future. Best Regards, Oh-Hoo Team

Thank you for sharing your experience with us. We sincerely apologize for the delay in the boat’s arrival at the port after your visit to Maya Bay. We fully understand how uncomfortable and frustrating it must have been to wait for more than 30 minutes on a unstable and moving pier, and we deeply regret the inconvenience this caused. This is certainly not the standard of service we aim to provide. Your comments regarding the delay will be taken very seriously and shared with the operating team for a thorough review. Regarding your request for a refund, we kindly ask that you contact the booking platform or customer service team through which you made your reservation, as they will be able to review your case and assist you further. We sincerely apologize for the impact this had on your experience and appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. Best Regards, Oh-Hoo Team

Thank you very much for your thoughtful review. Maya Bay can be very busy, as it is one of the most famous and beautiful beaches in the region. We’re glad to hear that choosing a private excursion allowed you to enjoy the experience away from the main flow of visitors and appreciate the stunning surroundings more peacefully. It’s also wonderful to know that your driver was attentive, discreet, and helpful throughout the trip. We will be sure to share your kind words with him. We’re truly delighted that you had such an extraordinary moment and hope to welcome you again for another unforgettable experience. Best Regards, Oh-Hoo Team

Thank you so much for your amazing review. We’re absolutely delighted to hear that you loved your boat experience and that everything. It’s wonderful to know that your guide made you feel comfortable and that you enjoyed the beautiful views during your half-day on the longtail boat. Your kind recommendation truly means a lot to us. We’re also pleased that you found booking through **Viator** convenient and user-friendly , having a smooth booking process is just as important as the experience itself. Thank you again for your enthusiastic feedback. We hope to welcome you back for another unforgettable adventure in the future. Best Regards, Oh-Hoo Team